Best Western Plus Hotel am Schlossberg

Very good 4 Star Hotel, good room, spacy, DARK, Clean, bath OK, but Not Hügel Pool too cold. Brrr. No wellness feeling Trains, Riverside and Kaufland very near.

A very strange hotel, large but old and with not the friendliest staff. Upon check-in, we requested a quiet room so we could get a good night's sleep, to which the hotel manager responded that we should have booked a business class room for that. We found this incredibly rude and unprofessional, but decided not to react. The rooms are not bad, although the air conditioning did not cool the air at all, so we had to sleep with the window open. The equipment in the hotel is extremely outdated; the hairdryer is at least 10 years old, works for only a minute before overheating, and it is impossible to dry your hair. There is a restaurant in the hotel, but it looked unappealing. There was no open bar. We booked this hotel specifically to use the pool and relax after a long journey, but it was also under renovation. Overall, I do not recommend this place.

Convenient location, clean rooms, delicious breakfast, very polite personnel, has a nice bar and a restaurant. My only tiny problem was poor internet connection in my room. Definitely the best in town.

This hotel has excellent staff and service. Very comfortable beds and large spacious rooms. Breakfast is extensive and everything you expect plus a little more. My several stays here exceed typical expectations. In addition this hotel is close to some great restaurants as well as convenient grocer and drug stores. There is ample parking and only a short leisurely walk from the train or bus stations. This hotel is a delight right down to the Coy fish pond in the lobby.