Floor 1, Building 16, Wanda Soho, East of Guangchang West Road, Pengjiang District, Jiangmen, Guangdong, ChinaView Hotel Details
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Guest Reviews of Vienna Hotel (Jiangmen Wanda Plaza Store)
9.4/10
Outstanding
745 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.3
Service9.3
Cleanliness9.4
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All reviews(745)
Positive reviews(724)
Reviews with photos/video(97)
Near shopping area(82)
Convenient for shopping(71)
Friendly front desk staff(58)
Easy to get around(46)
Convenient parking(43)
Delicious breakfast(34)
Perfect for business trips(27)
Stayed multiple times(4)
Negative reviews(21)
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2024
Family
1 review
10.0/10
Outstanding
Posted on May 14, 2024
The staff were very friendly and helpful. They allowed me to have late check out which I appreciated a lot. My grandpa loved the red tea provided for breakfast very much. One thing to improve would be having anti-slippery mat in the bathroom. All in all, my family had a great trip in this restaurant.
Response from Property: Hello! Thank you for taking the time out of your busy schedule to leave your review here. I am very happy to learn from your review that you have left such a good impression. The hotel is located in a busy section of Jiangmen City, near Wanda Plaza and Huiyue Darongcheng, two major business districts, with everything you need for eating, drinking and entertainment, just a 5-minute walk away. In addition, the hotel is only 500 meters away from the Baiyun Airport Terminal and only a 20-minute drive from Jiangmen High-speed Railway Station. The transportation is convenient~ Living comfortably is the expectation of every traveler and the ultimate goal of our hotel. We will continue to work hard to provide you with more professional services and detailed experience. We look forward to your choosing Vienna Hotel (Jiangmen Wanda Plaza) again. I wish you physical and mental health and a happy life~
Kim Long
Superior Queen Room
Stayed in Feb 2024
Business travellers
18 review
10.0/10
Outstanding
Posted on May 9, 2024
Clean room,location is great.
Response from Property: 您好!感謝您百忙之中抽空在此留下您的評價,非常高興從您的評價內容中得知給您留下如此美好的印象。酒店位於江門市區繁華路段,附近有萬達廣場和滙悦大融城兩大商圈,吃喝玩樂一應俱全,步行5分鐘即達。另外酒店距離白雲機場候機樓僅500米,距離江門高鐵站僅20分鐘車程,交通便利~住得舒心是每個旅者的期望,也是我們酒店的終極目標。我們會不斷努力,給您更專業的服務和細節體驗,期待您再次選入入住維也納酒店(江門萬達廣場店),祝您身心健康,生活愉快美滿~
Anonymous User
Deluxe Queen Room
Stayed in Apr 2023
Business travellers
13 review
8.0/10
Very Good
Posted on May 28, 2023
Convenient location and clean.
Response from Property: 尊敬的賓客,您好!感謝您下榻江門萬達廣場店,非常感謝您百忙之中抽時間對酒店進行誠摯點評,深切感受到您對酒店的喜愛,應該是您不小心點評了4星,您對咱們酒店滿意的話應該是5星評價哦!您對酒店的衞生滿意是酒店全體員工工作的動力, 讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置,並配有免費高速 WIFI,是您外出下榻的最佳選擇。為您服務是我們的榮幸, 酒店全體員工期待您的下次光臨!
Grech Amir
Superior Queen Room
Stayed in Jul 2023
Business travellers
26 review
10.0/10
Outstanding
Posted on Aug 26, 2023
perfect
Response from Property: 尊敬的賓客,感謝您百忙之中抽時間對酒店誠摯點評。酒店地理位置優越,處於蓬江區萬達廣場2號門旁,吃喝玩樂一應俱全!入住期間停車提供免費服務,衹要到前台登記車牌即可放行。我們會再接再厲不辜負您的好評。酒店距離白雲機場候機樓僅500米,距離江門高鐵站僅20分鐘車程,交通便利~住得舒心是每個旅者的期望,也是我們酒店的終極目標。我們會不斷努力,給您更專業的服務和細節體驗,期待您再次選入入住維也納酒店(江門萬達廣場店),祝旅途愉快!
Wugeliqinike
Deluxe Room (2 Beds)
Stayed in Apr 2024
Family
15 review
8.0/10
Very Good
Posted on May 6, 2024
When I came to Jiangmen, I chose the Wanda Plaza Vienna Hotel, which is right next to Wanda, and it is very convenient to eat and drink. It is Guangdong in the rainy season, and the room smells a bit bad, but the front desk service attitude is very good and it is solved immediately. The sanitary environment is in line with the room price.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to comment on the hotel in your busy schedule. We are sorry that your stay at the hotel did not meet your expectations. We will listen to suggestions and strive to improve the quality of service. We hope that every customer can have a good experience. If you encounter any problems during your stay, you can call the main desk and the hotel will do its best to help you solve the problem. Thank you again for your valuable suggestions. We hope to get in touch with you for more details. The hotel is next to Gate 2 of Wanda Plaza in Pengjiang District. It has everything you need for eating, drinking and having fun. Parking is free during your stay. Just register your license plate at the front desk. At the same time, we recommend that you pay attention to the "Jinjiang Hotel" public account, and you can get a free registration blue card. Joining Jinjiang members will get a more favorable price, and you can enjoy benefits such as breakfast, late check-out, points, etc. I look forward to visiting you again and wish you a happy life!
Guest User
Business 2-bed Room
Stayed in Mar 2024
Business travellers
4 review
10.0/10
Outstanding
Posted on Apr 24, 2024
The room is very clean, sanitary and comfortable! The front desk guy has a good smile👍
Original TextTranslated by Google
Response from Property: Hello! Thank you for taking the time out of your busy schedule to leave your review here. I am very happy to learn from your review that you have left such a good impression. The hotel is located in a busy section of Jiangmen City, near Wanda Plaza and Huiyue Darongcheng, two major business districts, with everything you need for eating, drinking and entertainment, just a 5-minute walk away. In addition, the hotel is only 500 meters away from the Baiyun Airport Terminal and only a 20-minute drive from Jiangmen High-speed Railway Station. The transportation is convenient~ Living comfortably is the expectation of every traveler and the ultimate goal of our hotel. We will continue to work hard to provide you with more professional services and detailed experience. We look forward to your choosing Vienna Hotel (Jiangmen Wanda Plaza) again. I wish you physical and mental health and a happy life~
Anonymous User
Superior Queen Room
Stayed in Feb 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Mar 30, 2024
The service provided by the front desk manager Ye is super good. It's really great. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise. It is our honor to be able to satisfy you in terms of service. I believe that every city will always have a reason to miss it. Every season has its unforgettable scenery. Every hotel has its sweet and warm memories. I hope that Vienna Hotel will be the warmest and most unique one in your memory! At the same time, we have launched private customized theme rooms with a warm and romantic atmosphere and beautiful prices. For more details, please call the front desk for consultation. Come back to Vienna Hotel often. Wish you: well!
Guest User
Suite With City View
Stayed in Dec 2023
Solo travellers
72 review
10.0/10
Outstanding
Posted on Feb 3, 2024
I stayed here after drinking at Haidilao in the middle of the night. The suite is large and quiet. The front desk lady will not let you get up too early. Very good. Vienna's service is a thumbs up. I was very busy before and didn't have time to write a review. I forgot to take pictures of the hotel. I'll post two pictures of Haidilao.
Original TextTranslated by Google
Response from Property: Hello! Thank you for taking the time out of your busy schedule to leave your review here. I am very happy to learn from your review that you have left such a good impression. The hotel is located in a busy section of Jiangmen City, near Wanda Plaza and Huiyue Darongcheng, two major business districts, with everything you need for eating, drinking and entertainment, just a 5-minute walk away. In addition, the hotel is only 500 meters away from the Baiyun Airport Terminal and only a 20-minute drive from Jiangmen High-speed Railway Station. The transportation is convenient~ Living comfortably is the expectation of every traveler and the ultimate goal of our hotel. We will continue to work hard to provide you with more professional services and detailed experience. We look forward to your choosing Vienna Hotel (Jiangmen Wanda Plaza) again. I wish you physical and mental health and a happy life~
Anonymous User
Superior Queen Room
Stayed in Nov 2023
Business travellers
5 review
10.0/10
Outstanding
Posted on Jan 2, 2024
The breakfast is very good, with a wide variety of options and good taste. The room is large and clean. Very good and great
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel is the driving force of the work of all the hotel staff. Making every guest feel at home is our ultimate goal of service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for you to stay away from home. It is our honor to serve you. All the hotel staff look forward to your next visit!
Anonymous User
Superior Queen Room
Stayed in Nov 2023
Business travellers
14 review
10.0/10
Outstanding
Posted on Dec 26, 2023
The front desk service is very good and proactive. The room is large and clean, and the breakfast is delicious. Satisfied
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel's service, hygiene, and breakfast is the driving force for all hotel staff to work. Making every guest feel at home is our ultimate goal of service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making it the best choice for you to stay away from home. It is our honor to serve you, and all hotel staff look forward to your next visit!
Guest User
Superior Queen Room
Stayed in Apr 2024
Business travellers
11 review
4.5/10
Posted on May 24, 2024
The smell of smoke in the hotel is very strong, whether in the room or in the corridor. The smell of smoke is so strong that it makes you dizzy for a long time. The breakfast has very few types and tastes average. I accidentally brought a coaster when I checked out and was asked to pay 10 yuan as compensation. I was really convinced. I will never live in Vienna again!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for taking time out of your busy schedule to review the hotel. I'm sorry that your stay at the hotel did not meet your expectations. We will listen to suggestions and strive to improve service quality, hoping that every customer will have a good experience. If you encounter any problems during your stay, please call the front desk and the hotel will do its best to assist you in solving the problem. Thank you again for your valuable suggestions and we hope to get in touch with you for more details. The hotel is located next to Gate 2 of Wanda Plaza in Pengjiang District. It has everything you need to eat, drink and have fun. Parking is free during your stay. You just need to register your license plate at the front desk. At the same time, we recommend that you follow the "Jinjiang Hotel" public account and you can get a registered blue card for free. The price is more favorable when you join Jinjiang as a member, and you can enjoy benefits such as breakfast, late check-out, points, etc. We look forward to visiting you again and wish you a happy life!
Anonymous User
Superior Queen Room
Stayed in Oct 2023
Family
19 review
8.0/10
Very Good
Posted on Nov 26, 2023
The lady at the front desk was friendly and polite. Because she recognized that we had stayed multiple times, she would take the initiative to give us a breakfast discount and help us find the route to where we wanted to go. The room was clean, there was no cigarette smell, and the bed was very comfortable. Late night takeaway is also very convenient.
Original TextTranslated by Google
Response from Property: Hello! Thank you for taking the time out of your busy schedule to leave your review here. I am very happy to learn from your review that you have left such a good impression. The hotel is located in a busy section of Jiangmen City, near Wanda Plaza and Huiyue Darongcheng, two major business districts, with everything you need for eating, drinking and entertainment, just a 5-minute walk away. In addition, the hotel is only 500 meters away from the Baiyun Airport Terminal and only a 20-minute drive from Jiangmen High-speed Railway Station. The transportation is convenient~ Living comfortably is the expectation of every traveler and the ultimate goal of our hotel. We will continue to work hard to provide you with more professional services and detailed experience. We look forward to your choosing Vienna Hotel (Jiangmen Wanda Plaza) again. I wish you physical and mental health and a happy life~
Guest User
Superior Queen Room
Stayed in Oct 2023
Booked for others
6 review
10.0/10
Outstanding
Posted on Nov 10, 2023
The front desk was very professional, check-in was very fast, the room was very large, and the sanitation was also clean. Overall, it was a very satisfactory stay.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing us and supporting the hotel. Your satisfaction with the hotel's breakfast, hygiene and service is the driving force of the hotel's staff. Making every guest feel at home is our ultimate goal. The hotel's rooms are warmly decorated and equipped with free high-speed WIFI, making it the best choice for you to stay away from home. It is our honor to serve you, and all the hotel staff look forward to your next visit!
Guest User
Superior Queen Room
Stayed in Oct 2023
Travel with friends
9 review
10.0/10
Outstanding
Posted on Nov 10, 2023
The hotel service is very good and there are many varieties of breakfast. It is highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing us and supporting the hotel. Your satisfaction with the hotel's breakfast, hygiene and service is the driving force of the hotel's staff. Making every guest feel at home is our ultimate goal. The hotel's rooms are warmly decorated and equipped with free high-speed WIFI, making it the best choice for you to stay away from home. It is our honor to serve you, and all the hotel staff look forward to your next visit!
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2023
Booked for others
1 review
3.5/10
Posted on Oct 23, 2023
The twin room I booked was sold out when I got there, and then they said the view room was more expensive. Is this the view? The attitude was terrible. There was no solution when I asked for it. This is the first time I give a bad review!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to comment on the hotel in your busy schedule. We are sorry that the breakfast at the hotel did not meet your expectations. The problems during your stay have been fed back to the relevant departments. We will listen to the suggestions, strive to improve the service quality, and upgrade the hotel breakfast standards. Every customer hopes to have a good experience. If you encounter any problems during your stay, you can call the main station and the hotel will do its best to help you solve the problem. Thank you again for your valuable suggestions, and we hope to get in touch with you for more details. The hotel is next to Gate 2 of Wanda Plaza in Pengjiang District. It has everything you need for eating, drinking and having fun, and parking is free during your stay. Just go to the front desk to register the license plate. At the same time, we recommend that you pay attention to the "Jinjiang Hotel" public account, and you can get a free registration blue card. Joining Jinjiang members has a more favorable price, and you can enjoy benefits such as breakfast, late check-out, and points. I look forward to visiting again and wish you a happy life!