Hot spring Hotels in Petra

The hotel sit atop a hill overlooking the desert hills - a wonderful view, about a 10-min. drive from the Petra visitor center. All the staff we met, from the security guards, to the bellman, the front desk, the restaurant - were just SUPERB. All of them. The lobby is inviting and warm, the restaurant is spacious and with lots of sunshine. Dinner buffet had a very nice variety and decent quality, yet overpriced. Breakfast had a wonderful variety with good quality. The room was very clean, and looked like it was built last year - very well maintained. Although the building looks very new, overall, the hotel is overpriced a bit. Overall, an excellent choice for Petra.

During our recent stay at the Marriott hotel Petra, we were truly impressed by the exceptional service provided by the staff. They consistently went the extra mile to ensure our experience was nothing short of wonderful. From the moment we arrived, the staff greeted us with warm smiles and a genuine willingness to assist. Their positive attitude and helpfulness were evident in every interaction, whether it was providing recommendations for petra attraction or promptly attending to any requests we had. Their dedication to providing top-notch service truly exceeded our expectations, making our stay at the Marriott hotel an unforgettable one. Special thanks go to Mu’ed Nawafleh Yehia khalayfeh Yehia Shamasin

The location is very close to the Jett bus station and the visitor center, six or seven minutes away. I was given a larger double room. The equipment in the room is relatively old. The TV series is still the kind of big belly because the arranged room happens to be on the side of the road. , So it's actually a bit noisy, but the better ones nearby are also on the roadside, and it's probably not much better. The owner is really very good. He gave me a map to tell me how to travel to Petra, helped me book the Jett bus for the next day, and drove me to the station when I checked out. The service was great! Regarding breakfast or something, I’m lazy and love to sleep, so I didn’t have time to eat. I don’t know what it looks like. Petra broke my leg after walking. I can lie down and play with my phone after I come back to the hotel for a few minutes and take a hot bath. Or sleeping, it’s actually very happy

We just arrived in Amman from Petra where we stayed for 3 nights / 4 days at Tetra Tree hotel. When we first arrived, the management did everything they could to have our room ready even though we reached the hotel at around 11ish... The room was spacious and with very good A/C, furniture and closet. However, everything else was a disappointment. First of all, the shower door did not close properly therefore there was always leakage. Also, the handle from the inside of of the shower door was missing. The towels had spots on them and the dinner was awful to say the least. After the first night that i had dinner there i fell ill and have not recovered yet even though i stopped eating anything from the hotel menu. The desert they offered was of very bad quality and the second night it smelt bad... They offered the same dish on monday night as part of the buffet (which only has 2 options of food)and the next evening they offered the same dish as set menu. The humous and olives were nice but the vegetables on the salad were cut much earlier and were dry. The first dip at the pool was disappointing as i found a dead cockroach inside the pool which i removed. The surrounding of the pool was of very bad hygiene. The water was colder than usual but this is how i liked it anyway. Now for the employees... They were all very kind, especially with our two little children. To conclude, i would not recommend this hotel to anyone i am afraid. Our first visit to Petra was in Movenpick hotel but this time our budget did not allow us to stay there as they did not offer a family room which was offered in Tetra Tree Hotel hence the choice of this hotel. However, it definitely is not a 3 or 4 star hotel..!!! I do hope the management takes note of the ratings here and make some essential changes for the hotel to survive...

Such a warm welcome upon arrival from the man at the reception. He was full of valuable information about the town and visiting Petra with good insights and tricks to avoid being fleeced. It is a short drive from Petra itself as you'll won't want the additional steps in the heat but parking is no issue. Our room had a beautiful view across the town and the roof terrace was a per place to chill and recuperate. My son and I had some nice swims in the pool too.

The hotel looks very nice. The hotel staff is very friendly! This hotel is located in a corner of slightly uphill, so even you stayed in the outdoor restaurant, you can get a very nice view to the Petra surrounded areas. In terms of location, it’s just 5 minutes drive to the Petra city entrance. And the value for money is very high for this hotel too. I highly highly recommend to other travellers!

I was travelling with a Titan Tour of Jordan. We stayed here for two nights. Although the rooms are old. They are well maintained, very clean and supply everything that you need. The Hotel is very convenient for Petra as it is the closest to the entrance. The staff were all very friendly and helpful. As a vegetarian I have really struggled to eat well in this country. I did not struggle in this hotel. There was plenty of food that I could eat. Hot and cold. The food here was the best that I ate on the trip. I would definitely recommend this place. It also has a cave bar that is very atmospheric. They make a mean cocktail as well. No stinting on the alcohol. You would not think this was run by the same company as the Crown Plaza Resort at the Dead Sea! There is no comparison. This place was one of two highlights of my holiday. So thanks for giving me at least one lovely memory.

This place is sort of a boutique hotel opened by locals and not one of the big chain hotels and it’s location (point 1) is slightly further away from the city centre and it’s located on the hillside and there is no way you can walk there, you definitely need a car to reach this place from Petra Visitor Center ( hence please take a cab ) but it was fine for us as we drove. The price we paid was somewhat expensive ( due to its peak season) but all the hotels nearby were on the high side. Rooms are exceptionally clean and it even smell of freshly laundered sheets, good ventilation and breakfast was decent. We had dinner here as well 20JOD for the buffet dinner per person and it was great on the weekend nights but on a weekday nights the menu offering is much limited. Staff are generally friendly but I was turn off by a cook named Ala’a who was attending the egg station during breakfast on 29 October - not only was he slow ( compared to the cook of the previous day - leading to long wait at the station despite less than 30 people in the breakfast place), he was also rude to guests who didn’t really speak English and even told them when they didn’t clearly place their orders- I was observing and it was really bad taste as he scowl at them and this is only coming from a cook at the eggs station - you need mind your customer service ettiquete especially to foreign guests who makes up most of your revenue. The least you can do is smile and not make your guests feel like feel bad about their language when they are ordering their eggs.

In a country that prides itself on its hospitality, Petra Palace treated me like a stupid tourist who is only good enough for her wallet. I am deeply offended. My standard for mid-range hotels is not high. I'm not surprised when the towel rack is loose, the shower only has one temperature or the breakfast is not what you are used to at home. But I do expect to be treated fairly. That didn't happen here. I traveled in a group and stayed at this hotel for three nights. When the bus, with all the suitcases already in it, was ready and we were about to leave, the manager informed the tour guide that we had soiled a towel so badly that it had to be reimbursed. Nonsense! At home, I could have cleaned this towel in my washing machine easily. Besides, who says this towel came from my hotel room? And finally, above all: if you think that I have behaved so filthy as a hotel guest, please report this to me immediately and directly. In addition, this hotel had no right to speak in terms of quality. A selection: the toilet seat was loose and the toilet only flushed moderately. The futuristic shower cabin was largely calcified, so that only 1 of the functions worked properly. The electrical connection of this cabin looked improper and risky. The sound volume of the air conditioning was particularly high. The stopper of the bidet could not be operated and was, when finally closed, leaking. The sink tap was completely loose. In all other hotels drinking water was available for guests, but not here. Several guests fell through the loungers by the pool because they broke. Towels were missing at the pool. The accusation against us was completely unjustified. Unfortunately, my husband paid the 10 dinars demanded (expensive second-hand towel!) to avoid the argument because we were about to leave. The feeling I get from it all, is that this hotel has found a new revenue model. Bah.