Guest User
January 8, 2024
The front desk of this hotel is the worst I have ever seen. There is a woman during the day and a man at night. They have a bad attitude. The front desk on the day of check-out was okay! ! !
1: I checked in at 11 a.m. and was assigned to a room at the elevator entrance. I heard the sounds of passers-by in the middle of the night and in the morning. This order has the right to room upgrade. When I checked in, I was told that there was no room and I could only make the original order. Later, I spent two breakfasts!
There is an escalator outside the window of the room, and the window is not closed tightly. At 21 o'clock in the evening, a few men came from nowhere and knocked on my window and asked me how to get out of this abandoned shopping mall. Then the front desk called the security guard, who had already gone out when they arrived, but nothing was solved.
2: I found that the sheets were unclean at 2 pm, so I called the front desk to ask them to change them, and then I went out to play. When I came back at 7 pm, they still hadn't been changed! ! Then I called the front desk, and the front desk said someone would come right away, but no one came. Fortunately, I met the guest room aunt nearby. I asked the aunt and said she hadn’t received a notice to change it. She didn’t receive one in the afternoon, and she didn’t receive one in the evening. ? ? Later, my aunt asked the front desk to change it. Fortunately, I came back early, otherwise my aunt would have got off work at 8 o'clock, and I would have to sleep on a dirty bed! I even suspect that the front desk did it on purpose?
The above is a thunderstorm! ! This hotel only has a good location! !
I had a lot of fun traveling all the way from Harbin to Shenyang, and Shenyang was not bad either. The attitude of a man and a woman at the front desk ruined their good impression of Shenyang! The hotel experience has dropped significantly! ! disappointment! ! Will not come again! !
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