A hotel that you should avoid if you are traveling with children. I really don't recommend staying here.
The hotel room is extremely small. I stayed there for one night and my neck was bitten by something and it became red and swollen. In the morning, I saw a spider on the bath towel. It was totally unimaginable. The bathroom in the room had a particularly strong odor.
The hot spring bath was also very dirty, with scale stains everywhere.
The point is: from the management staff to the service staff,
the service attitude of the hotel is very poor. The attitude towards guests with Ctrip orders is not good.
Japanese honorifics are hardly used during service. The room rate is almost 2,000 yuan. This hotel is really too low standard.
In our case, Japanese communication is completely barrier-free. We have traveled almost all over Japan, stayed in many hotels, big and small, and never encountered such a hotel and such service. This stay has greatly broadened my horizons. It turns out that hotel management can be so **, which is eye-opening.
Before coming, I called to inquire about the cost of breakfast + dinner for a child alone, and they said that the charge was more than 500 yuan. When we clearly raised unreasonable opinions, we learned that the dinner for a child alone was 150 yuan. When we asked why there was so much extra money, the attitude of the hotel staff was bad and impatient again. They were too lazy to explain even the most basic explanation. I have never seen such a situation.
It’s not that the Ctrip fee has been paid, and I don’t want to stay again.
The next morning, because the hotel staff had a bad attitude and there were spiders in the room, I complained to the management department. The person in charge of the hotel (Qin Shouren) came out to apologize. After various fake apologies, and knowing that we were missing one person and did not go to breakfast and dinner, we agreed not to charge random fees.
After I checked out, the Ctrip staff contacted me again and charged me over 500 yuan. I really should avoid such a dishonest hotel that goes back on its word, charges without standards, bullies guests from Ctrip, and has such poor hygiene.
Original TextTranslation provided by Google