Building 3 No 697 South Yuping Road, Changning District, Shanghai, ChinaView Hotel Details
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Guest Reviews of base-YUPING Serviced Apartment
9.3/10
Very Good
179 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.2
Service9.5
Cleanliness9.4
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All reviews(179)
Positive reviews(175)
Reviews with photos/video(54)
Perfect for business trips(22)
Friendly front desk staff(22)
Well designed(19)
Many amenities(19)
Awesome gym(15)
Close to metro(8)
Amazing natural light(7)
Excellent room layout(5)
Negative reviews(4)
Jones
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Jul 2025
Business traveller
7 review
5.5/10
Posted on Sep 7, 2025
Overall its was ok and the service was lovely. For me there is no privacy with big windows right out on to the street - felt like I was in a fish bowl. And the location was a bit too far away. Try to get a room not facing the street. Generally good value for money.
Response from Property: 非常感謝您分享您的入住體驗!對於您提到的私隱問題,我們深感抱歉。確實,部分房間的窗户設計可能讓您感到不適,這是我們考慮不周的地方。我們酒店的建築設計初衷是希望讓客人能欣賞到街景,但忽略了私隱保護的重要性。目前,我們已經為這些房間加裝了遮光簾,確保客人既能享受自然光線,又能擁有足夠的私密空間。同時,關於地理位置的問題,我們也理解您的感受,未來我們會在預訂時更清晰地標註酒店周邊訊息,並提供更多交通建議,幫助客人更好地規劃行程。您的反饋對我們非常重要,我們真心希望下次能為您提供更完美的入住體驗!期待您的再次光臨!
rcrdm
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Jul 2024
Other
72 review
10/10
Outstanding
Posted on Sep 22, 2024
Stayed here for a month in September while having Chinese lesson near Jing’An Temple, easy to reach everywhere with the metro (10 min walk).
The studio apartment is spacious which is quite nice for lo ger stays, kitchen to not always eat outside also a plus.
Response from Property: Thank you very much for your affirmation and sharing! We are very pleased to see your experience staying here during September. I'm glad to know that our location makes it easy for you to visit Jing'an Temple and the subway, and the efficient transportation connection provides convenience for your course study. We are proud of the spacious design and kitchen fittings of our studio apartments, which really enhance your living experience. In the near future, we sincerely invite you to visit again and continue to enjoy our services. Looking forward to making you feel the warmth and comfort of home with the same professional attitude and exquisite environment. Thank you again for your valuable feedback, your satisfaction is our unremitting pursuit.
Behzad Saket
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Oct 2024
Solo traveller
2 review
10/10
Outstanding
Posted on Dec 7, 2024
Everything was good , best people in reception . Helpful and kind staffs
Response from Property: Dear guest, hello! Thank you so much for your kind words about our reception staff. Our team members always adhere to the customer-centric service concept, and your satisfaction is our greatest achievement. In the coming days, we promise to provide excellent service as always and strive to exceed your expectations. At the same time, you are also welcome to put forward valuable comments or suggestions to make our service more perfect. Thank you again for visiting and positive comments, and look forward to seeing you next time!
Guest User
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Feb 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Apr 8, 2025
The check-in experience was far beyond my expectations. When I first came, a lady helped me with my luggage and checked me in. The room is also Japanese tatami, and the bedroom has wooden walls and floors. The staff are very enthusiastic and responsive, especially Davine, who speaks excellent Japanese. There is also a gym in the apartment, as well as a sauna and bath. I personally feel that the price-performance ratio is full. I have stayed in other base apartments, but none of them are as comfortable as this one.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing base Yuping Serviced Apartment! Thank you for your affirmation and wonderful comments! We are deeply honored that you are satisfied with your stay, especially the praise for our team's service and facilities. We are very grateful to have this kind, professional and fluent Japanese Devine. He is a member of our team, and we will convey your praise and let him know that this recognition means a lot to him. We are indeed committed to making every guest feel at home. Regarding the gym and sauna you mentioned, we will continue to optimize and maintain them to ensure that they can always provide you with the best experience. Your feedback is our motivation, we will continue to work hard to improve the quality of service, and look forward to providing you with a better stay. Thank you again for your valuable evaluation and choice.
mckky27
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Feb 2025
Solo traveller
19 review
10/10
Outstanding
Posted on Mar 20, 2025
The room is clean and comfortable in Japanese style, with large windows and very cozy.
The transportation nearby is convenient, and it takes about ten minutes to walk to Jinhong Bridge.
There is a convenience store opposite downstairs.
The service staff is also very enthusiastic, carefully introducing and helping to check in.
I will choose it again next time I come to Shanghai!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Base Yuping Serviced Apartment! Thank you for your satisfactory review! We are very glad that you have given high praise to the room facilities, convenient location and service experience. Your choice and support are our driving force. For your next visit to Shanghai, we will continue to use the same enthusiasm and professionalism to ensure that you enjoy a comfortable and convenient experience again. In addition, we will continue to optimize the room design and service details according to the suggestions of guests to improve your stay satisfaction. Thank you again for your valuable suggestions and choice, and look forward to your next visit.
koko cao
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Feb 2025
Business traveller
6 review
10/10
Outstanding
Posted on Mar 15, 2025
Very good, the service staff of the entire apartment is super friendly and reliable. It is the best service apartment I have ever lived in. It is very suitable for business trips. The front desk guy Devine is very enthusiastic and willing to help
Original TextTranslated by Google
Response from Property: Thank you very much for your high evaluation of us. Your satisfaction is our greatest honor! We are very proud of Devine's enthusiasm and professionalism in his service, and his performance far exceeded our expectations. We are glad to know that our apartment provides you with a comfortable, efficient and friendly environment during your business trip. We are honored for this. In order to continue to provide a first-class accommodation experience, we pay special attention to the service standards of each employee and will ensure that our team members such as Devine continue to provide excellent service, maintain a positive and cooperative attitude, and are always ready to respond to any situation that requires assistance. Whenever you need us, your voice and suggestions will be regarded as valuable assets by us. Thank you very much for your support and trust!
Guest User
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Jan 2025
Business traveller
254 review
10/10
Outstanding
Posted on Feb 4, 2025
Stayed for 7 consecutive days. What I am quite satisfied with is that the room is quite airy and soundproof. The surrounding area is quite quiet and suitable for work and self-cultivation. There is a 24-hour on-call service downstairs, which is quite safe. It is great to have a gym and sauna!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Base Yuping Serviced Apartment. We are very honored to have recognized your accommodation experience. We are very pleased to hear that you are satisfied with the sound insulation, surrounding environment and safety measures of the room. We have been committed to providing a quiet and comfortable accommodation environment to meet the needs of different guests. Regarding the gym and sauna, we know that they are important places for you to enjoy your leisure time, and we are very happy to receive your praise. Your valuable feedback will be the driving force for our continuous improvement. If there is any need for us to optimize or encounter any service problems in the future, please feel free to contact us. We will do our best to ensure that every guest can enjoy the best experience during their trip. Looking forward to serving you again and looking forward to your visit again!
Seeme Fly
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Dec 2024
Couple
10 review
9.0/10
Great
Posted on Feb 4, 2025
It's far from the city center and shopping malls, but there's Zheng Yuanyuan nearby, which has great massage! **Ordering food is fast and there are many choices. The hotel has a takeaway stand for pick-up** which is very convenient. The bath shampoo and body products smell great.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Base Yuping Serviced Apartment. Thank you very much for your valuable review. We are deeply sorry for the inconvenience of the location and will definitely take measures to improve this situation. We are very happy about the positive comments about Zheng Yuanyuan and the takeaway service, and we promise to continue to provide quality choices and services. We will pay special attention to your feedback on bath and shampoo products and promise to continue to provide a comfortable experience. Thank you again for your feedback, your voice is very important to our improvement. We will continue to work hard to improve our service and look forward to your next visit to experience more of our improvements and progress.
Anonymous User
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Jul 2025
Travelling with friends
4 review
10/10
Outstanding
Posted on Aug 9, 2025
The room design is very nice. The service is thoughtful and attentive. Devine is very friendly.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your positive review and valuable feedback about our apartment! We are delighted to learn that you were satisfied with the room design and service experience. Devine's friendly service is an important part of our team's ongoing efforts to improve, and your recognition will inspire us to continue providing even more thoughtful and attentive service to every guest. Your satisfaction is our greatest motivation, and we look forward to providing you with a quality accommodation experience again in the near future. If you have any further questions or suggestions, please feel free to contact us. We wish you a pleasant journey and look forward to seeing you again!
Tingjun
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Dec 2024
Solo traveller
1 review
10/10
Outstanding
Posted on Jan 18, 2025
subway:
Line 2: Subway Exit 1
Line 15: Exit 7.
It's a bit of a walk from the hotel, but it's quick and safe to walk late at night.
front desk:
If you can assist with parcel collection and takeout, the front desk staff will notify you. If you do not have a mainland phone number, the front desk will notify you via WeChat.
This time I asked them to help send the package, and the service was very good!
If you haven't checked in yet, you can send the package here in advance, tell the front desk, and pick up your package from the shelf when you check in.
They make a pot of tea every day, and you can bring a thermos to fill it before going out, so you can drink it when you go out.
Inside the room:
The equipment is very complete, but the disadvantage is that there is no humidifier or air filter or clothes deodorizing spray. When I come back from eating in a restaurant, the clothes are very smelly and they never go away.
People who are sensitive to smell can bring their own
Housekeeping:
Make the bed, replenish water, take off shoes, tissues, change garbage in the room and toilet every day, and change toilet floor mats every day (this is something that many hotels cannot do)
The floor aunts will mop the floor every day, and the room will smell good when you go back at night.
Other facilities:
The gym is 24 hours a day, but I didn't use it, and I don't know about the sauna either.
We arrived early that day and were allowed to check in early. Thank you very much. The facilities are actually very complete and there are no problems with allergies or pillows on the bed to sleep on.
The only problem was that it was very noisy the night I checked in. I didn’t know where construction was going on, and the house would vibrate. From the construction at night to the morning, it was noisy all night long...
Another small disadvantage is that the plug next to the bedside is old-fashioned and can only use USB. The plug in the kitchen is relatively strong.
I'm 15cm tall, so the shower head in the bathroom can only be hung back up. It's awkward to wash my hair and apply shower gel. I wish I could have a shorter shower head hanging next to it so it won't spray onto my face.
The toilet supplies are very fragrant, and I especially liked the pictures. I want to buy the same ones.
If you want to cook your own vegetables, you can take Exit 2 of Line 2. There is a large supermarket there with many vegetables to choose from. The fruits in the underground supermarket at Exit 1 are not delicious.
When I left, the front desk also gave me a small gift. The service here is really worth it!
There are Bawang Tea Ji, Mixue, Starbucks, coffee shops, shopping malls, supermarkets, and Watsons nearby. It is relatively close to Hongqiao Airport, and it is also very convenient to go to Shanghai West Road Railway Station, and it is also very convenient to transfer to Suzhou!
Original TextTranslated by Google
6/10
Response from Property: Dear guest, thank you for choosing base Yuping Serviced Apartment. Thank you very much for your detailed feedback! We are honored to receive such pertinent and useful suggestions, which is an important basis for improving our service quality and bringing a better experience to every guest. For transportation from the apartment, we will mark the subway exit information more clearly on the official website and provide more detailed navigation instructions. Your safety is always our top priority. Even if you visit late at night, we will ensure a safe walking route. Regarding the front desk service, thank you for your good comments. We have also emphasized that the service staff will further strengthen the training of communication with guests to ensure seamless connection of package and takeaway services. We are happy to assist in handling more storage needs to ensure that international guests can receive timely responses. We are committed to maintaining the complete equipment. We will make rectifications for the lack of humidifiers or air purification equipment, consider adding such equipment in the guest rooms, and study clothing deodorization products that are more conducive to the experience. At the same time, thank you for your affirmation of the tea service provided. We continue to work hard to improve the details of the stay experience. Of course, purchase issues and room services will be important contents in the specific rectification plan. We recognize your inconvenience and apologize for it. Fixing the plug problem is on the to-do list, and we have started to find solutions to optimize the bathroom shower head hanging rod design to make it more comfortable. We will pay more attention to such matters and improve facilities to meet the needs of different guests. Finally, we are very pleased with the small gift at the front desk and the surrounding amenities. We sincerely receive your suggestions and will do our best to improve to respond to and exceed the expectations of every guest. We look forward to serving you again and letting you experience a more comfortable and efficient stay.
Guest User
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Dec 2024
Solo traveller
2 review
4.5/10
Posted on Jan 12, 2025
There were fleas on the bed. I slept there for a night and was covered with bites all over my body. My neck, arms, and legs were all itchy. It was so itchy that I couldn't sleep in the middle of the night. This was the first time I stayed in a hotel with fleas. I was so upset.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Base Yuping Serviced Apartment. We are deeply sorry for the unpleasant experience you encountered during your stay. We understand that you have suffered serious inconvenience and are deeply concerned about this. To ensure that other guests' experience is not affected, we have immediately carried out a comprehensive and thorough cleaning and disinfection of your accommodation area, focusing on the bedding area. We are once again deeply sorry for the inconvenience this has caused you. We promise you that we will continue to improve our service quality and hygiene standards to prevent such incidents from happening again. We will do our best to resolve any problems you encounter in our hotel. I hope that when you visit again in the future, this place will become a safe haven for your soul. Thank you for your valuable feedback, which is a valuable opportunity for us to improve.
Guest User
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Nov 2024
Solo traveller
5 review
10/10
Outstanding
Posted on Dec 21, 2024
Very easy to find, the design is very user-friendly, and you feel like home as soon as you enter the lobby. All the service staff are very nice and attentive, especially Devine. Well, I will come to this apartment again next time~
Original TextTranslated by Google
6/7
Response from Property: Thank you for choosing Base Yuping Serviced Apartments. Thank you for your high evaluation of us. We are glad that you had such a pleasant stay in the apartment. We are proud to have employees like Devine who can serve you attentively and make you feel at home. Your satisfaction is our greatest pursuit. I hope that Devine's service has left a deep and positive impression on you. Your valuable comments are very important to us and will be used to continuously optimize and improve the quality of our services. We look forward to your visit to our apartment again next time. We will do our best to ensure that you can enjoy a better and more intimate service experience.
Thank you again for your choice and feedback. Looking forward to seeing you again in the near future.
Jiyongyina
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Nov 2024
Business traveller
1 review
10/10
Outstanding
Posted on Dec 28, 2024
It was already evening when I checked into this serviced apartment for the first time. Cherry and Devine at the front desk were very welcoming and even upgraded me to a one-bedroom apartment. It is well-equipped and very clean. What I love most is that there is a washing machine in the room! The sun can shine in the room until the afternoon, which is great. Really recommended! Good service and enthusiastic people! The two security guards are also very enthusiastic and help deliver express delivery to the door of the room every day. I will stay here again in the future. Forgot to mention, there was a young lady at the front desk who also helped a lot. Anyway, thank you very much 🙏
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Base Yuping Serviced Apartment. Thank you for your warm review! We are honored that you had such a pleasant stay. We will definitely share your feedback with all team members, whose enthusiasm and professional service are our pride. The upgraded rooms and the washing machine facilities provided are designed to enhance your stay experience, and we are glad that they have been recognized by you. We are honored to make you feel happy in the warm sunshine and professional service. Thank you again for your stay and look forward to your next visit! Wish you all the best and happiness always with you🙏
Guest User
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Apr 2025
Couple
3 review
9.7/10
Amazing
Posted on May 31, 2025
I stayed here for eight consecutive days. The room had great light, high ceilings, and Japanese-style decor, making it a very comfortable stay. The front desk lady was very helpful and readily available to assist with any questions. There's 24-hour security, and it's convenient for receiving deliveries and takeout. The location is also great! I would recommend this hotel to anyone visiting Shanghai for business or pleasure!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Base Yuping Serviced Apartments! Thank you very much for taking the time to leave us such a detailed and positive review. We are deeply honored, and your satisfaction is our greatest motivation to continuously improve our service and environment. We are sincerely pleased to hear that you enjoyed your eight days at our hotel. Your recommendation means a lot to us, not only because it is an honor, but also because it is recognition of our service and efforts. We hope to have the opportunity to welcome you and your friends back in the future and continue to create wonderful memories at our hotel. Thank you again for your support and affirmation, and we look forward to meeting you again.
YOOJEONG
Exquisite Studio (with Kitchen Washing Machine)
Stayed in Apr 2025
Solo traveller
7 review
10/10
Outstanding
Posted on May 3, 2025
The hotel was clean and the facilities were good, but the soundproofing wasn't very good, so I could hear construction noise from the next room, which was a bit uncomfortable.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Base Yuping Serviced Apartments! We appreciate your feedback on your stay and are pleased that you were satisfied with the hotel's cleanliness and facilities. We are committed to providing every guest with a comfortable and enjoyable stay. Regarding the soundproofing issue you mentioned, we sincerely apologize and understand the inconvenience this may have caused you. Please be assured that we are aware of this issue and are taking steps to improve it to ensure that future guests do not experience similar situations. Thank you again for your valuable feedback, and we look forward to the opportunity to serve you better.