Building 3, No. 2266 Pudong South Road, Pudong New Area, Shanghai, ChinaView Hotel Details
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Guest Reviews of UrCove by HYATT Shanghai Lujiazui EXPO
9.5/10
Outstanding
1941 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(1941)
Positive reviews(1901)
Reviews with photos/video(353)
Classy environment(168)
Friendly front desk staff(168)
Delicious breakfast(121)
Perfect for business trips(82)
Stayed multiple times(26)
Tasty coffee(25)
Excellent room layout(17)
Awesome gym(10)
Negative reviews(40)
24March
Standard King
Stayed in Jan 2025
Family
32 review
10/10
Outstanding
Posted on Feb 16, 2025
Right after we arrived we experienced excellent support and warm welcome. Hotel is located close to the metro station and few small restaurants. In our room we constantly could find a small chocolate bar and a soda, which was a nice touch by a hotel.
Definitely recommend it to our friends.
As always, we had a great time in Shanghai, exploring different restaurants and enjoying in a city vibe.
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Lujiazui Expo Center Urcove Hotel and giving such a high evaluation! Your praise is the greatest encouragement to us. Urcove always strives to create a home-like harbor for guests, a comfortable and spacious rest environment, delicious meals, warm and thoughtful service, so that you can truly experience relaxation and comfort here. The Yi Space in the hotel lobby provides you with exquisite afternoon tea and imported craft beer, allowing you to meet friends and chat here at ease. Sincerely invite you to come again! I wish you a happy life! General Manager——Raymond Liu
Anonymous User
Standard King
Stayed in Mar 2025
Business travellers
4 review
10/10
Outstanding
Posted on Apr 24, 2025
Friendly reception officers and hotel employees. Hotel in a good location. The restaurant food is nice.
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Lujiazui Expo Center Urcove Hotel and giving such a high evaluation! Your praise is the greatest encouragement to us. Urcove always strives to create a home-like harbor for guests, a comfortable and spacious rest environment, delicious meals, warm and thoughtful service, so that you can truly experience relaxation and comfort here. The Yi Space in the hotel lobby provides you with exquisite afternoon tea and imported craft beer, allowing you to meet friends and chat here at ease. Sincerely invite you to come again! I wish you a happy life! General Manager——Raymond Liu
Guest User
Standard King
Stayed in Aug 2024
Business travellers
11 review
7.5/10
Posted on Sep 9, 2024
Middle of nowhere but good room. Gym is spacious and new. Check in fast
Response from Property: Hello dear guests! Thank you very much for choosing to stay at Lujiazui Expo Center Yi Fei Hotel and for giving us such a high rating! Your praise is our greatest motivation. Urcove always pursues the goal of creating a home-like harbor for guests, with a comfortable and spacious resting environment, delicious meals, and warm and thoughtful services, so that you can truly experience relaxation and comfort here. The Yi Space in the hotel lobby provides you with exquisite afternoon tea and imported craft beer, allowing you to meet friends and chat freely here. We sincerely invite you to come again! Wish you a happy life! General Manager - Raymond Liu
Yeelinglee
Standard King
Stayed in Mar 2025
Couple
5 review
7.0/10
Posted on Apr 29, 2025
The food can do better and ready with hot serving, thanks.
Response from Property: 尊敬的賓客您好! 非常感謝您選擇入住陸家嘴世博中心逸扉酒店並給予如此高的評價! 您的好評是對於我們最大的激勵。 Urcove始終追求為賓客打造家一樣的港灣,舒適寬敞的休息環境,美味可口的餐食,熱情周到的服務,讓您在這裡能真正的體驗到放鬆和愜意。 酒店大堂的逸空間為您提供精緻的下午茶和進口精釀啤酒,讓您在這裏自在會友、談心。 誠邀您的再次到來! 祝您生活愉快! 總經理—— Raymond 劉
Guest User
Standard King
Stayed in Oct 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 8, 2024
Everything was really great, wonderful service, clean rooms, every room has tea bags and coffee machine, perfect japanese-styled toilets, clean service everyday. europenian breakfast, to-room delivery robots. 谢谢您啦!都是很好!
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住陸家嘴世博中心逸扉酒店並給予如此高的評價!您的好評是對於我們最大的激勵。Urcove始終追求為賓客打造家一樣的港灣,舒適寬敞的休息環境,美味可口的餐食,熱情周到的服務,讓您在這裡能真正的體驗到放鬆和愜意。酒店大堂的逸空間為您提供精緻的下午茶和進口精釀啤酒,讓您在這裏自在會友、談心。誠邀您的再次到來!祝您生活愉快! 總經理—— Raymond 劉
K导
Standard King
Stayed in Sep 2024
Business travellers
20 review
7.5/10
Posted on Nov 9, 2024
Was there for a convention. Do not expect Hyatt service from URcove by HYATT. They are not the same.
Response from Property: Hello, distinguished guests! Thank you very much for choosing to stay at Lujiazui Expo Center Yifei Hotel and giving such a high evaluation! Your favorable comments are the greatest encouragement to us. Urcove always strives to create a home-like harbor for guests, with a comfortable and spacious rest environment, delicious meals, and warm and thoughtful service, so that you can truly experience relaxation and comfort here. The Yi Space in the hotel lobby provides you with exquisite afternoon tea and imported craft beer, allowing you to meet friends and chat here at ease. We sincerely invite you to come again! I wish you a happy life! General Manager——Raymond Liu
SURESH LUCAS
Standard King
Stayed in May 2025
Business travellers
62 review
10/10
Outstanding
Posted on Jun 17, 2025
good clean nice interior good staff
Response from Property: 尊敬的賓客您好! 非常感謝您選擇入住陸家嘴世博中心逸扉酒店並給予如此高的評價! 您的好評是對於我們最大的激勵。 Urcove始終追求為賓客打造家一樣的港灣,舒適寬敞的休息環境,美味可口的餐食,熱情周到的服務,讓您在這裡能真正的體驗到放鬆和愜意。 酒店大堂的逸空間為您提供精緻的下午茶和進口精釀啤酒,讓您在這裏自在會友、談心。 誠邀您的再次到來! 祝您生活愉快! 總經理—— Raymond 劉
PANDI PALANI
Executive Twin Beds Room
Stayed in Apr 2025
Business travellers
6 review
10/10
Outstanding
Posted on May 30, 2025
Excellent Stay ....come again soon
Response from Property: 尊敬的賓客您好! 非常感謝您選擇入住陸家嘴世博中心逸扉酒店並給予如此高的評價! 您的好評是對於我們最大的激勵。 Urcove始終追求為賓客打造家一樣的港灣,舒適寬敞的休息環境,美味可口的餐食,熱情周到的服務,讓您在這裡能真正的體驗到放鬆和愜意。 酒店大堂的逸空間為您提供精緻的下午茶和進口精釀啤酒,讓您在這裏自在會友、談心。 誠邀您的再次到來! 祝您生活愉快! 總經理—— Raymond 劉
Guest User
Standard King
Stayed in Feb 2025
Business travellers
4 review
10/10
Outstanding
Posted on Mar 12, 2025
Joe is very kind and very gooood!!
Response from Property: 尊敬的賓客您好! 非常感謝您選擇入住陸家嘴世博中心逸扉酒店並給予如此高的評價! 您的好評是對於我們最大的激勵。 Urcove始終追求為賓客打造家一樣的港灣,舒適寬敞的休息環境,美味可口的餐食,熱情周到的服務,讓您在這裡能真正的體驗到放鬆和愜意。 酒店大堂的逸空間為您提供精緻的下午茶和進口精釀啤酒,讓您在這裏自在會友、談心。 誠邀您的再次到來! 祝您生活愉快! 總經理—— Raymond 劉
Anonymous User
Standard King
Stayed in Sep 2023
Business travellers
1 review
10/10
Outstanding
Posted on Oct 17, 2023
It is a pleasure stay at Urcove Expo.
After checking in, I was surprised to see a cleaning lady squatting inside the elevator. I asked her why. She said "the logo of the hotel is in white (carpet is dark grey). Should the logo be dirty. It doesn't look nice at all".
The cleaning lady of 5th floor also displays good customer service. At least in my opinion. If I used the items in a certain way. After cleaning, she will maintain it the way I used them.
The lady who helped me checked in on the day of my arrival is also helpful and friendly. Unfortunately I didn't catch her name. If I call right she is thin and wears glasses.
Last. Ms Yuki at the reception is also helpful. She helped me book my cab. And also taught me how to use the phone app to use the local bicycle. Looking forward to try it myself.
The only downside is transport if public transport is preferred. The metro station do need some patience and stronger lower limb power. I caught flu on my first night due to exhaustion from long flight time, colder and rainy climate when arrived.
Otherwise for the staff friendliness and helpfulness, I will still give 5 stars. Thank you. Appreciate.
Response from Property: The unexpected encounter between people is a great fate. Thank you very much for your support and affirmation. We hope to spend a good time with you at Yi Fei Hotel in the future journey and look forward to your visit again! General Manager—Raymond Liu
Katarzyna Dorota
Standard King
Stayed in Mar 2024
Solo travellers
10 review
9.5/10
Amazing
Posted on Apr 7, 2024
Very nice hotel, a bit aside of happenings but this also has advantages. Friendly staff, clean rooms.
Response from Property: Dear customer, Thank you very much for choosing to stay at UrCove by HYATT Shanghai Lujiazui EXPO and giving such a high evaluation! Your praise is the biggest incentive for us. We are looking foward you come back again! Wish you a happy life!
Guest User
Standard King
Stayed in Oct 2024
Business travellers
3 review
10/10
Outstanding
Posted on Nov 17, 2024
nice pretty good
will come Again
thx
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住陸家嘴世博中心逸扉酒店並給予如此高的評價!您的好評是對於我們最大的激勵。Urcove始終追求為賓客打造家一樣的港灣,舒適寬敞的休息環境,美味可口的餐食,熱情周到的服務,讓您在這裡能真正的體驗到放鬆和愜意。酒店大堂的逸空間為您提供精緻的下午茶和進口精釀啤酒,讓您在這裏自在會友、談心。誠邀您的再次到來!祝您生活愉快! 總經理—— Raymond 劉
Nimua
Standard King
Stayed in Jan 2024
Couple
9 review
10/10
Outstanding
Posted on Apr 10, 2024
My stay at 上海陸家嘴世博中心逸扉酒店 was truly delightful. From the moment I entered, I was impressed by the cleanliness and tidiness of the hotel. The staff was friendly, professional, and went above and beyond to ensure my comfort throughout my stay. The rooms were well-appointed and had a modern design, providing a comfortable and relaxing atmosphere. The hotel's location in the heart of 上海陸家嘴世博中心 added to the convenience, with easy access to nearby attractions and transportation. Overall, I highly recommend 上海陸家嘴世博中心逸扉酒店 for its cleanliness, excellent service, and convenient location
Response from Property: 酒店回覆內容:尊敬的賓客您好!非常感謝您選擇入住陸家嘴世博中心逸扉酒店並抽出寶貴時間給予點評。酒店坐落於上海繁華的浦東新區陸家嘴商圈,離地鐵4號線塘橋站步行衹有10分鐘,酒店周邊強大的交通樞紐體系為您的出行提供了便利。 酒店24小時免費提供的自助洗衣和烘乾房讓您甩掉大量的行李,使您的出行更輕鬆。期待您的再次入住!祝您生活愉快! 總經理—— Raymond 劉
Noppakorn
Superior King Size Room
Stayed in Jun 2023
Business travellers
6 review
8.0/10
Very Good
Posted on Jul 17, 2023
1. Very new hotels.
2. Their pillows and blanket are what I love the most.
3. The cleanliness of rooms are excellent.
4. Service mind of housekeeping is excellent.
5. Hotel's lobby is nice design and feel cozy.
What I dislike
1. Sound proof of room is lack of quality. I can hear the voice in hallway all the time.
2. Hotel's location is below average. It's not quite suitable when you travel by subway. But for taxi is very convenience.
Response from Property: The spring breeze is ten miles, not as good as your praise. Your recognition is like a warm current in winter, warming our hearts. Thank you for your encouragement. We will make persistent efforts to become the home away from home in your heart, and look forward to your coming home next time! General Manager—Amily Lee
Guest User
Superior Room (2 beds)
Stayed in Mar 2025
Solo travellers
7 review
9.0/10
Great
Posted on Apr 7, 2025
it is a good stay
Response from Property: 尊敬的賓客您好! 非常感謝您選擇入住陸家嘴世博中心逸扉酒店並給予如此高的評價! 您的好評是對於我們最大的激勵。 Urcove始終追求為賓客打造家一樣的港灣,舒適寬敞的休息環境,美味可口的餐食,熱情周到的服務,讓您在這裡能真正的體驗到放鬆和愜意。 酒店大堂的逸空間為您提供精緻的下午茶和進口精釀啤酒,讓您在這裏自在會友、談心。 誠邀您的再次到來! 祝您生活愉快! 總經理—— Raymond 劉