To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.4
Service8.8
Cleanliness8.8
Filter by:
Sort by:
All reviews(134)
Positive reviews(32)
Reviews with photos/video(15)
Great location(13)
Awesome rooms(10)
Awesome stay(4)
Easy to get around(4)
Negative reviews(2)
mkchew
Studio Suite with Kitchen
Stayed in Nov 2024
Family
3 review
9.5/10
Amazing
Posted on Feb 18, 2025
Very nice location and close to city centre. Easily accessible from tran station and bus station.
Anonymous User
Studio Suite with Kitchen
Stayed in Feb 2025
Business traveller
1 review
4.5/10
Posted on Mar 22, 2025
Pros:
• Spacious room
• Close to the cable car station, good location
• Plenty of dining options nearby
• Simple free breakfast and even simpler afternoon snacks
Cons:
• The oldest hotel I’ve ever stayed in, without a doubt—both in terms of building age and facilities
• The elevator is extremely dim, as if they’re too stingy to replace the bulbs with brighter ones
• No central air conditioning; the radiator is extremely noisy and has to be turned on/off manually (temperature cannot be adjusted)
• The carpet is very dirty
• The bed has a blanket under the duvet, but the blanket is so dirty that I had to remove it and just use the duvet, which was barely acceptable; the pillowcases weren’t very clean either
• The tissues had a strange smell
• The windows were dirty, and the curtains were difficult to adjust
Overall:
I have no idea why this place has so many good reviews—I feel completely deceived. I would never stay here again.
Apurba
Studio Suite with Kitchen
Stayed in May 2024
Family
1 review
7.0/10
Posted on Jun 7, 2024
Overall good
Pros
1.location
2. Good for family
3. Hygiene
Cons
1. Wifi speed was very very slow. So if you want internet from hotel this is not the place
Anonymous User
Standard Queen Room
Stayed in Aug 2024
Solo traveller
15 review
9.0/10
Great
Posted on Oct 23, 2024
The hotel staff were wonderful. The room was very clean. The hotel is older. The area is a little challenging.
pry
One-Bedroom Suite With Kitchen
Stayed in May 2024
Couple
1 review
10/10
Outstanding
Posted on Aug 14, 2024
I'm very like it, this is a best place when I stay here with my girlfriend
Yury Must
Studio Suite with Kitchen
Stayed in Mar 2025
Family
9 review
9.0/10
Great
Posted on Apr 17, 2025
Awesome place, where after 4:30 pm they serve free wine and cheese. You can sit in the lounge and chat with people from all over the world. Awesome. The room had a jacuzzi and a kitchen)
The location is convenient, there is a Trader Joe's store nearby, where you can buy everything you need.
The only thing that bothers you is the homeless people, you have to be careful when walking at night, so as not to get into the results of life activities
Original TextTranslated by Google
Guest User
Accessible Studio Suite
Stayed in Feb 2025
Business traveller
4 review
6.0/10
Posted on Apr 6, 2025
The breakfast is very poor and the surrounding environment is also average
Original TextTranslated by Google
Tongtongmami513
One-Bedroom Suite With Kitchen
Stayed in Dec 2024
Family
3 review
9.7/10
Amazing
Posted on Jan 30, 2025
The kitchen is perfect for Chinese people. We cooked our own food and it was just in time for the Chinese New Year. There are really many homeless places in downtown San Francisco. But it is very safe to live here. You need to swipe the room card to enter the hotel door at night. Valet parking is also very worry-free. Give the car keys to him and call him anytime when you need the car. However, you need to request the car half an hour in advance to leave time for the driver to drive over. The house has a retro feel, but the heater is too loud. The breakfast is a normal American breakfast, no hot food, croissants, bread, ice yogurt, apples, and hot water are provided.
Original TextTranslated by Google
sophieliu
Studio Suite with Kitchen
Stayed in Dec 2024
Family
55 review
9.2/10
Great
Posted on Jan 26, 2025
The location was excellent, less than a hundred meters from where we were going to rent a car.
Original TextTranslated by Google
Guest User
Stayed in Jan 2025
Family
12 review
10/10
Outstanding
Posted on Feb 12, 2025
Older hotel, breakfast is dessert. Excellent location, in the city center, convenient for travel.
Original TextTranslated by Google
미시간 파더
One-Bedroom Suite With Kitchen
Stayed in May 2024
Family
10 review
10/10
Outstanding
Posted on Jun 27, 2024
It's perfect for a classic-looking place to stay. The location is not bad for sightseeing and the hotel offers good breakfast. You can store your luggage and go sightseeing. There is also a small Korean mart across from the building. However, it is close to the Tenderloin, so if you go a little bit away from the hotel, you will see homeless people in San Francisco.
Original TextTranslated by Google
Wandererfanglangzhe
Accessible Studio Suite
Stayed in Apr 2024
Travelling with friends
7 review
9.0/10
Great
Posted on Jun 16, 2024
The interior is elegantly decorated. The room is fully equipped. However, there is no electric kettle, only a coffee machine. If you need hot water, you need to go to the front desk.
The location is excellent, and it is convenient to take BART or bus.
The breakfast is relatively monotonous, but the taste is OK (all sweets), and there are fruits and yogurt, which can fill your stomach.
Original TextTranslated by Google
Guest User
Standard Queen Room
Stayed in Mar 2024
Travelling with friends
12 review
10/10
Outstanding
Posted on Jun 17, 2024
This is a hotel with a sense of age. The lobby is antique, the rooms are clean, and the bathroom shower is unique. It is very close to Union Square and Dingdang Car, and it is convenient to go out and play in the surrounding areas.
Original TextTranslated by Google
Guest User
Standard Queen Room
Stayed in Feb 2024
Solo traveller
2 review
9.5/10
Amazing
Posted on Mar 15, 2024
Except it's a little noisy because it faces the street, but the location is pretty good. It's near the city and it's very convenient to travel. Both the staff and the boss are very enthusiastic and friendly. They will tell you which places are best not to go because they are more dangerous.
Original TextTranslated by Google
Anonymous User
Studio Suite with Kitchen
Stayed in Jul 2024
Solo traveller
32 review
8.0/10
Very Good
Posted on Aug 16, 2024
There are a lot of homeless people outside, but the hotel is OK inside. It's an old American hotel. The breakfast is also good. It's close to Union Square and can be reached in 15 minutes on foot.