Elegant Garden Wenjin Hotel (Shenzhen Luohu Port International Trade Branch)

Elegant Garden Wenjin Hotel (Shenzhen Luohu Port International Trade Branch) Reviews

Elegant Garden Wenjin Hotel (Shenzhen Luohu Port International Trade Branch)

Room 201, Langju Yufengting, No. 1010 Wenjin South Road, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
Elegant Garden Wenjin Hotel (Shenzhen Luohu Port International Trade Branch)
Elegant Garden Wenjin Hotel (Shenzhen Luohu Port International Trade Branch)Elegant Garden Wenjin Hotel (Shenzhen Luohu Port International Trade Branch)Elegant Garden Wenjin Hotel (Shenzhen Luohu Port International Trade Branch)
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Guest Reviews of Elegant Garden Wenjin Hotel (Shenzhen Luohu Port International Trade Branch)

9.0/10
Good
771 review
Verified reviews
Location8.9
Amenities8.8
Service9.2
Cleanliness9.0
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All reviews(771)
Positive reviews(749)
Reviews with photos/video(430)
Friendly front desk staff(142)
Convenient location(134)
Easy to get around(121)
Close to metro(87)
Would stay again(28)
Perfect for business trips(24)
Amazing natural light(9)
Good views(9)
Negative reviews(22)
Guest User
Selected Queen Room
Stayed in Oct 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Nov 15, 2025
Fast checkin Near to Station metro Clean room This area a lot of restaurants Halal This the from there station can go Huaqiang market, just 8 minutes Thank you for Wei, liu and peng
Response from Property: 尊敬的賓客，感謝您下榻雅園文錦酒店！承蒙您的喜愛，小雅又驚又喜，小雅將會再接再厲，服務好每一位賓客。酒店距離文錦地鐵站B出口僅50米，距離文錦渡口岸僅200米，羅湖火車站（深圳站）、羅湖口岸衹需10分鐘，向西村,東門步行街和國貿商圈也在附近。期待您的再次光臨，祝您旅途愉快!
Guest User
Selected Queen Room
Stayed in Sep 2025
Couple
2 review
10/10
Outstanding
Posted on Oct 29, 2025
We stayed here for a night on an overnight trip to Shenzhen. Perfect place for our purpose - clean and cozy room, kind staff, great location! Would book again for a short trip!
Response from Property: 尊敬的賓客，感謝您下榻雅園文錦酒店！承蒙您的喜愛，小雅又驚又喜，小雅將會再接再厲，服務好每一位賓客。酒店距離文錦地鐵站B出口僅50米，距離文錦渡口岸僅200米，羅湖火車站（深圳站）、羅湖口岸衹需10分鐘，向西村,東門步行街和國貿商圈也在附近。期待您的再次光臨，祝您旅途愉快!
M848157****
Cozy Queen Room
Stayed in Aug 2025
Other
1 review
10/10
Outstanding
Posted on Sep 15, 2025
The front desk service was attentive, and the environment was quite clean and hygienic. Today, they upgraded my room for free to one facing a residential area, which was very quiet. The location is also excellent, making it convenient to get to Luohu Port and Dongmen Old Street. Overall, it's pretty good value for money.
Original textTranslated by Google
Response from Property: 尊敬的賓客，感謝您下榻雅園文錦酒店！承蒙您的喜愛，小雅又驚又喜，小雅將會再接再厲，服務好每一位賓客。酒店距離文錦地鐵站B出口僅50米，距離文錦渡口岸僅200米，羅湖火車站（深圳站）、羅湖口岸衹需10分鐘，向西村,東門步行街和國貿商圈也在附近。期待您的再次光臨，祝您旅途愉快!
Trip.com 匿名用戶
Selected Queen Room
Stayed in Aug 2025
Business traveller
31 review
5.0/10
Posted on Sep 10, 2025
I had stayed here previously, and the room's condition was decent, similar to my last visit. However, there was a significant issue with a strong sewage smell backing up from the bathroom drain and permeating the room. Knowing this from my last stay, I specifically informed the front desk during check-in, requesting a room free of such odors. Unfortunately, the problem remained. Even with the bathroom door tightly shut at night and the exhaust fan off, the foul smell still seeped out, making me feel nauseous and disturbing my sleep. Furthermore, the soundproofing is only average. I strongly advise potential guests to choose with caution.
Original textTranslated by Google
Response from Property: Dear guest, thank you for staying at the Graceland Wenjin Hotel! We apologize for not satisfying you. We will continue to strive to provide excellent service to every guest. Regarding the room odor issue, the recent typhoon has blocked the drainage system in some rooms. Please contact the front desk for a room change. The hotel is only 50 meters from Exit B of Wenjin Subway Station, 200 meters from Wenjin Ferry Port, and a 10-minute drive from Luohu Railway Station (Shenzhen Station) and Luohu Port. Xiangxi Village, Dongmen Pedestrian Street, and the Guomao shopping district are also nearby. We look forward to seeing you again and wish you a pleasant trip!
M414589****
Selected Queen Room
Stayed in Aug 2025
Other
8 review
10/10
Outstanding
Posted on Sep 2, 2025
I found a hotel in Shenzhen that offers excellent value for money. Upon check-in, the front desk generously upgraded my room for free. I found the cleanliness to be quite good, and the front desk service was very friendly and welcoming. I highly recommend it! Just a heads-up: there are stairs.
Original textTranslated by Google
Response from Property: Dear guest, thank you for staying at the Graceland Wenjin Hotel! We are delighted and honored to receive your hospitality. We will continue to strive to provide excellent service to every guest. The hotel is just 50 meters from Exit B of Wenjin Subway Station, 200 meters from Wenjin Ferry Port, and a 10-minute drive from Luohu Railway Station (Shenzhen Station) and Luohu Port. Xiangxi Village, Dongmen Pedestrian Street, and the Guomao shopping district are also nearby. We look forward to welcoming you again and wish you a pleasant trip!
Guest User
Cozy Queen Room
Stayed in Oct 2025
Business traveller
1 review
10/10
Outstanding
Posted on Nov 25, 2025
The room is clean and close to metro station.
Response from Property: 尊敬的賓客，感謝您下榻雅園文錦酒店！承蒙您的喜愛，小雅又驚又喜，小雅將會再接再厲，服務好每一位賓客。酒店距離文錦地鐵站B出口僅50米，距離文錦渡口岸僅200米，羅湖火車站（深圳站）、羅湖口岸衹需10分鐘，向西村,東門步行街和國貿商圈也在附近。期待您的再次光臨，祝您旅途愉快!
Anonymous User
Selected Queen Room
Stayed in Jul 2025
Solo traveller
3 review
10/10
Outstanding
Posted on Aug 30, 2025
The room was clean and tidy, making for a very comfortable stay. The front desk service was also excellent; they even offered a small discount when I wanted to change room types. Overall, it definitely deserves a five-star rating.
Original textTranslated by Google
Response from Property: Dear guest, thank you for staying at the Graceland Wenjin Hotel! We are delighted and honored to receive your hospitality. We will continue to strive to provide excellent service to every guest. The hotel is just 50 meters from Exit B of Wenjin Subway Station, 200 meters from Wenjin Ferry Port, and a 10-minute drive from Luohu Railway Station (Shenzhen Station) and Luohu Port. Xiangxi Village, Dongmen Pedestrian Street, and the Guomao shopping district are also nearby. We look forward to welcoming you again and wish you a pleasant trip!
Trip.com 匿名用戶
Selected Queen Room
Stayed in Jul 2025
Business traveller
31 review
10/10
Outstanding
Posted on Aug 28, 2025
The room for this stay was an improvement from my last visit, and the front desk even gave me a complimentary upgrade. The location remains excellent, and the soundproofing was also better in this room. Compared to my previous experiences, I was much more satisfied this time around. Overall, it was a decent stay. However, the facilities are quite basic, making it more suitable for business trips. There are still a few minor areas for improvement.
Original textTranslated by Google
Response from Property: Dear guest, thank you for staying at the Graceland Wenjin Hotel! We are delighted and honored to receive your hospitality. We will continue to strive to provide excellent service to every guest. The hotel is just 50 meters from Exit B of Wenjin Subway Station, 200 meters from Wenjin Ferry Port, and a 10-minute drive from Luohu Railway Station (Shenzhen Station) and Luohu Port. Xiangxi Village, Dongmen Pedestrian Street, and the Guomao shopping district are also nearby. We look forward to welcoming you again and wish you a pleasant trip!
M316526****
Selected Queen Room
Stayed in Jul 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Aug 25, 2025
This hotel offers good value for money and boasts an excellent location. My overall experience was quite pleasant. It's incredibly convenient for reaching destinations like Hong Kong, Dongmen Food Street, and the train station. The cleanliness was also well-maintained. All in all, a positive stay.
Original textTranslated by Google
Response from Property: Dear guest, thank you for staying at the Graceland Wenjin Hotel! We are delighted and honored to receive your hospitality. We will continue to strive to provide excellent service to every guest. The hotel is just 50 meters from Exit B of Wenjin Subway Station, 200 meters from Wenjin Ferry Port, and a 10-minute drive from Luohu Railway Station (Shenzhen Station) and Luohu Port. Xiangxi Village, Dongmen Pedestrian Street, and the Guomao shopping district are also nearby. We look forward to welcoming you again and wish you a pleasant trip!
M2a5gpxd6****
Selected Queen Room
Stayed in Jul 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Aug 24, 2025
The front desk staff were very friendly and helpful. The room was clean and hygienic. I even received a complimentary upgrade during check-in! The room was very comfortable and also quite quiet. Free luggage storage is also available. Overall, it was a very positive experience.
Original textTranslated by Google
Response from Property: Dear guest, thank you for staying at the Graceland Wenjin Hotel! We are delighted and honored to receive your hospitality. We will continue to strive to provide excellent service to every guest. The hotel is just 50 meters from Exit B of Wenjin Subway Station, 200 meters from Wenjin Ferry Port, and a 10-minute drive from Luohu Railway Station (Shenzhen Station) and Luohu Port. Xiangxi Village, Dongmen Pedestrian Street, and the Guomao shopping district are also nearby. We look forward to welcoming you again and wish you a pleasant trip!
Guest User
Selected Queen Room
Stayed in Aug 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Sep 29, 2025
Clean and comfortable with easy access to transport. Good service and friendly staff.
Response from Property: 尊敬的賓客，感謝您下榻雅園文錦酒店！承蒙您的喜愛，小雅又驚又喜，小雅將會再接再厲，服務好每一位賓客。酒店距離文錦地鐵站B出口僅50米，距離文錦渡口岸僅200米，羅湖火車站（深圳站）、羅湖口岸衹需10分鐘，向西村,東門步行街和國貿商圈也在附近。期待您的再次光臨，祝您旅途愉快!
Laoduner
Selected Queen Room
Stayed in Jul 2025
Business traveller
5 review
7.7/10
Good
Posted on Aug 11, 2025
The front desk staff kindly upgraded my room. It was quite spacious but featured a unique layout with steps, so caution is advised to avoid tripping, especially at night. **Pros**: The location is excellent, being very close to both the border crossing and the metro station, and it was surprisingly quiet. **Cons**: The bathroom had a persistent, unpleasant odor that was noticeable every time I returned to the room. Overall, it was a decent stay.
Original textTranslated by Google
Response from Property: Dear guest, thank you for staying at the Graceland Wenjin Hotel! Thank you so much for taking the time to share your experience! We are truly delighted to see that you appreciated our convenient location, quiet environment, and the front desk room upgrade service, which is something we are constantly striving for. Regarding the bathroom odor issue you mentioned, we are deeply sorry for the unpleasant experience you experienced. We have immediately reported this to the engineering department, and they will immediately arrange a comprehensive inspection and repair to resolve this issue and ensure that future guests will have a more comfortable stay. Thank you again for your understanding and suggestions, and we look forward to providing you with a more perfect stay next time. The hotel is only 50 meters from Exit B of Wenjin Metro Station, 200 meters from Wenjin Ferry Port, and a 10-minute drive from Luohu Railway Station (Shenzhen Station) and Luohu Port. Xiangxi Village, Dongmen Pedestrian Street, and the Guomao Business District are also nearby. We look forward to seeing you again and wish you a pleasant trip!
_WeChat43641****
Selected Queen Room
Stayed in Jun 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Jul 29, 2025
The hotel boasts a convenient location, offering great value for exploring Hong Kong, famous snack streets, or Dongmen Old Street. It's also relatively new, having opened recently, and my overall check-in experience was very pleasant. The room featured large windows, allowing for plenty of natural light, and excellent soundproofing. The front desk staff were highly professional and always ready to assist with luggage. Basic amenities, including tea bags and toiletries, were fully stocked. The main highlight is its close proximity to Luohu Port, with direct metro access to Hong Kong in just two stops! It's genuinely hard to find such an affordably priced hotel. I'm extremely satisfied.
Original textTranslated by Google
Response from Property: Dear guest, thank you for staying at the Graceland Wenjin Hotel! We are delighted and honored to receive your hospitality. We will continue to strive to provide excellent service to every guest. The hotel is just 50 meters from Exit B of Wenjin Subway Station, 200 meters from Wenjin Ferry Port, and a 10-minute drive from Luohu Railway Station (Shenzhen Station) and Luohu Port. Xiangxi Village, Dongmen Pedestrian Street, and the Guomao shopping district are also nearby. We look forward to welcoming you again and wish you a pleasant trip!
M658836****
Deluxe 2-bed Room
Stayed in Jun 2025
Travelling with friends
4 review
10/10
Outstanding
Posted on Jul 26, 2025
My experience at Yaan Wengjin Hotel was fantastic! The location is superb, offering extremely convenient transportation, as it's close to a subway station with plenty of dining options nearby. The room was clean and tidy, the bedding soft and comfortable, and I slept soundly, waking up naturally refreshed. The bathroom was also fresh, and the toiletries were of excellent quality. The front desk staff provided warm and attentive service, making check-in and check-out fast and efficient. Whenever we encountered any issues, the staff responded promptly and resolved them perfectly. It offers excellent value for money. I'll definitely stay here again on my next visit! Highly recommend!
Original textTranslated by Google
Response from Property: Dear guest, thank you for staying at the Graceland Wenjin Hotel! We are delighted and honored to receive your hospitality. We will continue to strive to provide excellent service to every guest. The hotel is just 50 meters from Exit B of Wenjin Subway Station, 200 meters from Wenjin Ferry Port, and a 10-minute drive from Luohu Railway Station (Shenzhen Station) and Luohu Port. Xiangxi Village, Dongmen Pedestrian Street, and the Guomao shopping district are also nearby. We look forward to welcoming you again and wish you a pleasant trip!
M521690****
Deluxe 2-bed Room
Stayed in Jun 2025
Couple
47 review
9.7/10
Amazing
Posted on Jul 16, 2025
The stay was incredibly comfortable and very quiet. The location is superb, with a supermarket and an Istanbul restaurant right next door, and the subway station is right outside the door. I highly recommend this very clean and convenient hotel.
Original textTranslated by Google
Response from Property: Dear guest, thank you for staying at the Graceland Wenjin Hotel! We are delighted and honored to receive your hospitality. We will continue to strive to provide excellent service to every guest. The hotel is just 50 meters from Exit B of Wenjin Subway Station, 200 meters from Wenjin Ferry Port, and a 10-minute drive from Luohu Railway Station (Shenzhen Station) and Luohu Port. Xiangxi Village, Dongmen Pedestrian Street, and the Guomao shopping district are also nearby. We look forward to welcoming you again and wish you a pleasant trip!