Guest User
January 27, 2024
I booked a three-day stay and came back after 9pm on the first day. The air conditioner was not hot all the time. I called the front desk to ask me to adjust it myself. However, it was still cold after 10pm. At that time, the outdoor temperature was minus 2 degrees. I was worried that I would get frostbite at night, so I called the staff a second time to ask the staff to adjust it. A male waiter came and said that I had not adjusted it correctly. He adjusted it, but I said that I wanted to add a quilt, and then it was eleven o'clock. Half, no quilt, no change in air conditioning. I called him for the third time to come and see him, and he said again that we had closed the door. Oh my God, we were cold and couldn't sleep. How could it be closed? He adjusted it for a while and said it would be fine in a while, and I asked for an extra quilt. Later, a super thin one was brought, which was a quilt cover I installed myself. I asked for an extra quilt for the twin room, and he said confidently that we would just do it. Extra bed quilt 😂
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