Best Baltic Hotel Palanga

Please avoid this hotel booking if you don’t want to be cheated. We’ve purchased deluxe room but received during check in much worse room (even refrigerator didn’t work) for the same money. As a solution hotel suggested for us to cancel our paid reservation. It’s the worst hotel in Palanga.

I never write bad reviews, because everyone's tastes are different, but this time I can't be silent - this is the worst vacation and money to the puddle. The staff is very unpleasant, rude. The red-haired barmaid did not even manage to speak quietly with her colleague, but said out loud: " the rules do not apply to these villagers." Because we came to breakfast at 10 o'clock, when breakfast was written before 10:30, and they said that until 10. We specially took the suite room, but we had not yet seen such a terrible picture. The child had to sleep in the living room, because there was no other bed for him, although we paid money for it. The bedroom bed was of such hardness that my husband chose to sleep on the ground - not a mattress on the bed, but a board. Every morning we heard how the bubbles of the bubble bath at the bottom are turned on every time - soundproofing is a tragedy - and here the suite is? I don't even want to talk about food, because we just didn't eat it - we found the leftovers, the fruits and give wither, the pancakes put on the table completely cold, the coffee machines barely worked. I am very sorry for the money spent - I do not offer anyone to ride here.

The quality of the rooms is very poor, not worth the price. You pay about 90 eur per night. you still get a "hole". The service is good, but the rooms look very poor. Free High Speed Internet (WiFi) is not working. The walls of the rooms are paper, everything you hear is what people are talking about. If you want to relax, this is definitely not the place for you.