Copthorne Hotel & Apartments Queenstown Lakeview Reviews

The hotel has a beautiful view and good service, but the bed is old and very uncomfortable. It sinks when you lie down, making it hard to sleep.

A bit far from town, need to walk around 20min. WiFi is lag, the toilet door is a bit hard to open. However, the view from the hotel is great.

The hotel overlooks the lake, boasting beautiful and peaceful surroundings. It's just a convenient 10-15 minute walk to Queenstown town center, and the price is quite reasonable.

It's decent. The location is quite good, about a 13-minute walk to the city center. Free parking is available, and most amenities and sights are within walking distance. It's also just a 10-minute drive from the airport, with a bus stop conveniently located right outside.

The room was very spacious, and parking was very convenient. The only minor drawback was that downtown was a ten-minute walk away, and the walk back was entirely uphill, which could be quite tiring.

The hotel is a bit old, and the facilities aren't very new. On the plus side, it offers free parking. It's about a 15-minute walk from the city center. We stayed in a spacious duplex apartment, and our room offered beautiful views of Lake Wakatipu and the snow-capped mountains.

Apart from the slightly high price, everything else about the hotel was great. The room facilities and amenities were all brand new, and the bathroom looked like it had just been renovated. It featured a private balcony with a lovely lake view. A bus stop is conveniently located right outside the entrance, and the Milford Sound shuttle bus also makes a stop here.

The hotel's breakfast times are very strict. Five families stayed here, and one of them arrived for breakfast at 10 AM only to be denied entry. This meant we missed out on the pre-paid breakfast, which was a significant loss. I would not recommend the breakfast at this hotel; it's much better to head to the city center for some bread and milk, as the hotel's breakfast is truly mediocre. It was, in fact, the worst breakfast I've had during my 15 days in New Zealand. The hotel itself is pleasant, and its location isn't too far from the city center, which would be acceptable if you're not traveling with kids. However, for us, with children, it was genuinely tiring because parking in the city center is neither convenient nor cheap. While the hotel's overall environment and cleanliness were good, one minor inconvenience was the old-fashioned, fixed showerhead that couldn't be detached. All in all, this hotel is not very convenient for families with young children.

We booked a lake view room. Although it was on the ground floor, it had a lovely balcony, which was perfect for couples to enjoy the Queenstown views from. Breakfast is served very punctually, so if you're late, you might not be accommodated. Queenstown truly is beautiful!

The room was spacious, warm, and very comfortable. We enjoyed a beautiful lake view from the window, making for a pleasant stay.

Just walking distance from lake and close to main attractions. Just that it is steep climb from lake to hotel.

Highly recommend! Beautiful views and a great price. The room was large, spotless, and very comfortable. The staff were incredibly friendly and welcoming throughout my stay. I experienced a medical incident during my visit that resulted in an ambulance being called to the hotel, and I just want to say a huge thank you to the staff who were so accommodating, calm, and helpful during such a stressful time. I don’t usually leave reviews, but I can’t recommend this place enough!

Overall our stay in Copthrone hotel is amazing! Thank you Copthorne team! You guys are awesome! We got the family deluxe room with lake view - got 2 king beds, stayed for 6 days 5 nights. And it’s spacious! The view is stunning and loving it! There’s a gym and spa pool (need to reserve beforehand) inside the hotel! And there some parking in the hotel, you can park behind suburbs st if the car park is full. The room is warm and I really like the bed, it’s not too soft and give 2 pillows per person. Also there’s laundry service using coins, you also can change it from the reception if you do not have any cash. Toilet is nice, also have great water pressure. It would be great if they can provide utensils and plates. We did some groceries but there’s no equipment to use. Definitely will return to this hotel if I come to Queenstown again.

Worth the money but it’s an old hotel that just went under renovation. Breakfast so so, can be better with more variety. Located near the queenstown garden and it’s only 10mins drive to centre.