Scenic Hotels in Ottawa

"Went to front desk to tell them  air conditioner and fridge was not working. Asked him to send someone in an hour. Didn’t write our room number down. No one came. Sent  someone right after my second complaint. Maintenance came twice didn’t fix air conditioner or mini fridge. Spoke to someone  on the floor about housekeeping just to make the beds only and no need the rest(vacuum/bathroom/empty trash). Beds were not made. What a disappointment in the hotel."

"Generally speaking, the water pressure of the shower in the bath is not large, and it is uncomfortable to wash! If the price can be under a thousand dollars, it can still account for a high cost performance. The location is not bad, very close to the University of Ottawa, not far from a few Chinese restaurants (you can find it on the map) The lobby is very small, and the parking garage is small and expensive 🥲 But Ctrip is good because they don't have I updated the booking information and wrote the paid parking as free, so in order to apologize, I paid the full parking fee for two days, Ctrip, the role model in the China travel app!"

"The room was a bit small, and the counter felt like something from an economy hotel. Perhaps as an online platform guest, I was assigned a lower floor room where a huge exhaust fan on the outdoor platform vibrated and made noise clearly audible inside. I got back to the hotel late at night, and my child fell asleep immediately, so I didn't want to complain in the middle of the night. I finally fell asleep after two hours, a really terrible stay. However, the cleaning lady in the morning was excellent; I left my wallet on the table, and she immediately took it to the front desk. Thumbs up for her!"

"Location & Accessibility The hotel is perfectly situated near the central business district and major transit hubs, making it ideal for both meetings and sightseeing. Room & Amenities The room was modern, impeccably clean, and featured high-quality bedding that ensured a restful sleep. The fitness center and pool were well-maintained with an efficient layout. Dining & Service The breakfast buffet offered a great variety of fresh options with prompt service. Most importantly, the staff provided professional and attentive hospitality from check-in to departure. Verdict A well-balanced hotel offering consistent quality and a productive environment. Highly recommended for business travelers."

"Room is in good size even for a family. There 5-6 lifts but there are always long queues for lifts there. The lifts do not seem to serve their purpose well. In the morning, the hotel controls all lifts. You can’t press Down Button for a life to come down to check out or to the car park. You have to wait till someone who comes out to where you are on a lift way up or down. Never found hotel lifts operating so weirdly 😳 After checking out, I tried to take the stairs case to go down to the car park, I couldn’t do that because a room key was required to access the staircase😖 The electric door lock for our room had been beeping most of the time. Informed hotel to fix it."

"The room facilities were excellent, and the room itself was very spacious. It's conveniently located with attractions nearby. The front desk staff were very friendly and helpful. The room was clean, tidy, and comfortable. Definitely worth recommending!"

"We stayed at the Lord Elgin Hotel the night before our wedding, and it was a wonderful experience. The service was impeccable, and the atmosphere was calm and pleasant, just what we needed before the big day. The valet service was quick and efficient, though it’s good to know there is a $44 charge per night. Overall, everything felt smooth and well taken care of, and we’re glad we chose to stay there for such a special moment."

"Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon."

"The location is very good, transportation and sightseeing are very convenient, and the hotel restaurant is also great."

"The room was very spacious, with a 1.8-meter bed, and the living room was also quite large, comfortably accommodating three people. There's even a kitchen for cooking. The location is convenient, and the balcony offers a nice view. It's about a 10-minute walk to Capitol Hill. The only downside is that it can be a bit noisy at night since it's street-facing."