If you have any food allergies, please contact the hotel at least 2 days prior to your check-in. Located in Hakone, Hakone Kowakien TEN-YU is within a 5-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. This ryokan is 0.9 mi (1.4 km) from Hakone Open Air Museum and 1.8 mi (2.9 km) from Miyagino Hayakawa Breakwater Cherry Blossoms. Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs and a sauna. Additional features at this ryokan include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Enjoy a satisfying meal at Geihinkan(Steak) serving guests of Hakone Kowakien TEN-YU. Quench your thirst with your favorite drink at the bar/lounge. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite. Make yourself at home in one of the guestrooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, spring water baths, and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.
"Thanks to other guests for mentioning the transportation in their reviews. Getting to the hotel from Odawara was a bit of a hassle, but once I arrived, I felt it was absolutely the right choice. The hotel's location is excellent, with mountain views from the room, and it's clean and tidy. The free, unlimited ice cream at the hotel is delicious and definitely deserves a special shout-out. Breakfast was plentiful, and the dinner buffet was fantastic, with all-you-can-eat sashimi and unagi don, plus surprisingly tasty lobster, and a wide selection of drinks. That evening, I enjoyed the outdoor hot spring all to myself, facing a waterfall and forest – it was incredibly relaxing. The hotel's shuttle bus is very convenient! The staff were very attentive and detailed in their service, with great attitudes and thorough explanations! Apart from the tricky transportation, everything else was wonderful."