Beautiful property with potential w/some more hospitality, customer service,& amenities for the price. Front desk is a closet / no lobby. The Rooms are beautiful but all the textiles seem like they came from ikea. (which is not bad but not luxury). The overhead lamp we could not turn it off/on so had to unplug it from the wall. Upon inquiry that was the only way bc it didn’t have a switch. Robes are not plush. stairs to the loft are dangerously steep but unique. In room coffee, bottle of Rose & tea are the only thing you will get complementary. My teapot had water in it ( therefore was not clean). At night it’s super dark but no nightlight. Unwrapped cotton balls and quips in bathroom. Restaurant food was amazing but getting a res was difficult. I got a call a week before asking if I’d like res for dinner; I called back and left messages 2x w/out any response. Our first night they could not get us in to eat so we ate in the bar & the next night 5pm or 515 were the only openings. (mind you there are no restaurants close by).So we ate early for us and it wasn't busy at all. We asked for the firepit to be turned on to finish our wine there - girl in the office didn’t know how to light it. 45min later she got it turned on (wine was done by then). No water refill stations. Very small store was closed for inventory. We left a day early & went to Napa and stayed at an amazing place where the customer service and hospitality put them to shame for the same price.