Mercure Blackburn Dunkenhalgh Hotel & Spa

Very nice and clean hotel. Breakfast was okay. We both enjoyed it

Excellent. Myself & my Wife had a great time at the spa and also a brilliant hotel stay - good prices!

Nice hotel could do with a lick of paint in the corridors also jacuzzi wasn’t working and went specially for that so was a bit disappointed. Overall decent hotel

like castle hotel

The hotel is very nice. The rooms are clean and comfortable. The gym and pool is very good and the other facilities. The staff were friendly and welcoming.

Room was good size and very clean. Welcome desk was friendly but later overall service went downhill. I complained about toilet door not locking, it was never fixed and in the entire stay I was someone will come to fix it. On the last days when I complained, reception was unapologetic and said fine. Also women at Spa reception was extremely unpleasant and not welcoming at all. If we asked any question, felt like she was telling us off. We could clear see she didn’t wanted us there. So we only visit spa and pool one day. Breakfast staff was very welcoming, but spa reception (just that women) attitude was very disappointing. Cleaning service team was very pleasant and friendly.

Easy access to the motorway for onward travel. Friendly staff around the site. The pool area was clean and well maintained

We loved our stay, we had a family room which was massive! Rare to find accommodation that has proper beds for the kids - two Queens was amazing! Our two shared a bed but we noticed the sofa was also a pull out, if they didn’t want to share. Very clean, everything in the room we needed, hair dryer, tea and coffee etc. Breakfast was fab, fresh fruit, pastries, cooked breakfast buffet, cereal, toast and a choice of juices, tea and coffee machine. Pool was fantastic and bigger than we expected, again very clean. Staff were all very friendly and helpful, couldn’t fault anything. Highly recommend!