The only good thing about this hotel is Master Sun at the ski rental office
The price of staying in the peak season was nearly 3,000, so I decided to place the order thinking that I could slide in and out. Only when I arrived did I know that I still had to walk to Sunshine Ski Resort to buy the ski tickets... so the so-called convenience is 50%
The parent-child room is just a sofa bed that opens up. The space is very small and there is no gap between it and the second picture (think of the scene of boiling water).
On the day of check-in, just in time for a large group to check out, the scene was extremely chaotic. It is understandable, after all, it is the peak season and the Northeast is very popular this year, but the receptionist at the front desk was extremely irritable, and a young lady next to him reminded him to "talk to the guests properly!"
But what shocked me the most was that the hotel’s management was ineffective. I ordered takeout, thinking it couldn’t be delivered upstairs, but marked the room number, so I went to the lobby to wait. Unexpectedly, the merchant delivered it directly to the room and didn’t contact me. I called in the lobby. After calling the hotel to confirm, I returned to the room. I never expected that the hotel would send someone to my room to knock on the door and question me... I didn't open the door at that time. Let me ask, if the hotel can come to visit or quarrel casually, then the guests are outside. Who is responsible for the safety? It’s scary to think about it!
I originally wanted to give a bad review, but Master Sun, who rents the ski equipment, is so nice. He took the trouble to adjust the ski equipment for the children and explained the information in the ski resort in detail, which made me feel the deep enthusiasm and passion of the Northeastern people. kind!
This praise is dedicated to Master Sun! The standard of the service industry should be like this!
Original TextTranslation provided by Google