Guest User
August 10, 2023
Overall we really enjoyed our stay here. The reception, entertainment and restaurant staff are fantastic, all friendly, work hard and helpful. The rooms are really small but beds are comfortable . There was a kettle in the room but no cups, milk, tea bags or coffee to enable you to use the kettle. There are no English channels on the tv, mainly German channels. This wasn’t a problem for us though. Bath towels are poor quality but changed regularly. Balcony floor was never swept and the floor under the beds was thick with dust but overall cleanliness was ok. It’s clear the hotel is making an effort to try and improve the food. There is a separate salad bar and separate vegetable station that allows people to avoid food being contaminated by meat dishes. There is the odd gluten free dish but no ingredients are listed identifying potential allergens eg contains dairy or contains nuts etc. you will struggle if you have dietary requirements, there are two vegetarians and one vegan in our party. Meals consisted mostly of salad, bread and chips but this is consistent with majority all inclusive hotels in Mallorca. Location of hotel is brilliant. Only a few minutes walk to beautiful playa de Muro. There is only one small pool at the hotel but it was never crowded and never difficult to get a sun bed , no matter what time of day you arrived at the pool. We would definitely return to this hotel but maybe not go all inclusive. Sea view rooms are over the pool and evening entertainment stage. This wasn’t a problem for us as entertainment finished at 23:00