Scenic Hotels in Bintan

"we stayed at mövenpick for a 4 day 3 night getaway and left feeling honestly underwhelmed. we do understand that the resort is still in its soft opening phase, but a lot of things felt quite unpolished and messy. there seemed to be a lack of coordination across the team, with staff often unsure of basic information and a number of our requests being forgotten or not followed through. one of the more confusing experiences was during check-in, where we were initially assigned a room that had active construction happening right in front of it. it was surprising that this was even allocated to guests in the first place. breakfast was decent and probably one of the more consistent parts of the stay. nothing particularly memorable, but no major complaints either. in terms of facilities, what was available felt quite limited for a resort stay. there was an arcade, swimming pools, beach access, pool tables, table tennis and bike rentals, but overall it didn’t feel like there was enough to justify the price point or create a full resort experience. overall, while there is potential, the current experience does not quite match expectations yet. it might be worth revisiting after the resort is fully operational and things are more settled."

"I stayed at the Banyan Tree for two nights and it was truly comfortable and delightful. The entire service team was incredibly warm and polite, especially the lovely lady at the front desk who spoke Chinese; she was so gentle and attentive. The Rainforest Seaview Villa truly amazed me. I saw monkeys and creepers, among other wild animals, within the resort grounds, making it feel very close to nature. From the room, you can call the front desk to arrange a buggy service to the restaurant, beach, or for a massage. The breakfast was rich and varied, with both Chinese and Western options available. The private beach boasts white sands and crystal-clear turquoise waters. The food at the stunning Cove cliffside restaurant was genuinely delicious. All of the hotel's facilities are comprehensive and well-maintained, feeling as good as new. Highly recommended!"

"”Great Resort, Great Service” Okay first thing, yes, it is far. Like 1.5 hours from BBT ferry terminal. But shared transport is provided (with a cold towel, cookie and water bottle), so honestly it's fine. You just sit back and by the time you arrive you've mentally switched off from everything anyway. Check-in was really smooth. No queue at the counter. While you sit down at the lobby, a welcome drink and cold towel is provided together with the check-in formalities. That already felt different. And the staff throughout the stay were just... on it. I genuinely didn't need to call for anything. Whatever I expected to find in the room, it was there. Buggy service is available until 11 pm, and is available promptly the moment you call them. The suite itself was excellent. Huge outdoor balcony with two sets of sitting area. A hammock is also provided to relax in a lazy afternoon. Inside the room, a solid wood bed frame, with a comfortable mattress and clean sheets. They give you both hard and soft pillows which I always appreciate. A large work table/chair is behind the bed. It also includes fast charging ports (nice touch). TV is equipped with Google TV kind of device with familiar remote. Room was well stocked with four water bottles, wine and drink glasses, coffee/tea cups, minibar with most common drinks stacked (not complimentary). Small thing but they forgot spoons for the coffee/tea. Didn't ruin anything but I noticed. The bathroom was big and clean with his/hers sink. All necessary amenities are of good quality. However, the shower area is a bit cramped as it is next to the bathtub. As such it wets the entire area. Even if you put floor towel, it eventually gets drenched too. Breakfast was great. Open air setting with nice spread - good fresh fruits, salads, local dishes, breads, bread spreads, coffee/tea together with kopi and teh as well. Dinner was also delicious with prompt room service. Only thing is the kitchen stops at 9:30pm which is a bit early, especially when you are on vacation. Not a dealbreaker but worth knowing if you're a late eater like me. Most of the info is shared via WhatsApp- shuttle times, checkout info, all sent through without me having to chase anyone. Simple but effective. Each villa is provided with two bikes (his and hers) which was fun, especially since the area is quite spread out. Though something could be improved: The pool is honestly too small. Cannot accommodate even 25% of guests. And the main beach is very small and with only two chairs. That's it. For a place sitting right on the water, I expected more there. Coffee pods in the room were really bad. Everything else in the room was good quality so this just stood out. Swap the pods, it's an easy fix. I informed them in advance that we are celebrating our wedding anniversary. But it was completely ignored. Forget about flowers, not even a little card. That genuinely upset me. It's the kind of thing that would've made the stay really special and they just dropped the ball completely. Despite that, I'd still recommend it. The food is solid, the service is good, the room is comfortable and it's a genuinely peaceful place to be. And if you're celebrating something, maybe follow up more than once to make sure they actually action it."

"Great resort with lots of facilities: families can really spend time swimming, playing the whole day within the hotel. My only complain will be for the prices. The food within the resort is really expensive. All activities are expensive, even renting the surf board is 220K IDR per hour. Which I think is very expensive. Other than the price, the staffs are friendly and everything run smoothly and well."

"We stayed here for three days with our family and booked two Grand Deluxe rooms and one Deluxe room. The rooms were spacious, each equipped with a sofa bed, which was very convenient when traveling with kids. The location is excellent, surrounded by Lagoi Plaza, a lake, and a beach, and it’s only about a 12-minute drive to Treasure Bay. Breakfast was decent, and we appreciated that there was porridge suitable for babies. The only issue we encountered was the restroom sliding door, which tended to get stuck easily, but the staff were very friendly and quick to assist. Additionally, there is a free playground and a swimming pool on the 7th floor with a beautiful view—we really loved it. Overall, it was an awesome family getaway"

"My kids have been really into Club Med lately, so we decided to include a trip to Bintan Island during our Singapore vacation. The sea was incredibly rough this time of year. I usually never get seasick, but I was so uncomfortable I seriously regretted coming here. To make matters worse, before we even left, they wouldn't let us book the hotel's pier transfer shuttle (claiming it had to be booked seven days in advance, which was ridiculous). So, my initial impression before checking in was really not great at all. Thankfully, after we arrived on the island, the driver we found ourselves was very good, which helped calm my irritated mood quite a bit. Checking in at the hotel lobby was also very smooth. We were assisted by a Chinese-speaking GO who was very nice and explained the check-in process clearly. At that moment, I finally started to feel that vacation joy. Over the three days, my kids had a blast with their Club Med activities, as usual. As for the parents, we just spent our time eating and drinking. The beach was beautiful, and the overall environment was very comfortable and relaxing. We stayed in a renovated room, and the bathroom was noticeably much better with plenty of hot water. The only issue was the safe suddenly started beeping non-stop at 2 AM, so I had to call the front desk in the middle of the night. The staff member came quite quickly to resolve the problem, which I appreciated."

"The hotel was overall very pleasant and we enjoyed our stay. The beaches were beautiful and it was incredibly refreshing to be there, especially coming from Singapore. The weather during our stay was amazing, which made the experience even better. One area that could be improved is the food selection. At times it felt quite limited, and on a few evenings the hotel seemed unprepared for the number of guests, with some food items running out. That said, the waffles were absolutely fantastic,especially with the tiramisu sauce, which was a real highlight. The AV quad bikes were unfortunately quite problematic and could use better maintenance or management. Overall, despite a few operational hiccups, the hotel itself was lovely and we had a pleasant stay. 🌴"

"What suppose to be a 1 night stay turn into 2 nights stay! Cause my daughter love the place... Recommend fazly our driver for all 2 nights big shout out to him as he really good and bring us to what we want for our activities.... It's abit too far from the ferry terminal but it's worth it... The sceneries ans all the staff is very efficient and also very respectful. Just to take note there is no nearby eateries but got a small convinient store and tell the reception and they will get a driver for us to go for free... As we extended our stay they assist us to contact the ferry terminal but we have to go there and pay the rebboking fee... And breakfast was good too... For sure will be back again and stay at this hotel again.. Ps to the management it will be good if you could provide a microwave since sometimes we will buy food earlier and bring over as no local eateries nearby. Kudos to the team there for the excellent and pleasant stay.."

"Excellent. In Indigo restaurant we was well served Mr. Eitstein and Ms. Dhina from the Indigo. The only downside in Indigo was the lack of cotton swabs and cotton pads in the room. However, that doesn't affect my experience; I would consider staying here again. The Holiday Inn restaurant next door has vegetarian options, and Mr. Ruwanda from the Holiday Inn restaurant provided attentive and meticulous service. Thumbs up! Will be there soon ."

"Our stay at Said Beach House was nothing short of amazing. From the moment we arrived, the staff truly went above and beyond for us – not just doing the bare minimum, but consistently making the extra effort to ensure we were comfortable and well taken care of. Their warmth, attentiveness, genuine hospitality and thoughtfulness really made the experience so much more special, and it's honestly what stood out to us the most. The food was also great and always prepared on time... everything was seamless and well-organised throughout our stay! The villa itself was very cozy, well-kept and exceptionally clean. It was a comfortable space to come back to after a long day of activities. Just a small tip: do remember to keep the doors closed to prevent insects or mosquitoes from entering. Speaking of that, Sadi Beach House is definitely a place where you will feel very connected to nature. You may occasionally come across insects or lizards (or even stray cats!), but it really ads to the overall experience rather than taking away from it – it's all part of the charm. The location was perfect for us. While amenities like minimarts may be a little further out, it meant that the area was incredibly quiet and peaceful, especially at night. It's the ideal place if you're looking to unwind and take a break from the noise and pace of city life. Overall, we had such a lovely stay and a huge part of that was thanks to the amazing staff who made everything feel so effortless and welcoming! I would absolutely recommend Sadi Beach House to anyone looking for a relaxing and memorable getaway!"