I will start off by saying that the location was perfect, close to everything, and was satisfactory location for why we were there. There were unlimited towels which was great and there was 24/7 access to new towels. Take what you will from my experience, there was no one to call, no one was ever at reception and by the time my email was responded to with issues/concerns we were checking out. We stayed 4 days, the room was not cleaned, the floor was not vacuumed or attended to. We found bugs what we think may have been ants everywhere crawling on the walls, and ended up in the beds and in my luggage. We were lucky enough to randomly bump into someone which did then change the sheets and i could tell they had sprayed some sort of bug spray but seemed really nonchalant about it. However, again, floors were not touched, and on holidays with sand, rain etc. it does need cleaning so i had to wear shoes the whole time otherwise my feet were gross. The bugs did come back again and I was happy to be leaving when we did. While the location was great, if I return i would spend extra to stay somewhere else.