Kinta Hotels with Parking

We had a wonderful stay in Banjaran hotspring. Even though there was some issues with the facilities which comes with age and need more maintenance and care. We have complimentary visit to the adjacent theme park and enjoy it even though it was very hot and sunny. Breakfast was good with unlimited ordering from menu. But on 3rd morning, we didn't feel like eating the same food. Wish the menu is changed every alternate morning.

- The breakfast restaurant is too small, requiring a long wait every day. Although breakfast hours extend until 10:30 AM, food is no longer refilled after 9:30 AM. - This stay was on the 12th-floor Concept floor, which includes afternoon tea at the Concept Lounge from 5:00 PM to 7:00 PM. I went to the lounge around 5:45 PM that day, but there were no hotel staff present. All used dishes and cups were left on tables, uncollected. There was absolutely no food refill. I called the hotel lobby to inquire, and eventually, a staff member arrived. This employee showed no smile whatsoever, and their service attitude was far from friendly. - The swimming pool is on the R floor. It's very small, and there are no hotel staff or lifeguards present at all. Given this level of service and hotel facilities, I don't believe this hotel can be considered a five-star hotel in Ipoh.

After a very positive first night here, as a solo Thai traveler in Malaysia, I felt this hotel was so much like home. I felt safe and comfortable staying here, which is why I decided to stay a third night. Initially, after two nights, I considered changing hotels, but after thinking it over, I felt this one was the best. Although it might be a bit far for some, there's a bus stop right in front, just a short walk away. There are also restaurants nearby, and the hotel offers a sense of freedom with plenty of space downstairs to use. Plus, the air conditioning in the room was very comfortable, and the bed was so soft that I slept soundly. If I have the chance, I might stay here again in the future

Great location, close to 7-Eleven, a Mamak restaurant, Lotus's, and my course venue. The room price was reasonable, and it even had a fan if you didn't want to use the air conditioning. The bathroom was okay, though I wasn't a huge fan of the glass panel – it looked a bit odd, even though you could draw a curtain to cover it. But overall, it was good. It was also convenient for breaking fast, as it was near a Ramadan bazaar.

The hotel isn't in the old town, so the location is a bit off the beaten path. However, we took taxis everywhere, so it was quite convenient, and there's also a bus stop right outside. The service was excellent, and the view from the window of all the small private villas was very pleasant.

The hotel isn't too far or too close to the train station; you can see it. But if it's a hot day and you're carrying luggage, just grab a taxi – it's only a few bucks. The two young gentlemen in the ground floor lobby provided excellent service. They always proactively opened the door for us and were very polite. The guy who checked me in was also great; he let me get my room half an hour early. The lobby on the 18th floor has a very comfortable atmosphere. The room was also very good. There's a 7-Eleven downstairs. During the day, it's very close to 'San Na Street' (likely a local reference, perhaps a specific shopping area or street name); just be careful crossing the road. All the shops close very early and are often shut. There's absolutely nothing around at night. I didn't even know where to go to get a taxi! Better just go to bed early.

Great place, loved the onsen and lost world being next door. View was awesome too! Only gripe I have is that food options are limited and to travel for food require grabbing or car but otherwise it’s a great place to lepak and enjoy the scenery.

Everything about this hotel is great, except it's right next to the highway, which makes it incredibly noisy. I couldn't sleep all night because of the constant traffic. The soundproofing is really, really bad. They even provided earplugs, which says a lot! 😂 The room decor is stylish and the mattress is excellent, but it's just so, so loud... Cleanliness: Both the toilet and the room were very clean.

The overall experience from checked in and the conversation with the support is good. Information given is sufficient too. I didn’t park at multi storey car park, end up just to pay extra parking at visitor parking and no need to round up to multi storey car park. Only aircond at living hall need to improve the cold, seem not cold even on for few hours. The rest are good. Sofa got some dirt with the dust and some biscuits. Not well clean. Definitely will recommend to friends.

Overall Rating: ★★★☆☆ The apartment's biggest advantage is its excellent location. There are plenty of restaurants, cafés, convenience stores, and shopping options within walking distance, making it very convenient for families and larger groups. The host was responsive and replied promptly when we raised issues during our stay. Unfortunately, the cleanliness and maintenance of the property fell well below our expectations. We encountered ants throughout the apartment—including the living room, sofa, dining area, kitchen, bedrooms, and bathrooms—which made it difficult to enjoy our stay. Although the host provided insect spray after we reported the issue, the infestation was so widespread that spraying the entire apartment was neither practical nor a comfortable solution. Several areas were dusty, the curtains had a noticeable layer of dust, and the bedsheets and toilet rolls appeared old. We were also charged RM60 for an extra bedsheet for two nights, but the condition of the bedding did not justify the additional fee. The sofa showed signs of wear, and one of the ceiling fans was noisy during operation. For larger groups, please note that when someone showers upstairs, the downstairs bathroom cannot be used properly due to water pressure issues. We were informed that this affects every unit in the building, suggesting it is a known issue rather than an isolated incident. The facilities were also disappointing. The jacuzzi was unavailable during our stay and appeared to be non-functional, making it more decorative than usable. The host initially agreed to compensate us for the cleaning fee due to the cleanliness issues, but we did not receive any further update after that. Overall, the apartment has great potential because of its strategic location, but significant improvements in cleanliness, pest control, maintenance, and facility upkeep are needed before I could recommend it to others. Pros Excellent location with many restaurants, cafés, and shops nearby. Responsive communication from the host. Cons Widespread ant infestation throughout the apartment. Dusty environment, including dusty curtains. Old bedsheets, worn furniture, and additional bedding charges that did not reflect the quality provided. Noisy ceiling fan. Water pressure issue prevents simultaneous use of upstairs and downstairs bathrooms. Jacuzzi was not usable, just a decoration. Compensation for the cleaning issue was promised but never followed up.