We booked a hotel temporarily and accommodated three people in a room for four people. I want to make two points about the service: My family was taking a shower in the room at night, and I couldn’t open the door when I entered from the outside, so I went to the front desk hoping to get an extra room card. Unexpectedly, the front desk’s solution was to give me an extra key card. stuck, so I could only stand at the door and wait.
I went to the front desk after ten o'clock, hoping to get an extra bottle of mineral water. The young man at the front desk refused and said he could only buy it himself. I don’t know much about the hotel’s rules. I don’t need you to bring it to the room just to come and get a bottle of water. Guests need to buy it themselves.
It was only at breakfast the next day that I discovered that all tour groups were staying in this hotel.
I blame myself for booking the wrong hotel, and the service is totally bad.
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