Centara Grand Beach Resort Phuket Reviews

The hotel itself was fantastic, though it was a bit pricey. I forgot to include our children when booking, and we were subsequently charged an extra 300+ per day for them. This somewhat dampened the overall experience.

Impeccable service. It was very thoughtful of the staff to surprise us with a complimentary birthday cake. The amenities were great. So many things to do inside the resort, you wouldn’t even need to leave.

So beautiful and high level hotel I’m very happy to be here

Great hospitality with access to the beach and multiple pools available. Breakfast buffet servings are wode ranging and covers the dietary needs of most people.

The best choice for family with kids, my son really love the pool, slide and lazy river. Great fasilities and friendly staff. A special thanks to Amah, Ray, Ziyad, and housekeeper name John who clean our room everyday. They also have Halal cert for chicken. Breakfast spread got veriety and they also serve thai ice tea & green ice tea everyday! Will repeat again next year!

Nice resort on a very good location. It has a beautiful beach in front, good pools for children and adults. Staff is very friendly and manager was helpful and gave us room that is more convenient for a family and closer to the beach and pools. Breakfast is very good, buffet diners were amazing with a lot of fresh sea food. Next to the resort there is a nice local beach restaurant

Some fixtures in the room, such as the outlets and faucets, showed signs of wear and tear from long-term use. However, the room was very clean overall, and the private pool was spotless and comfortable. The resort offered a fantastic range of entertainment and recreational activities, and the staff were incredibly warm, enthusiastic, and professional. The beach and water activities were excellent, far surpassing the public beaches nearby. Highly recommended for a multi-day stay to truly unwind and enjoy.

It's my 4th time there, the kids love it and me too. It is never crowded, becuase the pools are very big The activities guide for the kids and adult did an amazing job! He made it even more fun this time!! Every day new and exciting activity

The room was outstanding!! Service was great, breakfast was killer. Right BY the private beach and not far from central of Karon. Highly recommended! 😊

The beach was nice. The location is good. Food is ok. Overall it is fine and recommended

Beautiful resort and lots of activities. Friendly staff, clean beach

Everything was amazing, the resort is massive with many facilities and 5 pools! The few things that can be fixed are the interior / touch ups on the interior as some of the furniture was showing its age throughout the property (but that doesnt make it a deal breaker at all!). There were 2 lizards and one giant cockroach outside our room (in the private pool area) that would come everyday after sunset - making the pool unusable for my wife and daughter. The last night we stayed there was heavy rain and wind which caused some sort of an issue with the electricity in the resort and the lights in the whole resort kept going on off and on for about 15 mins but then was fixed (kinda scary to be honest). Lastly, please don't close all of the resorts facilities at night, its a beautiful and huge place, you should keep some parts of the resort open for those who wish to spend sometime outside their room, eating, walking, drinking whatever. All in all, what a great and unexpected resort, would 10/10 recommend!

Hotel is right on the beach in Karon (only hotel which offers this I believe) so the location is perfect for those who want beach access. Nothing else in the nearby area though, apart from a beach restaurant called Daengs - very reasonably priced food and drinks here; you will visit this place plenty rather than eating and drinking in the hotel. Compared to what you get outside, the hotels prices are high and you’d be foolish to eat all the time in the hotel with so many great food options in Karon, Patong and Kata. Karon town centre is about a 15-20 min walk along the beach - you have to cross a river on the beach so be prepared to get wet feet. Otherwise the walk into town is on a busy road with no walkway, so be prepared to use Bolt (this is best for Phuket NOT Grab) or a taxi to get anywhere from this hotel unless you walk along the beach. Our room was huge - Premium Room - and we had a huge wraparound balcony. However the balcony seemed like a bit of a waste of space (the “lounge” area was outside) - personally I think if it’s going to be designed as a suite with a lounge area, that should be inside the room not on the balcony as it was a waste of space. I’d probably only book this room category if I liked sitting outside all the time - a standard balcony with more space inside would’ve worked better. Having said that, the buildings and the grounds are IMMACULATE and BEAUTIFUL and you really do feel like you are staying in a paradise resort. The pool areas are great, there is a lazy river, slides and a cliff you can jump off - it’s a lot of fun for water babies! The only downside (other than no 7-11 or no other restaurants nearby) is that there are a LOT OF STAIRS to tackle here at the resort. There seem to be only 2 x elevators which will take you from the ground floor up to the bedrooms - and they are situated at either end of all the blocks. We stayed in block 4 and it was a 15 min trek back to the room from the pool. Or you walk up 72 stairs…yes, 72 stairs, to get to your block. Not advisable for elderly or infirm people. If there were more elevators (and clearly marked step free access) then this would make the resort a lot better.

I had a wonderful stay at this hotel! The location is peaceful, perfect for a relaxing getaway. The pool is large and well-maintained, offering a great place to unwind. They also provide a variety of activities, which is a nice touch—though not complimentary, it's worth exploring for those looking to stay active. The buffet breakfast was decent, with enough variety to start the day right. What truly stood out, though, was how they handled my birthday celebration request—I was genuinely impressed by the thoughtful gesture and attention to detail. It made the stay even more memorable. Highly recommended for anyone looking for a peaceful retreat with good facilities and warm service!