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W San Francisco
4.3/5135 Reviews

W San Francisco

South of Market (SOMA) San Francisco|2.05km from city centre
I used to be a frequent guest at the W SF back when it was Starwood but had not visited since Marriott took over the W Brand. I did try and stay last year but before arriving I read that the restaurant was closed and I asked the hotel what they were doing as an alternative, but they had absolutely nothing for Platinum Breakfast (other than 1k points per stay which is a HUGE downgrade), so I opted for another hotel. I had high expectations for this stay as I had previously loved this hotel, but as a frequent traveler in Marriott brands and having one of their Highest Elite traveler statuses (and staying at W Brands lately), I knew service levels were still suffering post pandemic. Unfortunately, it started low right from the beginning. I had confirmed a Studio Suite in advance. When I arrived, I was given a corner room that almost seemed smaller than standard rooms (Room 2109). I inquired about upgrades to larger rooms, and I was told no, because it was a busy weekend, and nothing would be available. I checked on the app and saw that every room type was available for the length of my stay and beyond. I was basically DOWNGRADED. Once settling into the room, then I realized the major issues. Smaller rooms should be easier to clean, right? Well, this one not only had carpet stains, but I quickly found out that the ”Marriott Commitment to Clean” was actually a Commitment to Ignore. Not only were their stains on the carpet and dust and dirt in the windowsills, I found a previous guest's room keys sitting on the counter. Obviously, the room was just ”re-set” and not inspected or cleaned at all. I guess the promised sanitizing was out of the question. We then went to get some ice and noticed that the ice bucket was half filled with standing water. It was disgusting! Thats not the worst part, I then found a pair of women's ”play-style” lingerie slightly soiled sitting on the floor by the sofa. I mentioned the cleanliness issues to the Front Desk, but the representative simply stared at me and then asked if there was anything else I needed? I should have been a bit more insistent that they take it down, but I was so shocked I did not. The room setup, although smaller than what I wanted and pre-confirmed, was also not great. There is no storage at all other than the closet. There are no drawers at all or other places to keep clothes or anything else. If you have two suitcases, you are going to have to keep them out as there is no place to put them in the closet. Other than the Front Desk and Room Condition, we had a nice stay, although the Room is really what we paid for. The rest of the staff we interacted with were friendly and helpful. The breakfast staff were great, and the food was amazing! Kudos for them for sure! Actually, the only place I was every recognized or thanked for being a Marriott Elite was from the hostess at Breakfast. The bellhop was also quite nice and helpful when we checked-out and needed to store lugga

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Top rated hotels in San Francisco

Searching for hotels near 450 Sutter Street? Compare room rates and reviews to find your ideal stay.
JW Marriott San Francisco Union Square
4.1/5107 Reviews
San Francisco Downtown
Arrived early in the morning and found out the room was not ready. The front desk checked me in first and kept my luggage while I roam around. Stayed on the 18th floor. Allowed me to extend as I had a late evening flight. The bell hop was very helpful to keep my luggage after I checked out and went around to roam before coming back to pick up my luggage and depart for my late evening flight. Quiet hotel.
Hotel Ikon
3.3/586 Reviews
San Francisco Downtown
My room and furnishings were acceptable for my four day business stay. The room door has large gaps around it, though. This permits all hallway noise to be heard in the room. Worse, it allows all the ********* smoke into the room. My coworker was two floors up from me and complainedbabout the same issue I had trouble sleeping because the ********* smoke was so thick in my room. I stuck a towel under the room door, where the biggest gap was, but I had nothing to block the gaps on the top or the sides of the door. Without the ********* smoke issue and some noise issues, I would recommend Hotel Icon to male travelers.
Executive Hotel Vintage Court
4.1/5108 Reviews
San Francisco Downtown
We stayed here for 3 nights on a West Coast tour. I travel frequently and don’t usually write reviews as I understand that I get what I pay for in a city hotel. However I wanted to share concerns of the safety of this hotel. One evening we woke up to dripping sounds, which we found to be a leaking air con unit which was dripping over a live plug point (the carpet underneath was sodden). We informed reception (there are no phones in the room) and were told by a night receptionist that he was going on break so couldn’t help. He passed us onto someone else who told us that it is common in the rooms and there’s no issue. We raised concern multiple times of the danger of water on live electricity and we were condescendingly told it was normal and there was nothing they could do. They didn’t even come to check the room or understand our concerns, we were just given some towels to clean it ourselves and had to sleep for two further nights concerned for our safety. Whilst there were positives (breakfast, wine hour, cleanliness, location), I would raise concern for the safety of this hotel for anyone considering to stay here, which is clearly not important for the hotel.
Cornell Hotel de France
4.3/5101 Reviews
San Francisco Downtown
This is a great little hotel in a prime location. The checkin experience was very pleasant. All the staff were nice and friendly. The hotel felt very homey. Chinatown and Union Square are both walking distance. Lots of restaurants nearby. The room was very quiet at night and the bed was super comfortable. I’d recommend here if you are a sensitive sleeper like myself.
Palihotel San Francisco
4.1/582 Reviews
San Francisco Downtown
I loved the atmosphere of the hotel - high ceilings, wooden floors, old elevator, worn wood wall panels in the bar/breakfast area. Very comfortable, clean, well appointed rooms, friendly staff. Smallish room, which was fine for me. Just an all around pleasant experience for me. The one small drawback was the ”rainfall” shower head, which was on an unnecessarily tall goose neck, was so high that I could hardly reach it to tilt it a bit so the water didn't fall so close to the valve (wouldn't have mattered - it was rigid), which meant warm water cooled before it reached my body. Also, I would have liked to have been able to open the windows just a little for fresh air. Well, okay, another drawback was the construction going on at a nearby site, which meant noise, even at night. Didn't keep me from getting a good rest, though.
San Francisco Marriott Union Square
4.5/5139 Reviews
San Francisco Downtown
The hotel is very conveniently located in the city, and the service is excellent. However, it is a bit puzzling that an additional 35USD Destination Fee was deducted every day during the stay.

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San Francisco Travel Guide

Book your hotel on Trip.com for an amazing travel experience. Planning a trip to San Francisco? San Francisco is a city with tons of tourist attractions. You'll never want to leave! You can stay 3-5 days at hotels in San Francisco without running out of things to do.

San Francisco International Airport is the primary airport in San Francisco. It's easy to reach San Francisco. The city can be reached by plane, train, and car.

There are 269 hotels in San Francisco on Trip.com, including luxury, boutique, and budget hotels. As a popular tourist city, San Francisco has many renowned chain hotels. Howard Johnson is the top choice of many travelers in San Francisco. If the comfort level of your trip is important, there are many choices in San Francisco, such as hotels under the Howard Johnson brand. Hyatt Centric Fisherman's Wharf San Francisco in San Francisco is a favorite among Trip.com users. Hotel Zelos San Francisco is also one of the most frequently chosen hotels.

If you stay at a hotel in downtown San Francisco, nearby attractions like Hayes Valley, San Francisco Federal Building, San Francisco City Hall can be your first stop. If you want to spend a fun vacation with your family, locals recommend visiting Redwood Shores, San Francisco Bay, Big Sur. You can also visit top-rated attractions like Golden Gate Bridge, Chinatown San Francisco, Union Square. Upon departure, you can head to popular commercial areas like Napa Premium Outlets, HYATT House Belmont/Redwood Shores, San Francisco Premium Outlets to buy souvenirs or travel accessories.

Average seasonal TemperatureNight

• Spring: 56.71°F during the day, 50.67°F at night

• Summer: 61.23°F during the day, 54.43°F at night

• Autumn: 64.9°F during the day, 58.08°F at night

• Winter: 59.77°F during the day, 53.26°F at night

Average seasonal Rainfall

• Spring: 48.515747 cm

• Summer: 9.224409 cm

• Autumn: 1.0748031 cm

• Winter: 35.55118 cm

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