Best Hotels in Puncak, Indonesia

The place is good, the service is also good, the water heater is not working, but they are broken

Buena Vista Boutique Hotel offers a peaceful retreat in the fresh air of Puncak. Set amidst natural landscapes, it boasts a restaurant, outdoor pool and rooms with private bathrooms. Hiking activities and relaxing in-room massages can be arranged upon request.A 5-minute drive from Taman Safari Zoo, Buena Vista Boutique Hotel is a 15-minute drive from Gunung Mas where guests can go for a hike through the lush tea plantation. Curug Cilember Waterfall is 20 minutes’ drive away from the property.Homely rooms are surrounded by natural greenery. In-room comforts include a minibar, water dispenser, coffee/tea-making facilities and a TV. Guests can relax in the seating area, which comes with a sofa. Hot shower facilities are available in each private bathroom.On-site recreational activities include having a barbecue gathering by the pool or enjoying a quiet read in the library. The hotel can also make arrangements for day trips. Free Wi-Fi is accessible in all areas and free parking is provided on site.Offering special diet menus, Mariposa Café serves breakfast buffet and a variety of Indonesian, Chinese and European dishes. Guests can also enjoy meals in the comfort of their rooms.

The hotel is old, old school TV, the toilet plush button is broken, but cleanliness is ok, especially the sheets and blankets, spacious parking lot, at that price you can get better thanks sorry..

Booked here get cheaper price. Nice hotel, good vibes, clean & good services. Grand deluxe room was spacious & comfort. It's need little more air circulation to keep fresh in side non AC room. Overall, recomended & great rating hotel.

Giraffe 014 / 105. Everythings is good, but still the same as before last year at Panda Hotel, cleanliness need to improve. #Friendly & courteous hotel staff. #Easy check-in & check-out. #Many recreational facilities & activities at hotel area, some are paid (mini train, horse ride, elephant ride, etc). #Kanoopi, wood-fire pizza. #De'Savanna, good place for dinner & breakfast. Thank you to Ms. Hesti for helping us from the beginning of the reservation. Thank you to Royal Safari Garden team.

This is not the first time we stay in this hotel and we always loves to stay in Pesona Alam. The room is okay (a bit small) and I personally think that they need to do some minor renovation to the room. The breakfast is great (lots of variety which we love). However, the check out time took forever. The staff were very slow. They charged 300 thousand rupiah for teh deposit and when they returned the money the staff said that they don't have small changes of 20 thousand. And it also happens to the person before me (and maybe after me as well). Suggestion to the hotel: prepare small changes if you charge deposit! We stayed in Pesona Alam but we visited the newer hotel next to it (Botanica Sanctuary). We tried their afternoon tea and we love it! View wise, Personal Alam has better mountain view. Overall, we enjoy our stay here.

Had a great time with friends here. Nice location, nice ambiance, helpful staffs, great experience. Room is great, but the toilet is quite small for some people with big/tall figures. The shuttle is helpful eventhough it was out of service for a couple of times. But the distance from parking lot to the lobby is not that far. They only have 1 shuttle car for all guests. It would be great if Bobocabin provide more shuttle to the lobby, bcs the capacity for 1 shuttle is just for 3 persons and we need to wait for the car to go back and forth.

the service is very awesome,the facilities are okay,the hot water is also ok,the morning view is really great.just for a honeymoon.recommended..

Please bear me with detailed review and our experience First thing first --＞ The restaurant staff has ZERO knowledge of what are the ingredients of the dishes and neither they display it correctly ... My father & mother has been living in Indonesia for last 25 years and we never had such an experience where after confirming with Restaurant Manager/Staff that there is NO BEEF/PORK in the nasi goreng , we served in our plates and after having couple of spoons of Nasi Goreng , we were shocked to see BEEF pieces in Nasi Goreng. This has seriously hurt our religious beliefs and the response we got was IGNORING Sorry :( Second --＞ The rooms must have definitely seen beautiful days but not anymore. - There is strong smell coming from bathroom and we have even got our room changed but no luck. - The dustbin has no covers. - The bedsheets and pillow covers had stains all over. - There is no fan so after they make up the room the floor will be slippery for a long time and my 2.9 year old kid fell down as well luckily not hurt. Third --＞ Our room was not made up on the 2nd day and after we complained to reception, they housekeeping staff did make our room. The positives on other side is - - Location - Location And Location You also get an discount to Taman Safari if you stay in this resort. I very well understand that this is not a star hotel/resort but I was expecting a good and sincere service. But this resort service didnt meet my expectations. Happy Travelling

legendary hotel, maintains its heritage, we tried room 308, the view is valley and mountain, soothing to the eyes. while drinking tea and coffee sitting on the terrace feeling the cool, cold air and fog while watching the fog move in the air. Unfortunately, access to traffic is very jammed, this sometimes makes it lazy to go to the top.