Hotels near Shamu＇s Happy Harbor in Orlando

The hotel is renovated and accommodations were fine and it is one of the better quality hotel choices in the busy and very touristy Orlando center. Also, breakfast selection was surprisingly good and plentiful for the typical selection for the Holiday Inn Express brand. The reasons for not giving the hotel 5 stars are below: 1) the bathroom sink in the room was clogged upon check in. 2) guests were allowed to consume alcohol and to smoke heavily in the pool area right next to many small children and other guests who did not appreciate being exposed to second hand smoke. As a public health policy, smoking should only be allowed in remote designated areas and not in the pool ares which is full of small children. 3) At times there was no staff at the reception and the staff that I did communicate with either spoke very poor English (or none at all, the assumption was that everyone should be speaking Spanish) or appeared to be genuinely disinterested and didn't pay attention to customers' concerns.

Much better than 1st time. Hotel is under remodel.. They just finished their pool and it looks great.. They're working on the roof. The rooms still need some work. But they are coming a long way. Price is right. There is a deposit which is I believe $50. You do get it back and roughly about 7 to 10 days depending on your credit card. It is not pet friendly unless you have a service dog. Hotel is right before the Orlando health Doctor Phillips. Rooms come with a microwave and a Mini refrigerator. They do serve a breakfast that you must eat out front. You cannot take it back to your room. All their handicapped rooms or on the 1st floor.

The room was clean and tidy, the breakfast was nice, coffee was served all day, the front desk clerk was very friendly, there was a gym and a small swimming pool, the trip was too full and tired, and there was no time to experience it.

I have stayed at an Aloft before but this one was particularly disappointing for a multiple-night business trip stay. The hotel is connected with the Element hotel next door (it shares the connected gym as well as parking lot), so first off, one should compare rates. The Aloft is located behind a couple of fast food restaurants near Sea World. Check-in experience was subpar, taking extensive time as the sole agent was on the phone for ten minutes, not even looking up at me to acknowledge me waiting. The room itself is sparing: hard floors; exposed rack bar for a “closet”; no wall dividing the bathroom area; built in shower with flimsy plastic door. The decor was quirky, with repeating wallpaper that has random images interspersed; a window curtain that has matrix-like number grids on it; a wall decal sticker in the corner with electrical diagram shapes. The decor gave the room an irreverent but also chintzy feel. And the room's limited functionality was a big challenge, especially when the hotel cut corners on even the most basic operations. The bathroom sink light only had one of the two *****s working. There was no iron provided, just a crappy steamer. The bathroom amenities, drybar-branded bottles attached to the wall, are overperfumed (and I had 2x conditioner bottles, and no shampoo bottle--though housekeeping remedied this for the next day). The electrical outlets in the room are poorly situated and the pop-out one by the table cannot accommodate an apple laptop plug because it’s too narrow. And the oval desk by the seating area doesn’t really work for a laptop; it was thoroughly uncomfortable trying to work in the room. Noise from the hallway was pretty bad. The worst part of this hotel was that the claim of “daily housekeeping” is an outright lie—they only change garbage and towels and won’t change linens even if asked, despite the fact that the hotel website falsely advertises this (upon check-in, they hand you a letter at the front saying linen service is only every five days, as if this absolves them from responsibility). The room really could have used a thorough cleaning, as well; I walked in the room in socks which were gross on the bottom by the end. This housekeeping claim is clearly bait and switch. The gym does have a lot of equipment, though the two stretching mats look like they’ve been attacked by rats, with huge pieces of the mats missing. The elevators are slow and you have to push buttons on each elevator separately. The parking charge of $24 / day is highway robbery. Checkout was smooth though they could not print the bill for some reason (laziness?). Overall, I would not stay at this property again. It does not suit a professional needing to work in the evenings and sleep comfortably.

Sylvia was very friendly and professional, her and the housekeeping crew did a wonderful job of cleaning our room. I have a small baby with me and I very much appreciate that the room was spotless! She was very nice with her service and very good at her job. Probably one of the best housekeeping managers I’ve ever met!

Great room type, the room said that you can stay for 8 people, 6 people are no problem, two separate suites have a bathroom, the living room has a sofa bed, if the family travels together, the two families are more than enough. The resort is very large, the domestic community, the environment is very beautiful, about 15 kilometers away from Universal Studios, it is much more comfortable to live with the car than to live in Universal Studios.

Me and my partner stayed here for 5 nights while visiting the parks. The hotel was fairly new, so very modern. We stayed just after the schools went back during what I guess would have been the start of the quiet season. This meant the hotel wasn't particularly busy, which was good for us. The reception staff were great and very helpful. Our room was very big with two king size beds. Plenty of room and a lovely bathroom. We used the pool pretty much every evening we stayed there and as it was so quiet, we had it to ourselves. We had a car during this part of our trip so we drove to Disneyworld and Universal Studios, both of which were abut 15 mins from the hotel, as was the airport. The hotel provided free parking as well. We only had breakfast at the hotel one of the mornings we stayed; it was $10 a person and had a good selection of food. Overall, we were very impressed and would definitely stay again.

The Staff at the Fairfield Inn & Suites SeaWorld are still the best ever. I just Recently stayed here and the Staff still Provides the best service ever and it still get more better every Year I stay. I was going to stay here in 2020, but Covid ruined those plans. Now after two Years absent this Year I was really excited to be back. The staff including the cleaning staff are Really Great and they just keep getting better and Better. Came back to my Room on the last night and found two lolypops and folded towel on my Bed with a thank You. Thank You so much Fairfield Inn & Suites SeaWorld!! I'll see you next Year!!

what a truly amazing hotel,from the moment you walk into reception you know you have made a great choice,the staff are smilling friendley and welcoming ,the rooms a pottles and smell very clean and fresh the bedding was pristine, extremely comfy mattress and the pillows were very good quality , the studio was very large kitchen area was very good large fridge freezer american size microwave dishwasher coffee maker electric hob toaster all crockery and utensils provided, shower was very powerfull the towels plentyfull and very white and fluffy , the toileterys provided were good quality and in dispensers all dove products shampoo, conditioner, body lotion,hand soap, having been to orlando and greater florida areas over 45 times i can truly say this hotel is in the top of all the hotels i have stayed, the complimentry breakfast was very good good variety and sets you up for the day, the social evenings three times a week are fantastic and complimentery with snacks hot and cold soft drinks wine or beer thought this was really good and a lovely touch,the pool area is small but i and my husband never had a problem finding somewhere to relax in the sun the are around the staybridge suites is very pretty with good roads to all area there is a free shuttle to seaworld if you want a fantastic base to stay in orlando then i would highly reccomend these suites hopefully we will be back next time to stay here

Experience was excellent, customer service was amazing. The room was perfect for our family of 4. Had a fridge, 2 burner stove top, and dishwasher. Pool area looked very nice, we didn’t get a chance to check it out on this visit. There is a Starbucks in the parking lot and a few other food establishments. Complimentary breakfast was great. Close to SeaWorld, Aquatica, And Discovery Cove. Other attractions were within 10-15 min drive. We will definitely look at this place for future stays. Wish we found it sooner!