Shenzhen Ruiya Hotel Apartment (Huaqiangbei Science Museum Subway Station Store)

Shenzhen Ruiya Hotel Apartment (Huaqiangbei Science Museum Subway Station Store) Reviews

Shenzhen Ruiya Hotel Apartment (Huaqiangbei Science Museum Subway Station Store)

Jie En Building, Song Ling road, Fu Tian district, Futian-Convention Centre & Huaqiangbei Commercial, Shenzhen, ChinaView Hotel Details
Shenzhen Ruiya Hotel Apartment (Huaqiangbei Science Museum Subway Station Store)
Shenzhen Ruiya Hotel Apartment (Huaqiangbei Science Museum Subway Station Store)Shenzhen Ruiya Hotel Apartment (Huaqiangbei Science Museum Subway Station Store)Shenzhen Ruiya Hotel Apartment (Huaqiangbei Science Museum Subway Station Store)
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Shenzhen Ruiya Hotel Apartment (Huaqiangbei Science Museum Subway Station Store) Guest Reviews

4.2/5
Very Good
82 review
Verified reviews
Location4.1
Amenities4.1
Service4.4
Cleanliness4.2
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All Reviews(82)
Positive reviews(70)
Reviews with photos/video(20)
Awesome stay(18)
Clean and tidy(14)
Awesome rooms(11)
Classy environment(5)
Many amenities(5)
Friendly front desk staff(5)
Convenient location(4)
Beds were average(3)
Negative reviews(12)
Felix 飞龙
Comfy Room (Double bed) (Fridge)
Stayed in Mar 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The place is clean and tide, good for different type of travelers, near to the electronics market etc
Response from Property: Dear guests, hello! Thank you for staying at Ruiya Serviced Apar**ent. I am so happy to see your comments. Thank you for your five-point praise. I believe that every encounter in life is not easy. I am glad to bring you good memories after parting. Our only hope is to use our professional and caring service to add a little happiness and beauty to your journey life. Looking forward to your visit again!
Guest User
Suite (Fridge)
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 22, 2023
Great location! Safe area with great people around! Recommended!!
Response from Property: Dear guest, hello: Thank you very much for choosing our hotel as your destination for this trip. As you mentioned, the hotel is located in a convenient and advantageous geographical location, with complete supporting facilities, a clean and tidy environment, and thoughtful smile service, aiming to help you alleviate the fatigue of traveling and convey full vitality to the next post station. Thank you for your support. Xiaorui looks forward to your return again. Wishing you good health and a happy family!
Guest User
Suite (Fridge)
Stayed in Mar 2024
Business travellers
31 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Great location with economic prices
Response from Property: Dear guest, hello: Simple words do not have fancy embellishments, but they are full of emotions. Feel free and enjoy the beauty along the way with you!
Jitin Daswani
Comfy Room (Double bed) (Fridge)
Stayed in Aug 2023
Couples
23 review
5.0/5
Outstanding
Posted on Aug 26, 2023
All good 😊
어디서나072
Comfy Room (Double bed) (Fridge)
Stayed in Mar 2024
Business travellers
12 review
4.7/5
Amazing
Posted on Mar 12, 2024
A clean and friendly place that welcomes you with a smile until the end. I want to use it on my next business trip as well. Prosper, see you next time, friendly staff, cleaning lady
Original TextTranslated by Google
Response from Property: Dear guest, hello: Thank you very much for choosing our hotel as your stay for this trip. As you said, the hotel has a convenient and superior location, complete supporting facilities, a clean and tidy environment, and considerate and thoughtful service with a smile. It aims to help you get rid of the tiredness of the journey and convey full vitality to the next stop. Thank you for your support. Xiao Rui looks forward to your return again. I wish you good health and happiness for your family!
Guest User
Comfy Room (Double bed) (Fridge)
Stayed in Feb 2024
Friends
1 review
5.0/5
Outstanding
Posted on Feb 29, 2024
A friend recommended this hotel and said it was very good. The transportation is convenient. The hotel is very stylish and has complete facilities. There are washing machines, refrigerators, and clothes dryers. The girl at the front desk is really good at service. She is very enthusiastic and feels very warm. The fatigue of the journey is instantly reduced. Like it. The hotel service is in place, the service attitude is very good, the room condition is good, and the room is very clean. I will choose this hotel next time. Good service, clean and hygienic. . !!
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Response from Property: Hello dear guests! Thank you for staying at Ruiya Serviced Apar**ents. I am really pleased to see your review. Thank you for your five-point praise. I believe that every encounter in life is difficult. I am very happy that I can bring you beautiful memories after parting. Our only hope is to use our professional and considerate services to add a little happiness and beauty to your travel life. welcome next time!
Guest User
Comfy Room (Double bed) (Fridge)
Stayed in Dec 2023
Couples
2 review
4.0/5
Very Good
Posted on Dec 20, 2023
Hygienic and clean, the room is large, soundproofed, cost-effective, complete facilities, there are many delicious food around, and the service is considerate. It is very suitable for traveling and living.
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Response from Property: Dear guest: Hello! I am not perfect enough, but I am flattered to see your perfect love!
Guest User
Elegant Duplex Loft (Double bed) (Fridge)
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 25, 2024
Very satisfied, the room is very bright (I hope the small lights on the stairs are turned off, I can't sleep with them on), the front desk lady is very enthusiastic, overall very good
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Ruiya Serviced Apar**ent. I am so happy to see your comments. Thank you for your five-point praise. I believe that every encounter in life is not easy. I am glad to bring you good memories after parting. Our only hope is to use our professional and caring service to add a little happiness and beauty to your journey life. Looking forward to your visit again!
Guest User
Guestroom (Double bed) (Fridge)
Stayed in Nov 2023
Couples
5 review
4.0/5
Very Good
Posted on Nov 12, 2023
It's a bit scary to go there at night, but the house is big and quite comfortable. I will go again next time I have the opportunity. The floor is quite high and I am very happy that I can check out late. Will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Comfy Room (Double bed) (Fridge)
Stayed in Apr 2024
Solo travellers
2 review
4.7/5
Amazing
Posted on Apr 23, 2024
Although it is an old building, the interior is modeled cleanly. There are many restaurants nearby, a convenience store is not far, and the subway station is also within walking distance. It is well lit and the air conditioner works well. The refrigerator works well and all the furniture is as clean as new. The hot water doesn't come out right away, so you have to turn it on and wait a bit, but once it does, it's hot enough haha. What's disappointing is that on the first day, there was dust on the bedding, so I had to shake it off, and the towel had a musty smell, which bothered me a little. But I intend to visit again!
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Response from Property: Hello, valued guest! Thank you for choosing Yea. Thank you for your valuable comments. We will make active improvements to provide you with a comfortable moving-in experience. We look forward to your next visit. We look forward to welcoming you again next time. Enjoy your stay and welcome us again. It's time to change, people are sad, it's time to go, it's time to move in, it's time to move on. Light girl
Anonymous User
Comfy Room (Double bed) (Fridge)
Stayed in Jan 2024
Business travellers
80 review
3.5/5
Posted on Jan 20, 2024
Hotels with prices around 200, no matter Shenzhen, Beijing or Shanghai, are very sloppy in terms of hygiene. No one really has enough time to eat and have nothing to do. It’s hard for the cleaning lady and the front desk staff. As a service industry, with this If you are not a child anymore, do you need the supervision or requirements of third-party customers to complete your work? Cleaning, disinfecting and folding the bedsheets will make me mistakenly think that you took the sheets that the previous customer just slept on and put them on my bed without cleaning them. Every time I stay for more than 3 days, I will ask to change the sheets. If I don't change them, or I will fight with the cleaning lady. In a battle of wits and courage, the cleaning staff with a price of around 400 can consciously change new sheets without supervision. The front desk or cleaning aunt with a price of around 200 or lower can help you save costs by watching people order food and being nice to talk to, and put unwashed sheets on them, such as Shenzhen Dong The door of Junyi Hotel is very confusing. For example, this hotel cleaning staff turned the sheets over and put them on the bed again, and refolded my used towels and put them in the room as new towels for me. I didn’t target the cleaning staff, and there was no instruction from my superiors. Who would do such troublesome things? It's a thankless thing. I just feel very tired. I use my precious time to get angry or write comments about this kind of thing. I don't want to say more. You know what your own studio is like. Don't always look for problems and reasons from customers. Can't you just look for your own problems and fix them? Very simple thinking, isn't it?
Original TextTranslated by Google
Response from Property: Dear guest, hello: There are imperfections in beauty and expectations in our hearts. We are very sorry for the inconvenience. We have also investigated your doubts and dissatisfaction: 1. The bedding we replace is clean after washing and disinfection. We have always insisted on pursuing the concept of making guests feel at ease and sleep peacefully since our opening. There are absolutely no sheets used by the previous customer as you said, because the sheets and quilt covers are made of cotton, so wrinkles are normal, so you can use them with confidence! 2. Our room attendants will replace new bath towels and towels for you. Our room attendants will show the replaced bedding to you. This is what you witnessed in person in the room. 3. During our communication with you, you were dissatisfied, and we were looking for the reasons within ourselves. From the communication records, we have never mentioned any problems with you. Have you experienced other unsatisfactory things? Thank you again for your unsatisfactory experience, but we also hope that you can evaluate your stay experience fairly and impartially, and have the opportunity to visit again next time.
Guest User
Comfy Room (Double bed) (Fridge)
Stayed in Jan 2024
Couples
8 review
3.5/5
Posted on Jan 7, 2024
The mattress is very uncomfortable, spring mattress, my back hurts from sleeping, the quilt in the double room is also very small, the bedding is generally poor, and the sofa is also very small. The decoration is quite good and very stylish. The only drawback is the bed and bedding
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your review. Some of our rooms have been upgraded with mattresses from the British brand Slumberland. You are welcome to come and experience it.
Gennie
Suite (Fridge)
Stayed in Dec 2023
Friends
9 review
3.0/5
Posted on Jan 1, 2024
The hotel is a 15-minute walk from the subway station. It is difficult to find if you arrive at night. The air quality in the room is not good. There is a strong smell of cigarette smoke when you open the door. It feels weird to check in at the hotel. I will not stay in the building next time.
Original TextTranslated by Google
Response from Property: Hello dear guests! We are very sorry for bringing you such an inconvenient check-in experience. We also thank you very much for raising some facility issues with us. We will also conduct inspections on all rooms in the hotel regarding this issue. Xiao Rui also looks forward to your next visit to check the results. oh!
Anonymous User
Suite (Fridge)
Stayed in Jun 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Jul 7, 2023
Due to work reasons, I forgot to comment after checking out. I will comment today when I am free. Hygiene: Neat and clean, supplies are complete Environment: The area around the room is quite quiet, and I slept well. wake up naturally Facilities: relatively complete equipment, washing machine, dryer, refrigerator, TV set Service: The front desk is very warm and welcoming, the communication is smooth throughout the whole process from check-in to check-out, and they will also introduce surrounding delicacies Location: Very close to the Science Museum of Metro Lines 1 and 6, about 3-5 minutes, as I remember, It is worth recommending, and I will come again next time I have a chance!
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Response from Property: Hello, dear guests! Thank you very much for choosing to stay in our hotel and sharing your experience! Xiaorui is committed to providing guests with a cordial and thoughtful check-in experience! Thank you for coming and meeting us, if you like us, remember to come back and see us, I wish you a happy life! welcome next time.
Anonymous User
Suite (Fridge)
Stayed in Jun 2023
Friends
3 review
5.0/5
Outstanding
Posted on Jun 27, 2023
The location of the hotel is easy to find. It is a building on Binhe Road. The transportation is very convenient. It is about 500 meters away from the subway entrance of Line 1. It takes about 5 minutes to walk. The interior decoration of the hotel is quite new. The room is large and clean. The bed It was also very comfortable to sleep in. The equipment inside is also very complete. There is a washing machine and dryer for easy changing and washing. The service at the front desk is very enthusiastic and will introduce various delicacies in the surrounding area. The surrounding area is the famous Huaqiangbei, so I went to check it out. , there are many digital products there. It's also very close to the Convention and Exhibition Center. This location is really convenient for going anywhere.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for choosing to stay at our hotel and sharing your stay experience! Xiao Rui is committed to providing guests with a friendly and thoughtful stay experience! Thank you for coming and meeting us. If you like us, remember to come back and see us. I wish you a happy life! welcome next time.