Brand New Studio Infinity Pool Down to $25/N - M Residence Reviews

Response from Property: We greatly appreciate your detailed feedback! It's wonderful to hear that you enjoyed the location, friendly staff, excellent amenities like the washing machine, strong WiFi, comfortable bed, and great water pressure. Your comments about the pool area and gym are duly noted, and we'll definitely take your suggestions into consideration to enhance the overall experience for our guests.In our listing, we strive to provide clear and detailed information regarding the amenities and services included in your stay. Our accommodations are newly furnished and impeccably maintained, featuring a comprehensive range of furnishings and amenities designed to enhance your stay. Should you find that our offerings are insufficient, please do not hesitate to contact us. We are committed to promptly assisting you with any additional needs you may have.We would like to inform you that we promptly assisted you after receiving the report. We take pride in promptly addressing all guest requests and ensuring no inquiry goes unanswered. Our dedicated staff is always ready to assist, making your stay as comfortable and enjoyable as possible. If you continue to experience any issues with the room after we have addressed your request, please do not hesitate to contact us or our front desk staff, available 24 hours a day. We are committed to providing the best possible service and ensuring your satisfaction. We encourage you to reach out for assistance whenever necessary. Unfortunately, we were unable to help you further as you did not contact us again for support.We are open to complaints and suggestions. Please do not hesitate to contact us if you have any questions or concerns.

Response from Property: Thank you for your lovely feedback! We're delighted to hear that you enjoyed your stay with us, particularly the pool, gym, and the comfort of your room. It's great to know that you were able to enjoy the beautiful sunset views from your balcony as well. Your satisfaction is our top priority, and we're thrilled that we could provide you with such a memorable experience. We look forward to hosting you again soon!

Response from Property: Thank you for your feedback. We appreciate you taking the time to share your thoughts with us.If you have any problems with the room and aircon was leaking water and has cockroach, please do not hesitate to contact us or our front desk staff. We are committed to providing our clients with the best possible service, and we always strive to help them when they need it. We believe that this is one of the most important things we can do to ensure their satisfaction. Our front desk is available 24 hours a day. You could have reached out to us for assistance, but you chose not to. As a result, we were unable to help you.Thank you for bringing these matters to our attention. We hope to have the opportunity to better serve you in the future.

Response from Property: Thank you for your detailed feedback! We're glad to hear that you had a good overall experience at our hotel. It's great to know that you found the room clean, the shower enjoyable, and the pool amazing with great views. In our listings, we transparently outline the dimensions of each room to assist guests in making informed decisions. If you find the size of the room uncomfortable, we encourage you to explore our range of accommodations, which include various sizes and configurations to cater to different preferences and needs. Our aim is to provide options that align with your comfort and enjoyment during your stay. We're thrilled that you would consider staying with us again if you return to Cambodia. We look forward to welcoming you back to M Residence and hope to make your next stay even more enjoyable.

Response from Property: Thank you for your detailed feedback! We're delighted that you enjoyed several aspects of your stay with us.We're thrilled that you loved the swimming pool with its panoramic view. In our listings, we transparently outline the dimensions of each room to assist guests in making informed decisions. If you find the size of the room uncomfortable, we encourage you to explore our range of accommodations, which include various sizes and configurations to cater to different preferences and needs. Our aim is to provide options that align with your comfort and enjoyment during your stay. We're glad you liked the parting gift of snacks and drinks upon checkout, and that the cold Pepsi was refreshing for your walk. It's great to hear that you found the washing machine convenient and that the nearby AEON convenience store and local eateries were handy. We strive to provide excellent value for money and are pleased that you found our services from the Front Desk staff to be good.Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit! If there's anything else we can do to enhance your experience next time, please let us know.

Response from Property: Thank you for your feedback! We're thrilled to hear that you enjoyed relaxing at our swimming pool with its nice view. We strive to create a peaceful and enjoyable atmosphere for our guests. We look forward to welcoming you back for another relaxing stay at M Residence!

Response from Property: We appreciate you reaching out and bringing your concerns to our attention.We ensure that our rooms are cleaned every day and tidy. We provide daily cleaning services for all guests, and we never miss a day. We want our guests to feel comfortable and relaxed in their stay, and we know that a clean room is essential for that. We want our guests to feel comfortable and at home, and we are committed to providing them with a positive and memorable experience. We are always looking for ways to improve our cleanliness standards and we welcome feedback from our guests.If you have any problems with the room is not clean, please do not hesitate to contact us or our front desk staff. We are committed to providing our clients with the best possible service, and we always strive to help them when they need it. We believe that this is one of the most important things we can do to ensure their satisfaction. Our front desk is available 24 hours a day. You could have reached out to us for assistance, but you chose not to. As a result, we were unable to help you.We strive to address all guest requests and concerns promptly and effectively, and we will continue to investigate any issues until we find a solution that meets your expectations. However, we would like to kindly remind you that posting random pictures to gain unfair advantages, such as obtaining additional discounts, is not in accordance with our hotel's policies and is not considered appropriate guest conduct. We kindly request that all guests refrain from such actions and adhere to the proper regulations in Cambodia.We are open to complaints and suggestions. Please do not hesitate to contact us if you have any questions or concerns.

Response from Property: Thank you for your feedback. We appreciate your suggestion about touching up the rooms before selling them. We are committed to maintaining high standards and will take your comments into consideration to ensure an even better experience for our future guests. We hope to welcome you back soon!

Response from Property: Thank you for your feedback! We're glad to hear that you had a good stay and felt comfortable during your trip. We look forward to welcoming you back to M Residence in the future!

Response from Property: Thank you for your wonderful feedback! We're thrilled to hear that your experience at our hotel exceeded your expectations in terms of cleanliness, comfort, and service. Our team is dedicated to providing exceptional hospitality and ensuring our guests have a memorable stay.Your recommendation means a lot to us, and we truly appreciate your kind words. If you have any further comments or if there's anything else we can do to enhance your future visits, please don't hesitate to reach out. We look forward to welcoming you back for another remarkable experience. Thank you for choosing our downtown hotel!

Response from Property: Thank you for your lovely feedback! We're thrilled to hear that you enjoyed your stay and appreciated our good service and the pleasant aroma. We look forward to welcoming you back for another great experience!

Response from Property: ChatGPTAbsolutely! Here's a reply tailored to the feedback:Thank you for your wonderful feedback! We're delighted that you enjoyed our new modern condo and found our lobby nice and welcoming. It's great to hear you had a fantastic experience at our five-star rooftop restaurant and enjoyed our duck dishes – they are indeed a highlight!We're also pleased you liked the convenience of having a popular bar across the street. Our balconied rooms, daily room cleaning service, and rooftop pool are designed to provide utmost comfort and relaxation.We look forward to welcoming you back soon for another enjoyable stay!

Response from Property: Thank you so much for your feedback! We're delighted to hear that you enjoyed your stay with us and appreciated the pool with its view of Phnom Penh. It's wonderful to know that the panoramic cityscape added to your experience. We hope to welcome you back soon for another memorable visit. If you have any other feedback or requests, please feel free to let us know!

Response from Property: Thank you for your feedback. We appreciate you taking the time to share your thoughts with us.We ensure that our rooms are cleaned every day and tidy. We provide daily cleaning services for all guests, and we never miss a day. We want our guests to feel comfortable and relaxed in their stay, and we know that a clean room is essential for that. We want our guests to feel comfortable and at home, and we are committed to providing them with a positive and memorable experience. We are always looking for ways to improve our cleanliness standards and we welcome feedback from our guests.We take pride in our commitment to promptly addressing all guest requests. Our dedicated staff ensures that no guest inquiry or concern goes unanswered. If you have any problems with the pot and cockroach, please do not hesitate to contact us or our front desk staff. We are committed to providing our clients with the best possible service, and we always strive to help them when they need it. We believe that this is one of the most important things we can do to ensure their satisfaction. Our front desk is available 24 hours a day. You could have reached out to us for assistance, but you chose not to. As a result, we were unable to help you.Thank you for bringing these matters to our attention. We hope to have the opportunity to better serve you in the future.