Scenic Hotels in Jiaxing

"Even on the weekend after the May Day holiday, Nanhu Hotel was fully booked. Traveling with the elderly, we booked a twin room and a double room. Because the room was full, the king bed was upgraded to a suite, thank you ☺️ There is no need to comment further on the excellent environment of Nanhu Hotel. Stay at Nanhu Hotel. You can take a walk along the Nanhu Lake on a spring night. It is very pleasant. Service: Here I must praise the service of Nanhu Hotel. In other five-star hotels, when there are many guests on holidays and weekends, what I hate most is the breakfast, which is a mess everywhere... 👍👍Even though there were many people at the breakfast in Nanhu Hotel, there were special waiters who kept asking if we wanted coffee or black tea. This is unimaginable in domestic five-star hotels (except six-star hotels). From this service detail, we can see that the service of Nanhu Hotel is satisfactory👍"

"Ambiance: Good. High-floor rooms offered great views, and having a shopping mall right downstairs was very convenient. The surrounding area also felt quite new. Cleanliness: Very good, no noticeable issues. Facilities: Subpar. The air conditioning made a weird metallic clanging noise when on high. The plastic tissue dispenser was cracked, and the soap dish constantly had standing water, making it impractical. Service: Disappointing. For a luxury hotel, the service was quite subpar. 1. Most staff members did not proactively greet guests. I found it particularly awkward when housekeeping staff would just stare rather than acknowledge you in the hallways. 2. Food deliveries had to be collected downstairs, as there were no delivery robots or staff to bring them up. When asked, staff recited a standard, rather unhelpful explanation: 'Because our hotel doesn't have robots, and delivery drivers aren't allowed upstairs, you have to come down to collect your order.' This felt like a completely meaningless excuse. 3. Even at the delivery pickup point, staff members would see guests approaching but continue their personal conversations inside, not even bothering to help open the door. Breakfast: Quite poor. There were hardly any meat options, primarily carbs and vegetables. Drink dispensers were left empty for long periods without replenishment. What was truly unbelievable was seeing children riding scooters or bikes inside the restaurant, completely unsupervised."

"The front desk service is very good, the items are also very complete, you can ask for anything you lack, the front desk lady will take the initiative to help send it up, thank you very much. The room is a bit small in the bed, but it is barely enough to stay for one night, and the office area is also very convenient. But I have to complain, the towels are too old and dirty, although it is not useful to go out, but such old towels are estimated to be seen in a small county in Tibet. Last week, I went to Henan to play in a small hotel. It was much cleaner than this towel."

"Great hotel, on February 2, the Dragon Raises its Head, Nanhu Lake experiences the red culture. The hotel is located in Nanhu Tiandi, and you can park in the basement by car. The hotel is beautiful, with a unique design and is also very clean. The upgraded room faces Nanhu Lake directly. The air is fresh in the morning and the birds are singing. At the same time, I also gained love here, and I am very grateful for the hotel's help. The breakfast is also beautiful and delicious. I will come again next time!"

"This resort is the perfect choice for family getaways in Jiaxing! Boasting expansive lake views, it exudes a relaxed and tranquil holiday atmosphere from the moment you step into the lobby. Lake view rooms offer panoramic vistas right from the balcony. The hotel's facilities are truly comprehensive—the indoor pool is perfect for kids to splash around and have fun; the children's play area, ideal for kids under 10, truly lets parents relax; and there's also a card and chess room, a nice spot for some downtime. What truly put us at ease was the meticulous cleanliness; every area, from the guest rooms to the public spaces, was spotless, ensuring a supremely comfortable stay. The service was incredibly heartwarming, with staff who were both kind and attentive. I recall one instance when, taking my child to the pool, I accidentally forgot to pack spare clothes. I tentatively asked a staff member if I could borrow some towels to take back to the room first, and without a second thought, they agreed. This level of flexibility and understanding instantly made us feel as comfortable as if we were staying at a friend's home. Whether you're looking for lively fun with the kids or a relaxing break for the whole family, this resort handles it all perfectly, offering both beautiful lake views and warm hospitality. It's definitely a must-add to your family vacation checklist!"

"We booked our stay at the Four Points by Sheraton Hotel in Jiaxing, to celebrate my wife's Birthday, and to enjoy Dragon Boat Festival. The initial impact when entering the Hotel is good, the fragrance is pleasant, and the decor is modern and sleek. During the online booking process, I had some Special Requests ”Romantic Theme” for the room, the request, was promptly approved. Upon entering the Hotel, we were greeted by Sandy, at the front of House / Reception area. Her service was prompt and professional. She was friendly and informed us, that my wife would be receiving a cake for her Birthday. The check in process was efficient. We had the opportunity to briefly meet Edith, the Manager on duty. She was friendly and welcoming. The Birthday Cake and Fruit Platter, was delivered to our room, shortly after we checked in. In my experience, the ”Restaurant” is the ”heartbeat” of any successful Hotel. A restaurant with poor service and / or bad food, will surely lead to the demise of the business. Fortunately, that's not the case for the ”Eatery Restaurant” at the ”Four Points by Sheraton” in Jiaxing. The Restaurant's Staff are all very professional, and take pride in what they do. The Buffet Dinner is available, during the weekends, and is very reasonably priced (great value for money). The variety and quality of the cusine, is on International standard. Western and Chinese dishes, are professionally prepared, and served at this Restaurant. If I were to single out on special dish, it would most definitely be the ”Beef Wellington”, it was perfectly cooked and presented (the Best I have eaten, to date). Compliments to the chef/s in this regard. Special thanks to Tina, whom is always courteous, when I / we, visit the Restaurant. Infact, Tina is the reason for my return and stay at the Hotel, this time around. As she was most courteous and professional, during another visit to the Restaurant some time back. Thank you again, Tina. We would also like to thank Gary, whom provided superb service and courtesy, during the Dinner service. I could not help but notice, that Housekeeping were cleaning the rooms thoroughly. Their service should not be overlooked, as their hard work, ensure that the facilities remain on standard. Breakfast was excellent, with a superior variety of quality dishes and ingredients available. We can recommend the ”Four Points by Sheraton” Jiaxing, to all guests, foreign and domestic. We look forward to our next stay, and hope to enjoy many more special moments at this Hotel. See you soon."

"The experience of staying at Puyuan Meishang Resort Hotel was amazing! The moment you step into the room, you will be overwhelmed by the luxurious style and comfort brought by super five-star facilities. Every detail demonstrates quality and craftsmanship. The hotel’s superior geographical location is a highlight, and it is only a 2-minute walk to the core area of ​​Puyuan. Two admission tickets to Puyuan Scenic Area will be given upon check-in, saving you the trouble of buying tickets. The service throughout the trip was impeccable. The housekeeper Xiao Yao was professional and considerate. Not only did he share with us an in-depth guide to Puyuan, he also helped us apply for a late check-out until 2pm, making the journey more relaxed and comfortable. From hardware facilities to humanistic care, this hotel has achieved the ultimate and is highly recommended to everyone who pursues a high-quality travel experience!"

"The lady at the front desk who checked in at night was very nice and got a free room upgrade. Because Ctrip check-in provides children's toiletries and check-in fruits. The room is large and the floor is high. It's a very comfortable stay. Any problems will be solved promptly The breakfast buffet on the 25th floor is particularly great. The breakfast is rich. The service awareness of the waiters is great. The dishes are closed in a timely manner. There are many Shanghainese around. Many elderly people recognize it very much. The must-visit places during daytime search are all nearby. The location is amazing and there are many places to eat. I must stay here again next time and will recommend friends to stay in this hotel."

"The hotel service is very good, the room is large, especially the breakfast environment is good, the food is very comfortable, the front desk also introduced two local specialty restaurants, which are right next to the hotel, and I am very satisfied with the experience"

"I don't know what the hotel was thinking. It was 25 degrees Celsius outside during the sweltering rainy season, and the air conditioning was off from midnight to 7 a.m., leaving the indoor temperature at least 27 to 28 degrees Celsius. I woke up at 5 a.m., sweating profusely! I went to the front desk and asked the person on duty. He was an older man, a security guard, who was sleeping. He said the air conditioning couldn't be turned on and I had to wait until 7 a.m., but there was no way it could be turned on. He then went back to sleep. I felt embarrassed to disturb him, so I had to go back to my room, feeling helpless! It was too hot to sleep at all! This is how it is for a hotel with a 5-diamond, 4.8-point rating on Ctrip. I rarely give negative reviews, but this time it was unbearable. To save on electricity bills, you should also consider the weather conditions! I won't go into much else."