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AC Hotel Santiago Costanera Center
4.5/563 Reviews

AC Hotel Santiago Costanera Center

Providencia|0.29km from Anticuarios Galeria Los Pajaros
I was excited about staying in this new and modern hotel during my trip to Chile this month. I was ready to overlook the location- being far from the historic sites. The fact that the hotel is attached to a nice modern mall with a grocery store made it very appealing. However, the positive sides stop here, and I must mention that one of the doors, leading to the hotel from the mall wouldn't open- my card was working but the door was stuck. So, I had to go back 5 floors of escalators, exit the mall and walk into the hotel's street entrance- all this carrying a heavy bag with my purchases. The biggest shortcoming for this hotel is the Front Desk and the hotel’s concept that all guest’s calls have to go through the desk. And although the nice employees who work there try very hard, the desk is severely understaffed. I waited for a long time to check- in as there was only one person on duty. Someone else finally came to check me in. They say that the first impressions are very important and in this case they set the tone for my stay. Problems with logging into the internet( the employee who checked me in forgot to add me to the system) and the room TV that I had to solve right after I got into my room; even had go to the Front desk for because no-one picked up the phone. And all that after traveling for 24 hours and being very tired from my journey. This morning I again tried to get in touch with the Front desk for another issue, but again no one picked up the phone. I know that if I go to the desk I will have to wait for a very long time to be served only to be told that I need to wait in my room. Because of the many unlicensed taxis in Santiago, the hotel's staff told me at check-in that all trips should be arranged through- yes, you got it, through the Front desk! And what they do it reserve a vehicle and driver with a private company the hotel works with, for 4 times the price of a regular taxi. I used taxis a few times after that (the vehicles with the yellow roof), and didn't have any problems. So, it's the hotel that overcharges its guests with claims that all taxis in town are a scam. And yes, there is no direct phone for the housekeeping department, or for the restaurant, all calls should go through the Front desk, so expect that your call may not be answered on the first, or second try. The breakfast, although seemed plentiful and nice, is of a very low quality. The eggs were semi- raw, the quiche- a few days old. And so were all the pastries. The fruit consisted of a few chunks of what seemed like an old watermelon, wrapped in a small bowl. And at the end of each meal I was given a bill check to sign, even though breakfast was included in my room rate. What this meant was to urge the guests to give tip to the restaurant staff. My plans were to return for a few more days after I travel around Chile, but I cancelled my reservation and booked a different hotel. On the plus side, my room was large, the A/C worked well, beautiful

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Top rated hotels in Santiago

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RQ Santa Magdalena
4.3/565 Reviews
The best choice with perfect services. RQ Santa Magdalena Hotel was new and very comfortable hotel with so nice interior and exterior. It's so best location near of Mall Costanera Center and CBD. Very beautiful views. Also the hotel rooms with the kitchen, Including all kitchen equipments and accessories. Hotel's front desk was very kindly and warmly. My flight was in the morning early after my staying at the hotel. Front desk (Her name was Catalina) delivered my breakfast to my room previous day. Also she gave me very nice room with excellent views. The window was looking to the Sky Costanera Center, I'm so thankful for the hotel's front desk Catalina and her colleague who was a guy. I want to say them thank you so much again. See you soon in beautiful Santiago de Chile again 🇨🇱💕👍👍
Abba Presidente Suites Santiago
4.2/562 Reviews
We arrived at the Abba Presidente on 7 January after cruising South America. Even though our travel agent had inadvertently scheduled us for January 7, 2025, Daniella welcomed us into the hotel, and gave us a room until we sorted the reservations out. The location is ideal just a few hundred metres down the avenue is a large mall. The Costanera Center. This enormous centre has every store. You can possibly imagine over multi levels in addition, a huge food court, which includes dine in restaurants, such as Chile, Tony, Roma, and many others. In the short walk from the hotel to the mall, you will encounter Street vendors with many local, artisan, crafts, clothes, etc. approximately 5 km from the hotel, and the uptown area will get you into the downtown anne Moore historic area where many tours are available to show you around and explain the history of this magnificent city. Taxis, Ubers are available, but we chose to walk and it was an easy walk, uncomfortable, and safe sidewalks to the city centre. In the morning, you can wake up from seven till 10 to very good buffet, breakfast with eggs, sausage, toast, fruit, yogurt, cereal, and more. I did find the coffee, a bit strong, but that’s my personal taste. The English spoken to me by the staff was excellent and for this I was very grateful as my Spanish is very bad. It didn’t take long to straighten out my reservation and the manager assured me that all was good. the room we had was more than adequate very spacious with a small sitting area a nice bathroom, a large and comfortable bed, good air conditioning and excellent Wi-Fi. I could not have asked for more .The front desk staff organized my taxi to the airport on my departure date without trouble I would definitely stay in this hotel again if and when I return to Chile.!!!
Hotel Los Espanoles Plus
4.4/56 Reviews
No comecinho agora de março/22 meu marido e eu nos hospedamos no hotel por três noites e foi tudo excelente! Nos deram um upgrade de quarto, que era enorme, super silencioso e com uma cama espetacular (quarto 413), muito confortável e grande (meu marido é comprido! rs). Desfrutamos bastante das áreas comuns, como piscina, jacuzzi (que tem uma vista linda da cidade) e sauna. Todos os funcionários muito gentis e prestativos! Inclusive um dos dias que estava muito calor e ficamos o dia todo andando pela cidade tivemos a grata surpresa de retornar para o quarto e o mesmo estar já ambientado com ar condicionado pelo time de camareiras. A localização é ótima! Fizemos tudo a pé e de metrô por lá devido a essa facilidade e por ser uma região que nos sentimos super seguros. Recomendo muito! Único ponto de alinhamento de expectativas é o café da manhã, é no estilo americano e não de buffet, então com opções mais restritas, mas mesmo assim tinha tudo o que julgamos ”essencial”, então de fato não é um ponto ruim, apenas de alinhamento de expectativas. Não afetou em nada nossa impressão da estadia no hotel e voltaríamos com certeza.
Mr. Hotels
4.2/564 Reviews
Simple buffet, the same for three days! Don't have expectations! I live in 409, two big beds. There is a large balcony on the top floor. The three floors are in the decoration, and the taste is great! At the time of check-in, the lady gave me a room in the decoration area. I went downstairs to change the room and gave it to a big room! I said she is coming! It’s not like it! Monsters are not so blind! I will understand it at a glance! Convenient transportation, many around eating, drinking, buying and buying. From the two stations of the ”International Trade Phase III Building”, there is a big Mall where everything is there! I am willing to recommend this hotel! Other rooms don't seem to be big for me.
Hotel Diego de Almagro Providencia
4.1/558 Reviews
The hotel is very comfortable, clean and excellent seating. Breakfast with many alternatives, lunch letter and dinner. Excellent location close to Shopping Costanera and restaurants.
Novotel Santiago Providencia
4.3/5113 Reviews
We have stayed here for 3 nights with my friend in January. It was a nice and lovely modern hotel. We had a twin room which was good enough for what we needed. The bathroom was big and clean with toiletries. We used room service ordering the continental breakfast the 2nd day and it was really lovely food. We just loved Madrid City and had the best weekend without spending a fortune. We definitely recommend Novotel Hotel.

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Santiago Travel Guide

There are many discounted hotels on Trip.com. New and popular hotels in Santiago recommended by Trip.com. You can stay 3-5 days at hotels in Santiago without running out of things to do. Located in Chile, Santiago is a well-known and vibrant city.

For those traveling for business and tourism, Arturo Merino Benitez Airport is the preferred choice when visiting Santiago. If you don't want to take a flight, coming to Santiago by train is a good choice as well.

There are 906 hotels in Santiago on Trip.com, including luxury, boutique, and budget hotels. Santiago has many well-known chain hotels which are suitable for both business trips and vacations. Those who favor Novotel can choose a hotel under its name. In Santiago, chain hotels such as Novotel are one of the top choices among travelers. Hotel Kennedy is one of the most popular hotels in Santiago. Santiago Marriott Hotel is also one of the most frequently chosen hotels.

In the city center of Santiago, you'll have easy access to Club Hipico de Santiago, Parque Fluvial Padre Renato Poblete, Chile Tour Fun. For short trips in Santiago, Valparaíso, Cajon del Maipo, Vinademar are all good options. The most popular attractions for tourists in Santiago are Plaza de Armas.

Average Temperature

• January to March: 23.99°C during the day, 15.18°C at night

• April to June: 15.21°C during the day, 8.42°C at night

• July to September: 13.15°C during the day, 6.85°C at night

• October to December: 21.11°C during the day, 13.06°C at night

Average seasonal Rainfall

• Spring: 1.8 cm

• Summer: 42.3 cm

• Autumn: 43.3 cm

• Winter: 6.57 cm

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