Scenic Hotels in Ulaanbaatar

"Firstly, this hotel is Ulaanbaatar, Mongolia's highest-rated luxury hotel, and most of its services are of a very high standard. For example, the two male managers who served me on the night of my check-in were professional and friendly, which prompted me to extend my stay for another day at my own expense. The hotel's dining service is also top-notch, both in terms of staff quality and food excellence – truly fantastic. However, on the last day of my extended stay, there were a few incidents that I can't quite get over. Firstly, a female manager, in front of several staff members, questioned whether I had paid for the first two nights. This was not only bad luck during the Chinese New Year, but such an inquiry in public, without regard for the guest's dignity, is truly debatable. Secondly, I trusted the hotel to help me call taxis, one for sightseeing in the morning and another for the airport the next day. The cost was significantly higher, but they explained it, and I accepted. The taxi for sightseeing went smoothly as I booked it on the spot. When I returned to the hotel at noon, no one informed me whether the taxi for the 6 AM airport transfer the next day had been confirmed. I couldn't help but go downstairs to ask if there was a taxi available to the State Department Store. After a staff member made a call, they said the taxi company had no cars available due to the holiday, and I could only walk or try my luck on the street. I was dumbfounded at that moment. I was supposed to leave at 5:50 AM tomorrow, and no one had informed me whether the taxi booking was successful, nor was there a contract or notification. What was I supposed to do? So, I quickly arranged a car through a travel agency for an airport transfer at 5:50 AM the next morning. When I checked out at 5:30 AM the next day, the receptionist told me a car had been booked. It was a very passive situation, and I also had to explain the issue with the room fees from the previous two days. Fortunately, the receptionist that day was very professional and understood my urgency to catch my flight, helping me resolve each issue professionally. Highly commendable!!"

"Ambiance: Good Service: Excellent Environment: First-class Hygiene: Clean The hotel offers standard rooms and deluxe business rooms, perfectly meeting guests' diverse needs. They provide personalized services and amenities, including dining, entertainment, and leisure activities."

"The hotel's location is super central; it's a 10-minute walk to landmarks like the Blue Sky Hotel, the National University of Mongolia, and the GOBI cashmere store. It's about 50 km from the airport, but it took us 2.5 hours to get there due to heavy traffic. When I asked why, I learned a few things: firstly, used cars are incredibly cheap to import into Mongolia, with no tariffs, and you'll see both left and right-hand drive vehicles, leading to a huge number of car purchases. Secondly, the city's road planning is inadequate; the roads are already narrow, parking is unregulated, and there are no subways or ring roads to ease congestion. Thirdly, while Mongolia has a population of 3.5 million and a land area of 1.56 million square kilometers, averaging only two people per square kilometer, the vastness of the country means households own 1.5-2 cars on average. The breakfast was good; I especially liked the yogurt and cereal, and the dining environment was elegant and comfortable. The staff were all very professional. Overall, I was satisfied with the hotel. I did have two minor complaints: 1. I couldn't find an electrical outlet near the bed for charging. 2. The sink was a bit too low, requiring me to constantly bend over, which was a bit hard on my back."

"We stayed here with our family and relatives, and it was a very comfortable and relaxing experience. The room was clean and cozy. There wasn’t Wi-Fi, but it honestly helped us disconnect and enjoy the peaceful surroundings even more. The food at the restaurant was delicious, especially the beef khuushuur. The mushroom boortsog served at breakfast was absolutely amazing. We were able to truly relax and enjoy the quiet, beautiful nature. My 3-year-old sibling and my 5-year-old sibling loved it so much that when we returned to the city, they kept saying they wanted to go back. Our whole family will definitely be visiting again."

"The Novotel in Ulaanbaatar, Mongolia, provides a modern, comfortable, and consistent international hotel experience with a central location, making it easy to walk to popular spots. Key features include friendly, English-speaking staff, spacious and well-equipped rooms, and a good gym and pool area."

"Good water pressure and temperature Good location Very clean room by house keeper Breakfast is ok"