Le Méridien Phuket Mai Khao Beach Resort (Marriott International) Reviews

Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We’re delighted to hear that you had a great stay with your family and appreciated our convenient location near the airport.We look forward to welcoming you and your family back to Le Méridien Phuket Mai Khao Beach Resort for another enjoyable visit.Warm regards,Front Office TeamLe Meridien Phuket Mai Khao Beach Resort

Response from Property: Dear Valued GuestThank you for sharing your feedback with us. We’re delighted to know you enjoyed the clean room, friendly service, and relaxing atmosphere during your stay. We understand the concern regarding our distance from town and nearby dining options, and we appreciate your comments as they help us improve the overall guest experience.We’re so pleased that you had a pleasant and happy stay, and we look forward to welcoming you back for more chill and relaxing days with us.Warm regards,Chanisorn Sangngern,Assistant Front Office ManagerLe Meridien Phuket Mai Khao Beach Resort

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated our hotel’s modern facilities, enjoyed the pool and varied activities, and that the birthday arrangement helped make your stay more special.At the same time, we are truly sorry to learn that the level of service you experienced did not reflect the high standards we strive to deliver. Please accept our sincere apologies for the disappointment caused. Your feedback has been shared with our team, and we will focus on retraining and coaching to ensure our service is warm, attentive, and consistent with the five-star experience our guests expect.We truly value your comments as they guide us in improving, and we hope to have the opportunity to welcome you back in the future for a stay that exceeds your expectations.Warm regards,Chanisorn Sangngern,Assistant Front Office ManagerLe Meridien Phuket Mai Khao Beach Resort

Response from Property: Dear Khun A Andy,Thank you so much for taking the time to share your wonderful review of your recent stay with us. We’re thrilled to hear that you had a positive experience and that our team was able to make your visit enjoyable.Your kind words mean a lot to us, and we truly appreciate your feedback. It’s always our aim to provide the best possible service, and knowing that we met your expectations motivates us to keep doing our best.We hope to welcome you back in the near future!Warm regards,Chanisorn Sangngern,Assistant Front Office ManagerLe Meridien Phuket Mai Khao Beach Resort

Response from Property: Dear Khun Chuan and familyThank you so much for taking the time to share your wonderful review of your recent stay with us. We’re thrilled to hear that you had a positive experience and that our team was able to make your visit enjoyable.Your kind words mean a lot to us, and we truly appreciate your feedback. It’s always our aim to provide the best possible service, and knowing that we met your expectations motivates us to keep doing our best.We hope to welcome you back in the near future!Warm regards,Chanisorn Sangngern,Assistant Front Office ManagerLe Meridien Phuket Mai Khao Beach Resort

Response from Property: Dear Valued Guest,Thank you for sharing your kind feedback. We are delighted to hear that you enjoyed your four-night stay with us, especially our beachfront location, swimming pools, and convenient parking facilities.We also appreciate your comment regarding our location. While our serene setting provides a peaceful escape, we understand it may feel a bit away from the main areas, and we will continue working to enhance convenience for our guests.It was a pleasure to host you, and we look forward to welcoming you back for another enjoyable stay.Warm regards,Chanisorn Sangngern,Assistant Front Office ManagerLe Meridien Phuket Mai Khao Beach Resort

Response from Property: Dear Valued GuestThank you for taking the time to share your lovely feedback. We’re delighted to hear that you had a fantastic stay with us at Le Méridien Phuket Mai Khao Beach Resort.It’s wonderful to know that your family enjoyed the Kids Club, and that you had a great culinary experience – especially with our breakfast Pad Thai and Italian dishes at Ocean Kitchen. We're also pleased that the spacious room and comfortable bed added to your overall comfort.Your kind comments mean a lot to us, and we’re truly glad you had such an enjoyable time. We look forward to welcoming you and your family back for another memorable stay in the near future.Warm regards,Chanisorn Sangngern,Assistant Front Office ManagerLe Meridien Phuket Mai Khao Beach Resort

Response from Property: Dear Valued GuestThank you so much for your kind words and recommendation!We’re delighted to hear that you enjoyed the relaxing atmosphere of our resort, as well as our beachfront location, swimming pool, and natural surroundings. Creating a cozy and peaceful environment for our guests is something we take great pride in, and it’s wonderful to know you felt that during your stay.We truly appreciate your support and look forward to welcoming you back for another relaxing getaway.Warm regards,Chanisorn Sangngern,Assistant Front Office ManagerLe Meridien Phuket Mai Khao Beach Resort

Response from Property: Dear Valued GuestThank you so much for taking the time to share your wonderful review of your recent stay with us. We’re thrilled to hear that you had a positive experience and that our team was able to make your visit enjoyable.Your kind words mean a lot to us, and we truly appreciate your feedback. It’s always our aim to provide the best possible service, and knowing that we met your expectations motivates us to keep doing our best.We hope to welcome you back in the near future!Warm regards,Chanisorn Sangngern,Assistant Front Office ManagerLe Meridien Phuket Mai Khao Beach Resort

Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your wonderful review of your recent stay with us. We’re thrilled to hear that you had a positive experience and that our team was able to make your visit enjoyable.Your kind words mean a lot to us, and we truly appreciate your feedback. It’s always our aim to provide the best possible service, and knowing that we met your expectations motivates us to keep doing our best.We hope to welcome you back in the near future!Warm regards,Front Office TeamLe Meridien Phuket Mai Khao Beach Resort

Response from Property: Dear Valued Guest,Thank you very much for your wonderful feedback. We’re delighted to hear that you had a great stay and enjoyed the many activities at the resort, including the sound healing session and Thai boxing class. It’s great to know our team helped make these experiences memorable.We appreciate your suggestions regarding holding the sound healing session indoors and your comments about our F&B pricing. Your feedback is valuable and will be shared with the relevant teams for consideration.We hope to welcome you back for another enjoyable and relaxing stay.Warm regards,Front Office TeamLe Meridien Phuket Mai Khao Beach Resort

Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your wonderful review of your recent stay with us. We’re thrilled to hear that you had a positive experience and that our team was able to make your visit enjoyable.Your kind words mean a lot to us, and we truly appreciate your feedback. It’s always our aim to provide the best possible service, and knowing that we met your expectations motivates us to keep doing our best.We hope to welcome you back in the near future!Warm regards,Front Office TeamLe Meridien Phuket Mai Khao Beach Resort

Response from Property: Dear Valued GuestThank you for taking the time to share your feedback following your recent stay at Le Méridien Phuket Mai Khao Beach Resort.We’re glad to hear that you appreciated our convenient location near the airport, the peaceful atmosphere, and our spacious swimming pool. Your suggestion regarding offering iced water to guests at the pool is a thoughtful one, and we will certainly explore how we can enhance comfort for our guests during the hotter parts of the day.We also appreciate your comments on the Ocean Kitchen restaurant. We’re continuously working to improve both the quality and variety of our offerings, and your feedback will be shared with our culinary team. Additionally, your idea of a happy hour promotion for draught beer is well-noted and will be considered for future enhancements.Thank you once again for your constructive suggestions. We look forward to welcoming you back for an even more enjoyable stay in the future.Warm regards,Chanisorn Sangngern,Assistant Front Office ManagerLe Meridien Phuket Mai Khao Beach Resort