Top rated hotels in Rome

Sofitel Roma Villa Borghese
4.4/560 Reviews
Via Veneto
Sofitel 🏨 Health is very good, facilities are good, the environment is OK; breakfast is delicious, the restaurant service staff is more polite and thoughtful, keep smiling; unfortunately Italy 🇮🇹 Rome Sofitel Sofitel 🏨 staff do not know what is going on? The attitude of the five-star hotel I have ever stayed in is the worst. The hotel service staff at the door never pulls the door to the guests (it is not only us to observe), the chat content is full of impolite and swear words 🤬, the quality is amazing, the attitude is speechless, impolite, Not thoughtful, not service, do not know their work content and work attitude. Is it the Sofitel Sofitel in Italy 🇮🇹 that does not employ qualified personnel? Or is the company not responsible for employee training? Or is the company's salary dissatisfied? Or is this the case with the Italian 🇮🇹 Roman staff? (Other Italian 🇮🇹 hotel staff are polite! ! ! ) Or are these Sofitel Sofitel hotels that specialize in working as God? For your reference only.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.