3-Star Hotels in Sandston

First of all, it's not a terrible hotel. Staff is nice, the rooms are nice, and its clean. However, ANY coffee drinker knows the first thing they want upon waking is fresh good coffee. I woke up hungry and wanted my coffee, so when I went down to the lobby looking for where they kept the coffee. The only coffee you can get you have to buy from their bistro. I don't know anyone that wants to stand in line for a dang cup of coffee 2 minutes after they wake. I stood there for 5 minutes waiting for a person to serve me. Nothing. I went back to the desk and they said she was in the back and would be available shortly. I continued to wait and became very agitated. So I went behind their counter and was going to serve myself. I could not figure out where to get the coffee from. So then I went into their staff kitchen (twice) to find them so I could have a cup of coffee. I yelled out for anyone and No one was back there! I finally gave up and went back to my room and drank the nasty room coffee and had to go without eating breakfast because you have to buy it and wait for staff that seem to not exist. These bistros getting put into the hotels are to make more money and that's whatever, but you now have an obligation to ”serve.” And coffee is extremely important you'd better be on your game. Now I feel like when I book I will always avoid places like this because this incident ruined my day. Lastly, their staff smoke cigarettes right outside the door making the entire lower level smell like a bar. Get your COFFEE together people!

Stayed here the night before a very early flight out of RIC. The young lady at the front desk seemed very confused when we arrived. We had checked in through the app ahead of time, and only needed to pick up our key. At first she couldn't find our reservation in the system. When I told her we had checked in online, she eventually found A key in a box on the side. We went to the room, unloaded our stuff, then were going out for dinner. I noticed the name written on the back of our room card sleeve was not mine. So I stopped again at the desk....and turns out she had given us the wrong room key, so we were in the wrong room. She didn't really know how to fix that and her response was basically ”oh well”. Fortunately I kept pressing to get it corrected, and the Manager finally came over and made the change. Luckily, no other guests showed up that night in our room, thinking it was theirs.

The room type we booked is OK. But when we checked in (Christmas 2023), some rooms were under renovation and the aisle on the first floor had a taste of decoration. There is a Mexican restaurant opposite the hotel that is very good. The hotel breakfast time is too early than other hotels, and we have no breakfast when we are used to it. I hope that guests who go to this hotel in the future must ask about the breakfast time.

When you stay at Hilton Garden Inn Richmond Airport in Sandston, you'll be near the airport, within a 15-minute drive of Broad Street and Greater Richmond Convention Center. This hotel is 9.4 mi (15.1 km) from Virginia Commonwealth University and 8.4 mi (13.5 km) from Richmond Raceway.Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area. Guests can get around on the complimentary shuttle, which operates within 5 mi.Grab a bite to eat at Great American Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Sandston? This hotel has 2605 square feet (242 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).Make yourself at home in one of the 130 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

I cannot express how friendly and supportive the staff was and how helpful they were in making our experience wonderful! Bravo Zulu to the entire team. Loved our experience! We will come back soon! Would recommend to anyone.

Katherine the Manager was kind enough to offer to use her car to give our truck a jump start. My husband and I were 3 hours from home and on the final leg of a 16 day excursion. We were excited and ready to get home. Unfortunately, our truck wouldn't start. We were stressed and unsure about what to do. My husband went into the hotel to see if they had a suggestion for who to call. Instead of given us a number the Manager said she would give us a jump start. Fortunately, that was all we needed. We made it home. You may think that offer is a simple thing, but we do not.. She was there when we needed her. People these days forget to appreciate any form of kindness. Also, Dimonique checked us in and out.at the front desk. She was friendly and helpful. I mentioned that my husband and I loved the cookies, so she made sure, with the help of a very nice individual in the kitchen staff to get me fresh, out of the oven cookies. We really needed them after our breakdown scare. Again, don't underestimate the importance of a simple act of kindness and a friendly face.

When you stay at Microtel Inn & Suites by Wyndham Richmond Airport in Sandston, you'll be near the airport, within a 15-minute drive of Broad Street and Greater Richmond Convention Center. This hotel is 9 mi (14.5 km) from Virginia Commonwealth University and 10.1 mi (16.2 km) from Richmond Raceway.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.Stay in one of 100 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

Didn't feel safe. Room was nice, , great shower/pressure. Asked about doors and they said they have security monitoring....never saw anyone and management didn't seem concerned that they didn't lock. Once I went to front desk at 7:30 am and the clerk was asleep in in his chair. Maids have kids that run up and down hall. Will find a different hotel if we go to Richmond again.

When you stay at Fairfield Inn & Suites by Marriott Richmond Airport in Sandston, you'll be near the airport, within a 15-minute drive of Broad Street and Greater Richmond Convention Center. This hotel is 8.3 mi (13.3 km) from Virginia Commonwealth University and 8.1 mi (13 km) from Richmond Raceway.Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a television in a common area.Grab a bite from the snack bar/deli serving guests of Fairfield Inn & Suites by Marriott Richmond Airport. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available on request).Make yourself at home in one of the 94 air-conditioned rooms featuring iPod docking stations and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

When you stay at Quality Inn Richmond Airport in Sandston, you'll be near the airport, within a 15-minute drive of Broad Street and Greater Richmond Convention Center. This hotel is 8.1 mi (13 km) from Virginia Commonwealth University and 7.9 mi (12.7 km) from Richmond Raceway.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.