Palace Resort Yalong Bay, Sanya, is located at the Yalong Bay National Resort District Centre, and facing the blue beach, next to La Floret, Art Sanya and the largest cinema in Yalong Bay. The resort is just a stone’s throw from Yalong Bay Love Cube Costal and Yatai Commercial Centre. Designed by Gensler, the top international design company, Palace Resort Yalong Bay, Sanya, blends naturally with its surroundings. 479 guest rooms / suites in total were equipped with the most advanced smart remote control terminal. The 3,000 square metre swimming pool and 650㎡Kid’s Club will bring children on an amazing adventure.
EEllie Kh2025.03.14
Highly recommend this hotel! The location is amazing - a short 5-minute walk to the beach, surrounded by great food options, and a Starbucks conveniently located across the street. The staff were all very friendly and helpful. Our room was lovely, with a bathtub and a quiet, cozy atmosphere. The pool was a great bonus! A special shout-out to Amy, our wonderful cleaning lady. She did an amazing job keeping our room spotless and was always so friendly and professional. Thank you!
The hotel is located next to the Yalong Bay Central Square in the Yalong Bay National Tourism Resort and close to the Love Cube Marina Park.The hotel provides 1 million families with children's options, and has more than 400 children's services. About 600 children live here every day, and the happy laughter of children is everywhere.The hotel rooms are exquisitely designed with a tropical casual style. For guests with children, the children's bathrobes and children's slippers in the room are very considerate. The room provides free strollers and cribs (the number is limited and requires reservation in advance), children's slippers, children's bathrobes, and children's toothbrushes. The rich daily activities of the children's club make every child reluctant to leave.The hotel has 6 distinctive water areas, including a water park, children's swimming pool, circulating river, tree-lined swimming pool and constant temperature swimming pool to meet your various preferences. There is a children's swimming pool and a circulating river under the shade of the big-leaf Terminalia tree. You don't have to worry about the scorching sun. You can play here all day long.What is widely loved by children is the cute pet paradise. In a lush green area, green peacocks and ostriches are strolling leisurely, ducks are bathing and playing, ponies, and guinea pigs, all in nature.In the outdoor children's playground area, children's castles, children's zip lines, children's rope towers, children's swings, children's rocking chairs, elephant rocking chairs, dinosaur rocking chairs, and wooden horse seesaws will make the children happy. Take a thrilling jungle adventure through the jungle, which is very popular among children.In the outdoor experience area of the hotel, the hotel prepares various experiences for babies, such as children's trains, cute animal lanterns, milk-feeding fish, log climbing frames, zip lines, etc. Babies can enjoy the amusement facilities in the park and enjoy the full day.
JJulia2024.07.30
We choose this hotel for 3 years already.
Advantages:
Amazing sea views, beautiful area, delicious breakfast, very pleasant beach area with a lot of shade. Room key card as a waterproof bracelet is a big plus, worry free. Abundance of activities for kids. Fire show was amazing, my son went three times.
The photoshooting is included in your stay! You can get 5 pictures for free or pay 599 to get all the pictures (over 100), the shooting process was quick and fun, the pictures are very beautiful!
Points to improve:
Hotel has many pools but only 2 towel stands, it takes you much time to find the towels and walk to them. More towel stands would be great.
Many of the activities are parent-child ones. As a parent I prefer to have some rest time and watch my child play rather than play with him. If the hotel could make a division for different age groups, toddlers could have their easy games with parents, while kids over 5 years old could play alone and have more challenging games.
The foam party needs a separate registration and payment. That’s a bit troublesome. Other hotels have it daily for free.
The zoo gives you a very depressive feeling - for example, the 5 little deer are kept in a tiny dirty smelly place, they look so sad, your heart is breaking… please close this “attraction”, many animals are suffering there.
The Sanya Yalong bay ALINDA hotel provides a great place for travelers to relax after a busy day. The Sanya Yalong bay ALINDA hotel is an ideal choice for travelers who want to take in the sights and sounds of Sanya. Traveling to the hotel is easy with Yalong Bay Railway Station located approximately 9km away and Sanya Phoenix International Airport roughly 31km away. Seeing Sanya's sights from this hotel is easy with Yalong Bay Shell Museum, Yalong Bay Berman Berman Sheye Wanghong Camping Tent Base and Sanya Kuqi Yacht and Fishing Club all close by. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. Guests of this Sanya hotel can make use of the parking facilities. According to our guests, this hotel provides a very high level of service. This hotel is particularly popular with those traveling with families.
NNadiaWang2024.10.17
Great hotel! We stayed here for 6days it was a blessing. They change towels every day, clean the room and restock amenities.We asked them several times to take us to the beach in a different time from usual schedule and they took us there with pleasure. You can do your laundry for free, swim at pool till late hours. When you check in they give you coupons for discounts at hotel’s cafe. They even offered a taxi pick up from the airport for free. Lovely staff that tries to speak English and be helpful. The breakfast has a sandwich with fries and unlimited coffee. The hotel itself is stylish and trendy. If I ever come to Sanya I’ll prefer staying here. The distance from food/beach is about 5 min walking. Wi-Fi works perfectly!
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The Yalong Bay Mangrove Tree Resort (Sanya Yalongwan Hongshulin Dujia Jiudian), located in Sanya's Yalong Bay in Hainan province, is one the only luxury resorts in China to be designed in true Balinese style. The hotel offers various well-appointed rooms, 70% of which command spectacular views of Yalong Bay, while the remaining rooms overlook landscaped gardens, or the lake and laguna. The Yalong Bay Mangrove Tree's master chefs prepare delicious cuisines in a number of restaurants and bars on-site, so that wonderful around-the-world flavors enhance a visually beautiful location. The hotel's pillar-less grand ballroom accommodates up to 1200, making it a great venue for any kind of large-scale event. The hotel's 260 m (284 yds) of beautifully-landscaped beach is an integral part of the hotel's design and environment. Cooling ocean winds can provide comfort almost anywhere in the hotel.
EEVGENII2024.05.11
Nestled along the picturesque coastline of Sanya, this hotel offered a truly remarkable experience. From the moment we stepped through the doors, we were enveloped in an atmosphere of tranquility and luxury. The staff's warm hospitality and attention to detail were immediately apparent, making us feel like valued guests. The rooms were impeccably designed, blending modern amenities with traditional Chinese elements, creating a harmonious and inviting ambiance. The cleanliness was exemplary, with every corner meticulously maintained. Overall, our stay at this Sanya hotel was an unforgettable experience, leaving us with cherished memories and a desire to return.
The MGM Grand Sanya provides a great place for travelers to relax after a busy day. The MGM Grand Sanya is an ideal choice for travelers who want to take in the sights and sounds of Sanya. Boasting a convenient location, the hotel is just 11km from Yalong Bay Railway Station and 33km from Sanya Phoenix International Airport. Seeing Sanya's sights from this hotel is easy with Yalong Bay, Yalong Bay Shell Museum and Sanya Kuqi Yacht and Fishing Club all close by. When guests have some time on their hands they can make use of the onsite facilities. This Sanya hotel provides parking on site. Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. This hotel is a popular accommodation for guests traveling with families.
JJoyce Muthithi2024.12.23
Amazing Family Stay at MGM Hotel!
We recently stayed as a family in one of the villas at the MGM Hotel, and it was truly an exceptional experience! From the moment we arrived, the staff made us feel so warm and welcome. Every detail was taken care of, and the service was top-notch.
The housekeepers were meticulous, ensuring our villa was always spotless and comfortable. A special mention to the staff at Neera restaurant—Lukas, Mark, and the lovely female restaurant manager went above and beyond to make sure we were well-fed and that our kids had the best time. Their attention and genuine care made every meal memorable.
The buggy rides were a highlight, thanks to Aiger, who made them so fun and engaging for the whole family! And we can’t thank Miko enough— she owas always ready to help with anything we needed, making our stay seamless and stress-free.
This was a perfect family getaway, and we can’t wait to return. If you’re looking for warm hospitality, impeccable service, and a great family-friendly environment, MGM Hotel is definitely the place to be. Highly recommend!
Holiday Inn & Suites Sanya Yalong Bay is nestled within the Yalong Bay National Tourism Resort, surrounded by lush green mountains, overlooking a serene lake, and facing the vast sea. It offers breathtaking panoramic views of Yalong Bay, with endless beaches just a short walk away. Each suite features an open-plan living area and a spacious outdoor balcony, providing stunning vistas of the ever-changing beauty of the mountains, sea, and lake. Amenities include a walk-in closet, an open kitchen, a large refrigerator, complimentary self-service laundry facilities, and a homely holiday experience. Themed rooms such as the Small God Beast room, Milk Dragon Family room, and Mountain View Family Suite cater to diverse preferences, offering enriching experiences for families and parents alike.
The hotel crafts an immersive holiday atmosphere with vibrant events and gatherings. The Hi Bowl all-day dining restaurant, situated lakeside, serves a delectable selection of Chinese and Western buffets for breakfast, Hainan specialties like coconut chicken hot pot for dinner, and exquisite à la carte options, allowing guests to embark on a culinary journey amidst picturesque lake scenery. The infinity pool overlooking the lake and the fully-equipped 24-hour self-service gym provide invigorating and relaxing experiences for guests.
Holiday Inn & Suites Sanya Yalong Bay is the perfect destination for leisure vacations, business trips, family getaways, or extended stays.
Cchintan2025.02.07
We have booked room with breakfast. In China main problem for vegetarian people is Food, here you can’t find vegan food easily. We stayed in holiday inn for 2 night and 2 nights in other hotel, While i checked in i asked front desk to ask restaurant to prepare vegan food for us but he said they have many things inside , you can take vegetarian food by yourself, but first day in breakfast we could not eat anything other than plain rice and fruit because everything contains meat or egg. Then i talked to one of hotel staff Name LUCAS who can speak good english. He helped us to convey our requirements to restaurant manager then on second day we could get proper breakfast. Lucas also helped us to talk to our other hotel manager about our food restrictions so that we could get vegan food over there too
LUCAS helped us for other all difficulties too.
being non Chinese people its not easy for us to survive in china because we don’t know chinese language and we are vegetarian people. But LUCAS became superman for us and overcome all our problems. Thanks a lot LUCAS for your selfless service in all the way.
I have attached photo of vegetarian food which was prepared on second day after struggling on first day
Thanks again my friend Lucas.🙏🙏
Extremely helpful and friendly staff. Kudos to Tia who helped me entered her contact in my WeChat as we were unfamiliar with this app. She checked in on us daily since we were there 3 nights and gave us timely help even when we were outside. Thank you Tia
PPangJasmine2024.12.07
Extremely helpful and friendly staff. Kudos to Tia who helped me entered her contact in my WeChat as we were unfamiliar with this app. She checked in on us daily since we were there 3 nights and gave us timely help even when we were outside. Thank you Tia
Located in Hainan's pristine Yalong Bay, the Sheraton Sanya Resort (Xilaideng Dujia Jiudian) is a five-star beachfront resort overlooking white sands and swaying palm trees. Set amidst lagoons and lush tropical gardens, the Sheraton offers a mix of ancient Chinese and Western styles. This Sanya hotel features a range of guestrooms, including suites and villas which offer views of the beach, lagoons, gardens and the nearby 18-hole Yalong Bay Golf Club. All rooms are equipped with high-speed Internet access, satellite TVs, in-room safes, mini-bars and IDD telephones.The hotel houses a large ballroom and 12 meeting spaces equipped with high-speed Internet access, video conferencing facilities and audio-visual equipment.Three restaurants are also located on-site and serve Asian, Chinese and Western cuisine. Three bars and a lobby lounge can also be found on the premises.This hotel also features five swimming pools, a fitness center, sauna, a tennis court, massage facilities and a recreation center offering a selection of water sport facilities, including banana boat rides, boat rentals, kayaks, scuba diving, snorkeling, para-sailing, water skiing, wave runners and wind surfing.
GGuest User2025.01.06
I recently stayed at the Sheraton Sanya Hotel in Hainan and had a wonderful experience. The resort offers a stunning beachfront location, perfect for relaxation and enjoying the tropical atmosphere. My room was spacious, clean, and well-appointed, with a comfortable bed and a balcony offering breathtaking ocean views.
The staff was courteous and attentive, always ready to assist with a smile. The breakfast buffet was diverse and delicious, catering to both local and international tastes. I especially appreciated the well-maintained pools and the lush, beautifully landscaped gardens.
Overall, the Sheraton Sanya Hotel is an excellent choice for a relaxing getaway in Hainan, and I would gladly stay there again.
The hotel is located within the Yalong Bay tourist resort, offering premium ocean views. Nestled between mountains and the sea, its open and airy lobby provides breathtaking panoramic views of the ocean. You can reach the beach without crossing roads, waiting for transport, or any delays.
For romantic moments, take your loved one to stroll along the waves—just a 50-meter walk to the serene sandy shore, perfect for sunrise and sunset views. For family fun, let your kids dig in the sand or hunt for crabs on the 80,000-square-meter pristine beach.
The beach features exclusive guest amenities, including a relaxation area, dining services, and water sports activities. Situated at the easternmost end of Yalong Bay, the hotel ensures a private and undisturbed retreat.
The elegantly designed rooms and suites feature fresh, tropical-inspired tones, with every detail exuding warmth. Dining options include Chinese and Western restaurants, a lobby bar, a beach bar, and an on-site McDonald’s. A 920-square-meter grand ballroom, four versatile meeting rooms, and a 1,500-square-meter seaside lawn cater to conferences, weddings, and banquets.
【Отель расположен в туристической зоне залива Ялунвань, с панорамным видом на море. Окруженный горами и морем, он имеет просторный открытый лобби, откуда открывается великолепный вид на океан. Добраться до пляжа можно без переходов через дорогу, ожидания транспорта или задержек.
Для романтических моментов возьмите любимого человека на прогулку по волнам — всего 50 метров до тихого песчаного берега, идеального для наблюдения за восходом и закатом. Для семейного отдыха позвольте детям копаться в песке или ловить крабов на чистом пляже площадью 80 000 кв. м.
На пляже предусмотрены эксклюзивные зоны для гостей: место для отдыха, ресторанные услуги и водные развлечения. Расположенный в самой восточной части залива Ялунвань, отель гарантирует уединенный и спокойный отдых без посторонних.
Номера и люксы оформлены в свежих тропических тонах, каждая деталь создает уют. В ресторанах подают блюда китайской и европейской кухни, также есть лобби-бар, пляжный бар и ресторан McDonald’s. Банкетный зал площадью 920 кв. м, четыре переговорных комнаты и лужайка у моря (1 500 кв. м) подходят для конференций, свадеб и торжеств. 】
KKhafizov2025.01.18
Rooms and furniture need renovation. Water supply and sewerage need renovation. Breakfast is varied but tasteless (in my opinion). Traditional meal noodles, the person who cooks noodles does it as if he is serving a sentence and does it with contempt, arrogance (in my opinion). The hotel location near to the sea, but this beach is not intended for swimming. The staff at reception did not solve any issues, some bonuses were included in the stay, but it was not possible to use them due to the lack of interest of the staff. All attractions, shops and restaurants are located within 20 minutes walking distance. At Yalong bay the best place for stay is on the western side of the bay.
Nestled on a pristine sweeping crescent of white sand beach, encircled by rainforest and caressed by calm and crystal-clear waters, newly renovated in 2020, the resort offers spacious, modern rooms and suites equipped with advanced air-purifier with elevated amenities and commanding views of the famous Yalong Bay, the mountains or the tropical gardens. Once in a lifetime memories happen at the elegant Ocean Front Wedding Chapel and meetings accommodating up to 900 attendees have every advantage for success. Numerous activities abound for families from our dedicated Kids Club, to beach days, multiple pools and more. Book a spa treatment to instill a sense of tranquility and restore balance. Dine on-site at our all-day restaurant or have a gourmet experience at Edogin. When you’re seeking a true resort experience in China, this 5-star resort is the preferable choice for a safe & comfy pure beach holiday.
LLuis Baanante2024.10.07
We have been at different hotels in Sanya during the last years but since the time we discovered Marriot Sanya Yalong Bay we were so delighted and since that time we always come back. This time during national holidays it was not the exception on how a fabulous time we have spent during our 4 days stay. All the hotel maintenance is great, we love to spend the day between ocean and pool area and for that Fish bar restaurant is a spot we like a lot, around 6 PM q couple of great foreign singers play some amazing covers. Marriot Yalong Bay never disappoints us!! Special thanks to Leo for being such a great host and to make our stay even much better, thanks Leo for your dedication and so kindness and help during our stay. See you soon in some weeks, planing out new visit already!
Outstanding
10943 reviews
4.7/5
Price from
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Top 20 Premium Hotels in Sanya
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Discover our curated selection of premium hotels in Sanya for your next stay
No.
1
4.8/5
11331 review
InterContinental Sanya Haitang Bay Resort
Hotel near Haitang Bay, Sanya
"Great for kids""Great sea view"
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No.
2
4.8/5
15601 review
Grand Hyatt Sanya Haitang Bay Resort and Spa
Hotel near Haitang Bay, Sanya
"Great sea view""Great for kids"
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No.
3
4.7/5
30661 review
MGM Grand Sanya
Hotel near Yalong Bay, Sanya
"Great for kids""Great swimming pool"
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No.
4
4.8/5
24740 review
The Westin Sanya Haitang Bay Resort
Hotel near Haitang Bay, Sanya
"Great swimming pool""Great for kids"
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No.
5
4.8/5
176 review
YIN HOTEL~Sanya
Hotel near Downtown Area, Sanya
"Great design""Delicious breakfast"
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No.
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4.7/5
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Horizon Sanya Yalong Bay Resort & Spa
Hotel near Yalong Bay, Sanya
"Great for kids""Friendly front desk staff"
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No.
7
4.7/5
10943 review
Sanya Marriott Yalong Bay Resort & Spa
Hotel near Yalong Bay, Sanya
"Great sea view""Great for kids"
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No.
8
4.7/5
8105 review
InterContinental Sanya Resort
Hotel near Dadonghai Beach, Sanya
"Great sea view""Delicious breakfast"
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No.
9
4.7/5
18501 review
Shangri-La Sanya
Hotel near Haitang Bay, Sanya
"Great for kids""Delicious breakfast"
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No.
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4.7/5
4006 review
Yalong Bay Earthly Paradise Birds Nest Resort
Hotel near Yalong Bay, Sanya
"Offers pick-up/drop-offs""Great for kids"
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No.
11
4.7/5
20954 review
Sheraton Sanya Yalong Bay Resort
Hotel near Yalong Bay, Sanya
"Great swimming pool""Great for kids"
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No.
12
4.7/5
23220 review
Hilton Sanya Yalong Bay Resort & Spa
Hotel near Yalong Bay, Sanya
"Great swimming pool""Great sea view"
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No.
13
4.8/5
4481 review
HUALUXE Sanya Yalong Bay Resort
Hotel near Yalong Bay, Sanya
"Great for kids""Has facilities for children"
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No.
14
4.7/5
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1 Hotel Haitang Bay,Sanya
Hotel near Haitang Bay, Sanya
"Delicious breakfast""Great design"
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No.
15
4.8/5
11603 review
Pullman Oceanview Sanya Bay Resort & Spa
Hotel near Sanya Bay, Sanya
"Great sea view""Great for kids"
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No.
16
4.7/5
13624 review
Sofitel Sanya Leeman Resort
Hotel near Haitang Bay, Sanya
"Great for kids""Great swimming pool"
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No.
17
4.8/5
5874 review
The Shanhaitian Resort Sanya, Autograph Collection
Hotel near Dadonghai Beach, Sanya
"Great sea view""Great swimming pool"
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No.
18
4.9/5
12653 review
Holiday Inn Resort Sanya Bay
Hotel near Sanya Bay, Sanya
"Great for kids""Great swimming pool"
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No.
19
4.6/5
639 review
SANYA HAITANG BAY MOUTAI RESORT PRIME HOTEL
Hotel near Haitang Bay, Sanya
"Great swimming pool""Delicious buffet"
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No.
20
4.7/5
12675 review
Fairmont Sanya Haitang Bay
Hotel near Haitang Bay, Sanya
"Great for kids""Delicious breakfast"
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Yalong Bay, Sanya | 0.26KM from La Floret
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Yalong Bay, Sanya | 1.73KM from La Floret
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Yalong Bay, Sanya | 1.24KM from La Floret
"Friendly front desk staff""Great swimming pool"
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Latest Reviews for Sanya hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.8/5
Outstanding
AAnonymous UserRegret I haven’t booked Atlantis for the entire stay to be honest. It was 100 dollars more expensive than Crown Plaza, but boy it ended up being a great value for money!
First, plenty of things to do for the entire family with aqua park, aquarium, kids adventures and swimming pools for adults.
Second, cinema and aqua show kind of like cirque du soleil style.
Third, access to imperial lounge made all the difference- was able to chill there and drinks and food are free. So ended up saving massively on food. Actually Atlantis was cheaper than Crown Plaza after all food costs added in.
Fourth, personal butler service. Communicated via WeChat easily and answered all my questions instantly. Shout out to Marina doing a great job! Enough staff speaking both English and Russian. And all signs in the hotel in 3 languages - Chinese, Russian, English. Crown Plaza was not foreigners friendly at all. Eric was the only guy who spoke decent English there. Room service and other services were 100% Chinese. Good I speak basic Mandarin, otherwise would have been tough.
The only disappointment was really closed pools for adults which made me purchase a cabana to be able to enjoy pool access in private and without much loud screams from kids etc. But was not such a big disappointment!
I would stay here exclusively next time. Totally worth the money!
JJohnHarveyGrand Hyatt Sanya Haitang Bay
Some few keys I’d like to pinpoint during my stay in this resort. We were staying for 5 nights, from June 1st to 8th.
CLEANLINESS
I’m very surprised with the cleanliness in the room and surrounding areas. Walking through the lobby, garden areas, pool areas and of course the room. You’ll be able to see gardeners, housekeepers, and cleaners doing everything to clean the their areas. This resort is spotless. Five stars for that.
LOCATION
Location is quite far from downtown but enough to go shopping around 68 market/mall. The hotel is connected to the mall where you can find and dine local restaurants. It is good when you’re trying to avoid the pricy meal at the resort. (Go local, get cheaper)
And yes, location from the airport is about 35-45 minutes away. No traffic on the way. But try to avoid some local drivers who’s trying to give you a cheaper price to send you to the hotel. Always check the price on Didi or other app. When using those apps there will be no compromise.
SERVICE
Service. Well, overall it was great! Starting from reception, we were greeted during the arrival with the help of our luggage and stuff and guided us through the lobby. The receptionist attended us during check-in was very attentive and helpful (I didn’t get a chance to check her name). She was very helpful, and even gave us a tour through the map and sent us to the lift to our room.
The young man and young lady at the housekeeping dept. was always ready to help us with what we needed in the room and prepared a honeymoon decoration in the room on the first day with complementary champagne and a fruit basket (Downside: some are telling to give them five stars) but I totally understand as it helps them as well.
Restaurant staff are relatively friendly and helpful. Very welcoming when you coming for breakfast and guide us to our seats. BUT, you’ll need to come earlier than 9. Otherwise, you’ll be lining up outside the restaurant waiting for the vacant seat.
AMENITIES
Amenities are well cleaned and new. Showers and tub are quite new and well maintained. Other things in the resort are basically great.
Swimming at the beach is on your own risk. No lifeguard assigned to watch as it is a public beach. Basically it’s not allowed to go swimming. Haitang bay resorts are all the same. If you’re looking for a resort where you can swim, you need to find somewhere else such as Yalong bay or Wuzhizhou Island.
Overall stay was great.
Just bear in mind, if you’re looking for a hotel or resort for fun this resort is not for you. But if you’re looking for a relaxation and calm holiday this resort is for you.
There are only few entertainment and experience you can have in the resort such as live music during barbecue dinner at the Grand Cafe, dinner in the sky, and show outside the restaurant.
GGuest UserThe best service I’ve ever seen. My birthday occurred during the stay and I was very surprised when many staff came to my room only to congratulate me . Also hotel was always get in touch with WeChat application and staff answered me for my questions rapidly and help me to resolve any troubles related with the airport transfer, flights or laundry service. Each room well equipped with the luxury cosmetics and good quality electronic devices. Which is not common practice.
Of course hotel has luxury territory and many activities available inside of it but it is exactly what you expect from a hotel of such level.
The only thing you should keep in mind before go there that it you can’t swim in the sea in this bay. But because of many activities and swimming pools available may be it is not a big problem:)
VVera HuiOur first time here! Perfect family getaway in nature. The hotel cabs are fast and efficient, and the view is really nice. The rooms are spacious, air conditioning works great! Kids will have lots to do, including water raft, glass bridge, animal petting and swimming. The staffs are all friendly and welcoming. It would have been better if there were more food options but we will come back here again!
SSuntikaI stayed at the Shangri-La Sanya to celebrate a friend’s birthday over the weekend.
We booked the Club King Room which came with a lot of free activities and saved us a lot.
Check in was smooth as I was helped By Guest Relations Supervisor, Dora and her colleague Nancy. They were kind, attentive and professional.
The hotel has a mini supermarket in Building 1, which was nice.
Breakfast, lunch and dinner at the hotel was incredible. I would suggest S.E.A restaurant it’s a Southeast Asian Restaurant.
I feel the hotel failed my expectations in two area:
1. The spread offered at afternoon was limited and if you didn’t arrive on time you had to wait about 10-20 mins for the next batch of food to come out.
2. At Happy Hour in the club lounge, there was a few bottles of hard liquor, chilled prosecco and wine. However?l, once the bottle was empty it was replaced with another fresh bottle.
Other than that, my friend and I had an amazing stay and was definitely worth it.
DDoungjai PBreakfast is great with variety of buffet line esp cheese and western breakfast. Hotel is close to dadonghai beach, 5 minutes walk and beside hotel is a shopping mall having food market in the night. Room is beautiful , only bathtub is outside the btahroom which may not be functionally conveneint.
GGuest UserNice hotel in a great location with huge rooms and terraces. Arrived at 3 pm but was checked in at least one hour later. For some unknown reason I got a room with kids toys, decoration and kids playground, thought I was travelling without kids…
The floor was wet and had a strange smell from a mop that was probably not washed properly.
Breakfast was not very good, most cooked dishes too oily and not much to eat for European people.
AAnonymous UserI have mixed feelings about this place. The best part is the location. You are on a main road with many shops, restaurants and bus stops as well as the beach. I also liked the pool despite it being a little too shallow. The view from my balcony was also great.
One problem was cleanliness. Never walk around the room barefoot cause your feet will get dirty. It also looked like the crockery and kitchen utensils were not cleaned before I arrived. As you can see some of the utensils were dusty!
Hot water was another issue. Obviously you need hot water to properly wash your hands and dirty dishes. However I only had hot water in the shower, not in the kitchen nor bathroom sink.
This leads to my next issue which is service. I told the staff about the lack of hot water on the Friday and they said they would fix it at some point during the day while I am out with my friend. I come back at roughly 9pm to find out there is still no hot water. On Saturday morning I remind them to fix it before I go out again, hoping when I return I will have hot water. While I'm at the beach I miss a call from them. Turns out instead of fixing the issue, they want to move me to another room with hot water. When I return from the beach I saw the message and told them I am ready to move to the new room. But they replied saying I was too late and they gave the room to someone else. (If I did take that room, does that mean the other guest would have my room and have to suffer with cold water instead of me?) Instead of taking responsibility for not providing hot water or trying to fix it, the staff tried to blame me and said I can't get hot water cause I was too busy to answer their calls. When I pushed back on that comment their next excuse was that a lack of hot water is a common problem in Hainan? But then they said they would check if there was a free room with hot water the next day (Sunday). However, they never contacted me about that again so I just gave up trying. If they couldn't fix the problem, they could have at least offered me compensation but they didn't. This experience made me feel dismissed and unimportant as a paying guest.
To sum up, I wouldn't stay here again based on my experience. If they were to give me a room with hot water in the shower AND in both sinks, that's great. However, I would still have to deal with dirty floors and cookware + tableware. It's definitely not the worst place I've stayed in but regardless it didn't meet my standards so I still wouldn't stay here if I return to Sanya. Disappointing.
GGuest UserThis was our first time in this hotel and we enjoyed a lot! The staff is really kind. Apple could speak English and she offered an upgrade for the room during check in. The view was amazing. But especially Beck helped us a lot, resolving all our doubts or questions. He was great for us to spend a great time. The breakfast at the hotel is really good, with a lot of options ( noodles, guangdong steam, a bakery room…). The hotel has 4-5 pools, one of them with slides. And there was a foam show everyday 17-18h. The beach , 5 minutes walking was wonderful: clean, almost empty. What we also liked was all the plants around the hotel. There were also a hainan restaurant and Chongqing hotpot. We are looking forwards to come back very soon! We loved this hotel!
GGuest UserThis was a very satisfying stay for me, I could even say it was a pleasant surprise! So before leaving, I took a photo of the room to help the store evaluate it. People say that accommodation in Sanya is expensive, and many people recommend staying in big hotels. I was busy before the Spring Festival, so I booked this hotel late because big hotels were too expensive. However, I didn't expect that the room gave us a big surprise. I am here with my parents and two children to celebrate the Spring Festival, so I booked this high-rise sea view three-bedroom suite. The decoration level of the house is very good and the house is relatively new. Moreover, you can see a good sea view from the living room to each bedroom. Several exterior photos were taken by me from the living room and master bedroom balcony respectively. The scenery is very beautiful. I fully believe that this room is as good as those in other multi-star hotels that are several times more expensive. If I really want to find fault, I can only say that because it is located in a residential building, the public facilities such as corridors, elevators and parking lots cannot match those of multi-star hotels. However, compared with the price, it is definitely value for money no matter what! In a word, it is highly recommended, especially for a family of five or more who need more rooms and have higher requirements for the accommodation environment and view. You must ask the boss to book this high-rise sea view suite!
What's the average price of hotels near La Floret per night?
According to Trip.com, the average weekend price for 1 night hotel in La Floret in Sanya is £147. Due to frequent price changes, the above prices are for reference only.
What's the average price of hotels near La Floret this weekend?
According to Trip.com, the average weekend price for 1 night stay in La Floret in Sanya is £83. Due to frequent price changes, the above prices are for reference only.