Keio Prelia Hotel Sapporo Reviews

Response from Property: Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and found our hotel to be spacious and conveniently located. It's great to know that our staff made you feel welcomed with their personal service. Tanukikoji and our hotel are in different areas, so it will take time to walk. However, it is a very convenient location if you are using Sapporo Station. We hope to welcome you back soon for another enjoyable stay! Keio Prelia Hotel Sapporo

Response from Property: Thank you very much for staying with us. We are very pleased to hear that you enjoyed your stay with us. Our hotel is located about a 3-minute walk from the North Exit of Sapporo Station, making it easy to use for both business and sightseeing. We will continue to strive for further improvement of our services. We look forward to welcoming you next time. Keio Prelia Hotel Sapporo Manager

Response from Property: Thank you very much for staying with us. We would also like to thank you again for taking time out of your busy schedule to send us your feedback. We are delighted to hear that you enjoyed your stay with us. We will continue to make daily efforts to further improve our services. We look forward to welcoming you again. Keio Prelia Hotel Sapporo Manager

Response from Property: Thank you for your feedback. We appreciate you taking the time to share your experience at our hotel. We're glad you found the location convenient, with the water dispenser and ice maker easily accessible. Regarding the coffee lounge, we understand from your review that it's a feature often mentioned. Unfortunately, the information about the lounge isn't always conveyed during the check-in process, and we're working on improving that communication. Thank you again for your feedback. We hope to welcome you back to our hotel in the future. Keio Prelia Hotel Sapporo

Response from Property: Thank you so much for your wonderful feedback on your recent stay! It's fantastic to know you found our hotel to be brand new and that all facilities were exceptionally clean. And, We're delighted to hear you found our staff friendly and helpful. We're sorry to hear you found the WiFi speed to be a bit slow. We're working to improve the WiFi throughout the hotel and appreciate you bringing this to our attention. Thank you for choosing our hotel and for sharing your positive experience. We will continue to strive to enhance our services and create a memorable experience for all our guests. We truly value your recommendation to stay with us again soon. Keio Prelia Hotel Sapporo

Response from Property: Thank you for taking the time to share your feedback. We appreciate you choosing our hotel and are delighted to hear you enjoyed your stay. We're pleased to hear that the hotel's location, close to Sapporo Station, was convenient for you. We also value your comments about the daily room cleanliness and the onsen on the second floor. We apologize for any inconvenience caused regarding communication with our staff. We're working to improve our English communication skills. Your feedback is invaluable in helping us achieve that. We hope to welcome you back to our hotel in the future. Manager, Keio Prelia Hotel Sapporo

Response from Property: We are so pleased to hear you enjoyed your stay! We truly appreciate you taking the time to share your feedback. Knowing that you had a very comfortable stay and would consider returning is incredibly rewarding for us. We look forward to welcoming you back again soon.

Response from Property: Thank you for your feedback! We're delighted to hear that you enjoyed our public bath and found the breakfast excellent. We appreciate your understanding regarding the wait times during busy days. We are continuously working to improve our services and ensure a pleasant experience for all our guests. We hope to welcome you back soon! Keio Prelia Hotel Sapporo

Response from Property: Thank you for the highly recommend! We are thrilled to hear that you enjoyed your stay. We strive to provide a memorable experience for all our guests, and it's wonderful to know we succeeded. We appreciate you taking the time to share your positive feedback. We look forward to welcoming you back again soon.

Response from Property: Thank you very much for staying at Keio Prairia Hotel Sapporo. We are very happy to hear that you were satisfied with your stay. We will continue to strive for further improvement of our services. We look forward to seeing you again. Keio Prelia Hotel Sapporo

Response from Property: Dear Valued Guest, Thank you for your wonderful review of your recent stay at our hotel! We are thrilled to hear you enjoyed the convenient location, just a 5-minute walk from JR Sapporo Station. We appreciate you highlighting the modern and clean rooms. Maintaining the high standards of cleanliness and comfort is a top priority for us. We are also delighted to hear you found our front desk staff helpful, especially in assisting with your request for connecting rooms. We understand the challenges of communication, and we are always working to improve our English language support. We appreciate your feedback on this point. We look forward to welcoming you back to Sapporo again in the future. Sincerely,