LucaJoe
August 14, 2024
Even before we arrived at this hotel we were sure we were in for a fabulous holiday, I had sent a couple of emails in advance which were answered very promptly by Yiangos, who provided all of the information that I had requested in a very friendly and informative manner. On arrival, we were met and checked in by Albina, who made us feel very welcome and explained everything very well. We arrived at the hotel quite late so the restaurants were closed but we were delighted to find that 2 platters of cold meats, cheeses, salad etc had been delivered to our suite, a lovely touch and very welcome. This all set the scene for the rest of our stay, everything about this hotel is quality, the food is exceptional in all of the restaurants, the drinks are top shelf and the service from the staff is truly outstanding, very friendly whilst always being very respectful. We felt very relaxed and well looked after for the entire 11 nights that we were there. Some staff I would like to mention: In Estia Restaurant: The lovely Valentina and Veronika Reception: The always smiling and friendly Anna Marie. Kymata Restaurant: Marios, Alice and Ovi, always very attentive. The Lounge: Eva, Nucu and the always smiling Rana – these three were fantastic and ensured our glasses were never empty for long. And not forgetting George the Bar Manager, always stopping for a chat and a laugh and made sure everybody enjoyed a freshly made fruit smoothie each day. We very rarely return to the same hotel twice but this is one we DEFINITELY will return to in the future.