To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.8
Amenities7.6
Service7.7
Cleanliness7.6
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All reviews(78)
Positive reviews(40)
Reviews with photos/video(3)
Negative reviews(11)
Guest User
Twin Room
Stayed in May 2025
Solo traveller
3 review
10/10
Outstanding
Posted on Jun 7, 2025
Perfect location 👌
DariaUsername
Queen Room
Stayed in Mar 2025
Solo traveller
12 review
10/10
Outstanding
Posted on May 11, 2025
Great location. Rooms have plenty of space and everything you need. Just 5 min walking you have a square, different shops and walking distance to the cultural center. The metro station is located nearby
Guest User
Queen Room
Stayed in Feb 2024
Couple
3 review
7.5/10
Posted on Mar 26, 2024
The room was reasonable, and the breakfast didn’t have much variety but the location was great for someone that likes to walk around to visit!
Guest User
Queen Room
Stayed in Jan 2024
Couple
3 review
7.5/10
Posted on Feb 7, 2024
the location is convenient for walking around the city. But there are many homeless on street. The front desk is really helpful and Facilities are old.
Guest User
Queen Room
Stayed in Oct 2024
Solo traveller
24 review
10/10
Outstanding
Posted on Nov 13, 2024
It is located in a quiet area in the city center, with very convenient transportation. Take the airport bus from the airport to the city terminal. Opposite the airport transportation bus terminal is the subway station. Take three subway stations to the hotel, and walk about ten minutes from the subway station.
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Guest User
Twin Room
Stayed in Nov 2023
Solo traveller
16 review
10/10
Outstanding
Posted on Dec 10, 2023
I liked that the breakfast bread was warm and there was a wide variety of juices. They also made the bed every day.
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Guest User
Twin Room
Stayed in Feb 2024
Travelling with friends
52 review
7.0/10
Posted on Mar 28, 2024
The cleanliness of the room is generally average, the facilities are also damaged, and there is no air conditioning. The advantages are that the front desk staff are friendly and the location is good, but the rest is lackluster.
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Guest User
Superior Double Room
Stayed in Oct 2023
Business traveller
6 review
8.0/10
Very Good
Posted on Dec 26, 2023
Please note lightning protection room 410, which contains a huge air conditioner outdoor unit, making it almost impossible to sleep well at night. But the attitude of the housekeeping staff is pretty good and the cleaning is also very responsible.
Please note that the location of this hotel is not a very safe area. This is my first time coming to Chile. Almost all partners reminded me that the area near Plaza de Armas is not very safe and I need to pay attention to my mobile phone.
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Guest User
Queen Room
Stayed in Mar 2025
Solo traveller
6 review
8.5/10
Very Good
Posted on Apr 24, 2025
Местоположение отличное, центр. Завтрак не супер. Чистота удовлетворительная.
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Discover04073465617
Stayed in Nov 2023
Couple
4.0/10
Posted on Dec 19, 2023
Dumpy, old hotel but has an excellent location, fairly inexpensive. Limited breakfast entrees. Reminded me of a hotel in the Cass Corridor of Detriot that smelled of "old". Staff were very nice and extremely helpful despite not much English spoken.
Guest User
Stayed in Jan 2023
Couple
10/10
Outstanding
Posted on Feb 9, 2023
Hotel great, staff friendly. Never stayed here before but would return. The location is great, so much to do, beach is lovely. The Pirate show is just OUTSTANDING! The highlight of the holiday by far. We loved the restaurants on the sea front. Especially the olive tree. Easy to travel won’t TUI. Lilly and Diana were lovely reps full of great advice.
Guest User
Stayed in Aug 2024
Other
8.0/10
Very Good
Posted on Sep 5, 2024
Hotel with easy access to the best tourist attractions in the city of Santiago. When we don't walk, it's an easy location for Uber and an affordable price, as it's located in the city center. Heater in the room. Very good Wi-Fi. Simple breakfast, but table set with juices, hot drinks, bread, muffins, yogurt, cereal, eggs and jam. We liked it a lot. Breakfast available for tours leaving early in the morning. Well heated water. The only thing we missed was a minibar, to improve the comfort of our stay. We loved the experience at the hotel. Congratulations on the work!
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Guest User
Stayed in Mar 2024
Other
2.0/10
Posted on Apr 13, 2024
INEXISTENT STAY AWAY FROM THIS HOTEL INTRANSIGENCE AND GREED ARE WHAT THE HOTEL WORSHIPS IT DOES NOT CONSIDER THE OPINIONS OF DEMANDS OR VIEWS OF THOSE WHO TRY TO STAY THERE. THE INTEREST IS TO INVOICE EVEN IF IT COVERS A DAILY DAY FOR THOSE WHO HAVE NEVER BEEN THERE
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Guest User
Stayed in Feb 2024
Other
10/10
Outstanding
Posted on Mar 28, 2024
I thought the price of the hotel was very good and I knew the location because it was my fifth time in Santiago. The hotel was a pleasant surprise because in addition to being well located, the staff are very helpful, attentive and friendly. The room is old but clean, the air conditioning and shower work very well. Breakfast is simple, but with everything we need, and the bread is always warm. I really liked it, I recommend it and would stay again. Thank you for the welcome!
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Guest User
Stayed in Jan 2024
Other
8.0/10
Very Good
Posted on Feb 18, 2024
An excellent location, and excellent service. I loved the hotel set in every way, it is a very acceptable hotel at a super price, it also offers breakfast included in the price, it is an American buffet breakfast with warm and super delicious bread, cheese, coffee, cold cuts, eggs, really enjoy it. The attention at the reception is great, my full appreciation and gratitude, they offer you a breakfast box for those days when you leave on tour very early. The location is excellent, on the Huerfanos walkway, close to everything and in the middle of the movement of the city center. It is not an elegant hotel, but it has everything in a very acceptable way to have a great time. I loved. Highly recommended.