Oakwood Inn

We had to buy heaters, and blankets to stay warm! the man came in and said it takes time for it to work! Heat did not come on till 3 next morning. No hot water! Owner blamed it on weather! Asked for refund, told no. Had to get refund through bank! Won’t go back!

The stay was ok but they need to have better service in the rooms because if the insects. They also need to provide a breakfast area for the people that stay there. For the price they are charging they need one.

This property is in the process of being remodeled bit by bit. I do not believe this motel has any cleaning staff. If they do, staff needs to be retrained in cleaning and sanitizing rooms. No hot water at the time of our stay. Check in staff was very nice and helpful.

The room was spacious and clean. The desk clerk was so amazing. She was so nice and friendly.

There were crickets and flies all over the room. No mattress cover. Room smelled like dog. People partying in the parking lot at midnight. We opted to drive home in the middle of the night instead of sleeping here.

I didn’t appreciate the hotel clerk giving another guest my room, didn’t like that anyone was present at the desk, had to call a cell phone to get service, cricket infestation, shower amenities were very scarce and the soap stinks.

What I didn't like: office closed, had to wait for an employee to return from checking a room; office filled with smoke (I don't smoke), was hard to breeze; door keycards did not work properly; no sleep because a/c too loud; walkways dangerous because of all the water leaking from each a/c unit could cause a fall; area stinks of stale smoke because of ashtrays outside of rooms with old cigarette butts; The area was stinky (probably from stale food, spilled sodas, etc, left on walkways, and not been cleaned/scrubbed/washed in a long time (smelled like empty trash cans in the alley outside of a restaurant where food & trash has been dumped). Finally, there was an infestation of crickets "everywhere," dead and alive! They were in the office, on the walkways, in my room (on the bed, in the bathroom, and even in the overhead light fixture). People had hotel towels stuffed under the doors trying to keep the crickets out. Needless to say, my wife slept in her clothes (what little sleep she got). All door locks should be replaced; a/c should be drained away from the walkways; all walkways need to be disinfected, scrubbed with some kind of soap, and pressure washed on a regular basis. Even though rooms were renovated, outside needs a lot of attention.

Meranda the front office staff is always available and very friendly and welcoming. Room was very clean with fresh clean bedding. fridge, microwave and tv work perfectly. Great job to the staff at oakwood inn!

Hotel was being renovated so they were trying, but the office was locked and didn't know where to check in. Room was clean. Had to ask for a shower curtain. The stairs were unsafe.