Hotels near Ontario International Airport, Ontario

Overall, this property looks lovely on the outside, but is in desperate need to be updated inside. Arrival: The hotel website states that the hotel does not offer a shuttle, So after paying $15 for the short ride from Ontario Airport, we pull into the porte-cochere where the Holiday Inn shuttle van is parked. So there is a shuttle available, but it only runs very limited hours in the morning. You are on your own if your flight leaves after noon. Lobby: From my observation, the front desk staff is often in the nearby office, as there is no one behind the desk. The hotel has a small sundry area where you can purchase overpriced sodas and water ($3.50), snacks, candy. However you cannot charge the items to your room and must use a credit card on a self-checkout kiosk. We had arrived early in the day, knowing that our rooms would be several hours away from being ready. While waiting in the lobby for a room to become available, I was hoping to complete some work on my laptop. But the property would not allow me WiFi access until I could check in. Considering that I'm have IHG Premium Elite status, this seems like the least they could offer. Restaurant: Again -only Credit Cards accepted. You cannot do a room charge in the hotel's only restaurant. Limited breakfast menu - we ate upon our early arrival. When our rooms were ready and we check in, we were informed that the restaurant would not be open for dinner on Sunday and Monday - the two nights of our stay. Yet when you enter the elevators, they are adorned with advertisement for their restaurant/food offerings. Hallways: Very worn, carpets looked dirty and on our floor, the 4th, you could see what appears to be construction markings through the paint/wallpaper. It looked like faint black marker with room numbers or other symbols - is the paint so thin it didn't cover these up??? Room: The room was generally fine, although the furnishings did appear to be dated. The worst thing though was the air conditioner,. This was the loudest air conditioner I've ever heard -- sounded like the compressor of a large commercial freezer. The television offers several channels, but there are no instructions on how to access them and the remote doesn't have a numerical keypad, so you must use an up/down key to find the channel you want. Towels: As mentioned by others, the towels reminded me of the awful ones they used to give us to use after gym class in high school 30+ years ago.

I had a great time. I had just stood there 1 day and it was so clean, smelled clean, no problems at all. I'll be staying here while I'm in the area from now on

Very nice hotel. It is without a doubt the best hotel that is around here. I love their deluxe rooms with the courtyard style patio. Very nice! Thier restraunt is also very nice!

We booked a King Suite, Corner room in mid-August in order to attend an event at the Convention Center. We had mixed feelings about this hotel (this applies to this stay only as previous stays have been wonderful), so, I'll break it out between the good and the bad. The Good: - The room was spacious - The King corner suite was quiet. Unlike other hotels in the area, we were unable to hear other guests moving around or talking. Nor were we able to hear any noise from the hallways (unlike the Holiday Inn or the Azure). - It had two vanities (key when I travel with my daughter) - The room contained two refrigerators (great for storing waters and snacks) - A nice desk and small dining table were provided in the room; so, places to sit were plentiful. - There were two closets which was great (particularly when traveling with my daughter) - The bathroom had a LARGE spa tub and a walk-in shower. Both were very much appreciated as with my bad knee, I cannot easily use a shower/tub combo. - The hotel provided little shampoos, conditioners, lotions, etc. which were very nice. - The staff was very friendly - we interacted with the front desk, the lobby bar, the breakfast restaurant and the lobby Starbucks. Everyone was professional and friendly. - The food and drinks were very good (we ate at the lobby bar and the breakfast restaurant off of the lobby). - The restrooms off of the lobby were immaculate. The Bad: - The room's cleanliness left a bit to be desired and maid service was not provided during our stay (we checked in on a Thursday and didn't leave until Sunday). There were stains and drips on the wall paper and the carpeting felt sort of grimy. However, the bedding appeared very clean. - We were only provided with a 1/2 roll of toilet paper for our stay (two women). We actually had to call the front desk to be brought toilet paper. - The television had issues and kept reverting to the guest screen. - The bathtub's stopper would not stay in place. - The decor in the room was extremely outdated and the carpeting could only be described as YEECH! - The hotel entrances closest to our room were not disabled friendly (I have a bad knee / ankle and stairs can be an issue). To find an entrance that did not include a flight of stairs (not kidding), we had to park a considerable distance from our room. This was extremely disappointing in this day and age especially when I booked a room with a walk-in shower. - There was no ability to look at the charges from the room; nor was there an in-room checkout procedure. One needs to actually go down to the lobby, stand in line and wait. Technology is obviously not a priority at this hotel. - This is minor, but it would've been nice if there were electric charging stations for vehicles; particularly when they charge $15 per car per night. - There was only 1 tiny waste basket in the bathroom (none in the kitchen or bedroom area) and 1 tiny recycling basket (we do appreciate the recycling efforts) by

I originally booked Doubletree Claremont, but Trip.com came back and said it was full and needed an extra HK$5,000 for two nights! It is decided to stay in a comfortable suite for about 15 minutes, but the value for money is only HK$1,700. Most other hotels in the area are basic hotels, which are great value for money, because I only want a clean and tidy hotel to sleep. The hotel offers a free basic breakfast similar to a regular hotel. Think about it, I will live here again because it saves a lot of money.

Clean rooms well maintained. The whole property is well maintained. Friendly staff always offering help. Great variety of items for breakfast that is hot and fresh. Clean pool area with fresh towels. Excellent parking available for all rooms.

It's small but clean. It's right near the Ontario Airport. Please be kind. Breakfast was just so-so… It's the same level as eating at cheap hotels. The swimming pool is good to use from early morning to evening. It's small but it's okay

I loved the way the room was out together/ it gave very homey feeling. Smelled really clean and nice. And dishes and silverware was already clean and everything. Love love love it

There are 5 people directly upstairs from me, in a two bed hotel room, remodeling the place, or, at least, that's what it sounds like. There used to be 6 people up there but one of them got upset, cussed out his bethren, and threw rocks at them and the hotel. The homeless parking out in front of my room is a nice feature. There are drug deals taking place at the adjacent 7-11, some people stopped by and asked to use my restroom. I even discussed with the 5 people in the two bed room above me about their pounding around like this is the gymnasium, they are still at it, 8:20 at night. This makes 4 hours of pounding in a row, who knows what I have in store during sleeping hours. The hotel room is actually pretty nice, the staff is attentive and the maids are awesome. The guests are the problem, but when they are out in the parking lot screaming obscenities and throwing rocks at each other, a security guard would be able to intervene, I'm just sayin.

I really love it here