Hotels in John F. Kennedy International Airport, New York

Near the JFK, shuttle 24h for free New and clean room , very comfortable Shuttle service well organized Reception could be more friendly ( only 1 on 3 gives us a smile) but efficient Restaurant inside is ok Expensive like the other hotel in this area

Rooms are clean and spacious. Breakfast is kinda basic but acceptable. Shuttle from JFK is easily filled so most of the time will need to wait for a second one which is not good enough, considering most travelers are tired and want to check ASAP. Room prices are ridiculous but it's the general norm for any hotels near JFK.

The hotel is an airport hotel and with good connection with shuttle bus. The reception and service in general is very good. Breakfast is good. Room is nice and clean. There is a deli and burger King nearby as well as a 7-11 There is nothing interesting in the surrounding to see, however.

Parking fee is $40. The guy said we can park on the surrounding roads, but after looking at the environment, I didn't dare. A standard airport hotel, stay overnight to catch a flight. The front desk was not very enthusiastic, but they were polite and patient when asked. I don't know why the WiFi could not pop up the login window, and all devices encountered this problem. In the end, it was the official customer service, not the hotel staff, who solved it remotely by phone.

The hotel has some advantages, but it is difficult to cover up the disadvantages. The advantages are that the room facilities are relatively new and free drinking water is provided. The disadvantages are that the glass is not soundproof, the room is very noisy, and it is difficult to rest well. And the shuttle bus is a joke. I waited in the cold wind at the airport for 40 minutes and didn't see the ”half-hourly” shuttle bus. I called the hotel and they just said they would be there soon, and they couldn't give any useful help. I can only take Uber to the hotel

The $40 deposit I paid when I checked in has not been refunded, even though several days have passed. This is despite the fact that I did not soil or break anything. Either they are slow at work, or it was taken without my permission, or I never received an email due to an error. If you see this, please refund me immediately. It's a shame as the room was clean.

The hotel is in the process of renovations so the lobby, elevators and areas of the hotel were a mess but we stayed in a room that had already been renovated and it was really nice! Clean, comfortable and new. My only complaint was that I booked this hotel because they offered shuttle service to the airport and said they drop off right at your terminal. When it came time to use the shuttle the driver said he was “too busy” to drop off at the terminal and he would be dropping off at the Air Train. We ended up calling an Uber.

The room is very good, the air conditioning is quiet, it is close to the airport, parking is free, there is a Chinese restaurant in the hotel, which is very good. The only drawback is that the table in the room is too small. The service is at the level of Hyatt

I have paid for my room online before check-in. However, I was charged again upon checkout.... and it was paying for a room that was not under my name!! Thank God I double checked. The staff checked and made a refund to my credit card without any expression or apology. It was so stressful to try to settle this while catching the shuttle bus. The driver looked friendly but I was taken aback when he shouted rudely at my aged mother who was hesitant at the door because the two front rows were all taken up and she has difficulty moving to the back row. A younger lady then offered her seat to my mom. When I had time to check my credit card bill later, I realized that the refunded amount was less than the amount wrongly charged to my card! I wrote to their guest relations but one and a half month later, I still have not received any reply from them. Although the shuttle service was prompt and room was clean and quiet, I probably will not stay there again.