Hotels Near Guanabara Beach in Rio de Janeiro

I actually had 2 comfortable nights at this hotel but their website just kept on charging my credit card over and over. Thankfully, it showed up on my phone, so I was able to inform the staff and show them the receipt at the time. A very helpful front receptionist said he would contact the finance department and that when I checked out early the next morning' it would all have been rectified. When I went to reception, no one could help and I was told to wait for the manager who would be on duty after my flight left..... So far, no response from this hotel and no money back.I've contacted my credit card provider and so I now have to battle to get my money back. My experience of checking in was in I’m afraid to say, truly awful. I arrived at 5am and the older gentleman checking me in was ignorant. Apparently, he was the ‘English speaker’ on duty and he completely ignored me when I asked a question. I received no information whatsoever about breakfast times, where facilities in the hotel were and he didn’t even have the good manners to look up at me when I checked in, he just opened his hand for my passport. He started huffing and getting obviously irritated when I asked if it were possible to arrange a later breakfast as I wouldn’t be getting to bed u TIL 6am, despite having to pay for the hotel for the night before. The guy actually just ignored me until I asked him directly and he didn’t even look up and said ‘no’ in a really annoyed manner. Great customer service, thanks! Thankfully, when I had need to speak to reception staff during the day, this was a much better experience. I spoke to a young woman and on another occasion a young uni man who were friendly and helpful, so much so, I decided to stay again on my return trip the following week. That was up until they kept charging my credit card, firstly through the own hotels website that said the transaction failed but charged the credit card and then again when duplicate monies had been charged by the hotel. Mistakes happen. It it how quickly and satisfactorily they are sorted that makes the difference between staying there again and avoiding it. Would I recommend staying here? Yes, breakfast is good and the hotel was clean and quiet on the 19th floor. It is dated and could do with updating but it is not bad value when they don’t empty your bank account! Just pay in cash if you’re staying there and avoid that nasty old man on reception who works at night.

The hotel follows the standard of comfort and excellence that is expected from an ibis. I closed the pool (because I was looking for a hotel in the center with a pool) when I arrived I was informed that the pool was of Novotel for a fee of 63 reals, which should be informed as well as the purchase of breakfast and parking. I looked again on the site to see where it was written and I didn't find it, I was very disappointed because I could have closed another hotel with a similar value. The team's care was wonderful, taking this disappointment we had a great stay.

It was a quick but very pleasant stay, the staff were always helpful, the location was easily accessible to all areas of the city. Cleaning 10, structure 10, food 10, And the view from the rooftop with the pool is beautiful.

The price is great for the cost / benefit! Hotel is VERY well located, however the structure of the hotel leaves something to be desired, but the rooms and bathrooms are great! clean, spacious, organized and bright! Dinner is great, breakfast is Ok! Worth it for the price and location!

Best choice! Hotel with great value for money. Attentive and friendly staff, good location, very close to the main tourist attractions, hearty breakfast and everything fresh. There are some homeless people nearby, but I didn't feel unsafe as there are plenty of police officers. We will definitely choose the hotel on our next visit to the river to enjoy an excellent experience again.

Super pleasant service, clean and very comfortable rooms. Congratulations to everyone involved!

I had a fantastic stay at this hotel. Everything was perfect, from the comfortable rooms to the friendly staff. We were even able to check into our room earlier than expected, which made our trip even more enjoyable. Highly recommend this place for anyone looking for a great experience!

One of the best and most affordable I've ever been to in Brazil 100% beautiful, comfortable, calm, clean A 10, I'll recommend it to more people And I hope to come back soon to stay longer

I stayed in the hotel for the commitment I had because it was close. As it was one night only, I chose to book. The room was very dirty, sabble paper open in the pier, all dirty. 2 towels, 1 was acceptable and the other was completely swept and damaged. I put it on the floor because I had no courage to use it. The bed is horrible and noisy, and the dressers too. Have you seen a short shirt? Yes, it was so much to cover up to half the body and thinnerly impossible. I had nothing but that shirt to cover. Summary: I didn't sleep anything, super discomfortable. It's all about all the rooms, bad clothing. Coffee is half mouth, but in any case I've seen worse. The only positive point is that the reception official called ”D”. When we arrived at the hotel, we were surprised by the information that the system was out of the air and would take a little, then the same offered us 2 courtesy drinks for the event. The only thing I liked at the hotel, but you're only reserved in the last case if you don't want to get angry.

The hotel is simple, but staff are very educated and available. I went with my husband and the two children. The breakfast is a medium variety, has a small leisure space, is very well located, because it is very close to the bus terminal of the Glória neighborhood, the airport, easy access to bus and metro, and it is possible to go to the beach of the It has supermarket options and other trades close to those who do not want to spend much. The single beds my children stayed were a little noisy and we stayed in a room without views to the street, the window was to the bottom of the hotel, the Wi-Fi works little, we don't like these details much. But in general, I recommend, because we wanted a hotel to take a bath and sleep.