Guest Rooms, 8th to 11th Floors, Lobby, 1st Floor, Building 16, Wanda SOHO, 100 meters east of Guangchang West Road, Pengjiang District, Jiangmen, Guangdong, ChinaView hotel details
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Guest Reviews of Vienna Hotel (Jiangmen Wanda Plaza Store)
9.1/10
Good
852 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.1
Service9.1
Cleanliness9.1
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All reviews(852)
Positive reviews(830)
Reviews with photos/video(75)
Friendly front desk staff(65)
Convenient for shopping(48)
Easy to get around(45)
Delicious breakfast(42)
Large rooms(41)
Convenient parking(39)
Perfect for business trips(23)
Located in the city centre(10)
Negative reviews(22)
Guest User
Superior 2-Bed Room
Stayed in May 2026
Family
3 reviews
8.5/10
Very good
Posted on Jun 14, 2026
The customer service staff were really great; very friendly and quick to resolve any issues. The hotel is conveniently located right next to Wanda Plaza, so there are plenty of food and drink options nearby. It's also super easy to get to Guangzhou Baiyun Airport or Hong Kong; you can book tickets right across the street at Dafang Travel, and the waiting area is there too. Very convenient!
The only downside is that the hotel facilities are really old.
Original textTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Deluxe 2-Bed Room
Stayed in Dec 2025
Business traveller
85 reviews
10/10
Outstanding
Posted on Jan 15, 2026
Very convenient, and the conditions are great.
Original textTranslated by Google
Response from Property: 您的滿意是我們不懈的追求,我們將再接再厲,為您提供更優質的服務,祝您生活愉快!期待您的再次光臨!
Guest User
Superior 2-Bed Room
Stayed in Mar 2026
Couple
2 reviews
10/10
Outstanding
Posted on Apr 23, 2026
I really like the location. The room is very large and clean.The bathroom is spacious.The service is excellent.
Response from Property: 您的滿意是我們不懈的追求,我們將再接再厲,為您提供更優質的服務,祝您生活愉快!期待您的再次光臨!
APILUCK
Standard Queen Room
Stayed in Oct 2025
Business traveller
9 reviews
10/10
Outstanding
Posted on Nov 6, 2025
Good Hotel with great location and best service. Happy to stay at this hotel :)
Response from Property: 很高興您選擇入住我們維也納酒店!家,是温馨的小窩,是温暖身心的一隅。有愛才是家,酒店一直希望會用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家!
AmarHIR
Standard Queen Room
Stayed in Jun 2025
Business traveller
28 reviews
8.5/10
Very good
Posted on Jul 10, 2025
Good average for the price. Breakfast is simple. Sometimes crowded
Response from Property: 感謝您給予我們中肯的評價,您的滿意是我們的不懈追求,我們會再接再厲,保證我們的服務品質,期待您的再次光臨!祝您生活愉快!
Marciochina
Superior Queen Room
Stayed in Jun 2026
Business traveller
38 reviews
8.5/10
Very good
Posted on Jul 14, 2026
overall good
Response from Property: 感謝您給予我們中肯的評價,您的滿意是我們的不懈追求,我們會再接再厲,保證我們的服務品質,期待您的再次光臨!祝您生活愉快!
Response from Property: 感謝您選擇小維並且在百忙之中抽空為我們做出用心點評,您的讚許是我們前行的最大動力!小維非常期待您的再次光臨!
Guest User
Standard Queen Room
Stayed in Sep 2025
Solo traveller
17 reviews
8.0/10
Very good
Posted on Dec 20, 2025
Good on pricing
Response from Property: Thank you for your constructive feedback. Your satisfaction is our unwavering pursuit. We will continue to strive for excellence and ensure the quality of our services. We look forward to your next visit! Wishing you a pleasant life!
Guest User
Superior 2-Bed Room
Stayed in Apr 2024
Family
1 reviews
10/10
Outstanding
Posted on May 14, 2024
The staff were very friendly and helpful. They allowed me to have late check out which I appreciated a lot. My grandpa loved the red tea provided for breakfast very much. One thing to improve would be having anti-slippery mat in the bathroom. All in all, my family had a great trip in this restaurant.
Response from Property: Hello! Thank you for taking the time out of your busy schedule to leave your review here. I am very happy to learn from your review that you have left such a good impression. The hotel is located in a busy section of Jiangmen City, near Wanda Plaza and Huiyue Darongcheng, two major business districts, with everything you need for eating, drinking and entertainment, just a 5-minute walk away. In addition, the hotel is only 500 meters away from the Baiyun Airport Terminal and only a 20-minute drive from Jiangmen High-speed Railway Station. The transportation is convenient~ Living comfortably is the expectation of every traveler and the ultimate goal of our hotel. We will continue to work hard to provide you with more professional services and detailed experience. We look forward to your choosing Vienna Hotel (Jiangmen Wanda Plaza) again. I wish you physical and mental health and a happy life~
Guest User
Standard Queen Room
Stayed in Feb 2024
Business traveller
28 reviews
10/10
Outstanding
Posted on May 9, 2024
Clean room,location is great.
Response from Property: 您好!感謝您百忙之中抽空在此留下您的評價,非常高興從您的評價內容中得知給您留下如此美好的印象。酒店位於江門市區繁華路段,附近有萬達廣場和滙悦大融城兩大商圈,吃喝玩樂一應俱全,步行5分鐘即達。另外酒店距離白雲機場候機樓僅500米,距離江門高鐵站僅20分鐘車程,交通便利~住得舒心是每個旅者的期望,也是我們酒店的終極目標。我們會不斷努力,給您更專業的服務和細節體驗,期待您再次選入入住維也納酒店(江門萬達廣場店),祝您身心健康,生活愉快美滿~
Grech Amir
Standard Queen Room
Stayed in Jul 2023
Business traveller
35 reviews
10/10
Outstanding
Posted on Aug 26, 2023
perfect
Response from Property: 尊敬的賓客,感謝您百忙之中抽時間對酒店誠摯點評。酒店地理位置優越,處於蓬江區萬達廣場2號門旁,吃喝玩樂一應俱全!入住期間停車提供免費服務,衹要到前台登記車牌即可放行。我們會再接再厲不辜負您的好評。酒店距離白雲機場候機樓僅500米,距離江門高鐵站僅20分鐘車程,交通便利~住得舒心是每個旅者的期望,也是我們酒店的終極目標。我們會不斷努力,給您更專業的服務和細節體驗,期待您再次選入入住維也納酒店(江門萬達廣場店),祝旅途愉快!
Guest User
Superior Queen Room
Stayed in Jun 2025
Family
10 reviews
9.0/10
Great
Posted on Jul 20, 2025
My room was next to the linen room. I don't know if it hadn't been used in a while, but it had a slightly stuffy smell when I first moved in. Turning the air conditioner down a bit cleared it up. The room was large, with a king-size bed. The furniture was a bit old, and the door to the room, bathroom, and cabinets all felt worn. You had to force the door open and close. The bathroom was also quite large, but the faucet was so strong that it splashed outside the sink. The breakfast was quite rich, and the service was good. There was a laundry room with a washing machine and dryer.
Original textTranslated by Google
Response from Property: Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services. I wish you a happy life! We look forward to seeing you again!
Nanlaibeiwangdeduxingzhe
Standard Queen Room
Stayed in Aug 2025
Business traveller
27 reviews
7.5/10
Posted on Sep 22, 2025
The location is good, right in Wanda, convenient for dining. Jiangmen Airport Terminal is just across the street, and you can take a bus directly to Baiyun Airport.
Original textTranslated by Google
Response from Property: Thank you for your fair evaluation. Your satisfaction is our unremitting pursuit. We will continue to work hard to ensure the quality of our service and look forward to your visit again! I wish you a happy life!
TamTam8号
Superior Queen Room
Stayed in Jul 2025
Business traveller
101 reviews
8.5/10
Very good
Posted on Aug 23, 2025
This was my first time staying at this hotel. At first, I mistakenly thought I could enter the hotel from inside the Wanda building. Only the parking lot is shared with the Wanda building. Of course, it's very convenient for shopping and dining. Personally, I didn't experience any inconveniences and would definitely stay again if I have the opportunity.
Original textTranslated by Google
Response from Property: Thank you for your fair evaluation. Your satisfaction is our unremitting pursuit. We will continue to work hard to ensure the quality of our service and look forward to your visit again! I wish you a happy life!
876543211314
Standard Queen Room
Stayed in May 2025
Business traveller
283 reviews
8.0/10
Very good
Posted on Jun 4, 2025
The decoration is a bit old and the room is not big
Original textTranslated by Google
Response from Property: Dear guest, thank you for taking the time to review our hotel. We apologize that your stay did not meet your expectations. We insist on changing, cleaning, and disinfecting the rooms after each guest. We take your feedback very seriously and have reported it to the relevant department. We will continue to work hard to improve our service quality and ensure every guest has a great experience. If you encounter any issues during your stay, please contact the front desk using the phone in your room. We will do our best to assist you. Thank you again for your valuable suggestions. We hope to contact you for more details. We look forward to hearing from you and wish you a pleasant stay!