Yayuan Caitian Hotel

Yayuan Caitian Hotel Reviews

Yayuan Caitian Hotel

2nd Floor, Feicui Mingyuan, Caitian North Road, Futian District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
Yayuan Caitian Hotel
Yayuan Caitian HotelYayuan Caitian HotelYayuan Caitian Hotel
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Guest Reviews of Yayuan Caitian Hotel

8.7/10
1341 review
Verified reviews
Location8.6
Amenities8.5
Service8.9
Cleanliness8.7
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All reviews(1341)
Positive reviews(1289)
Reviews with photos/video(108)
Easy to get around(122)
Convenient location(95)
Friendly front desk staff(74)
Awesome amenities(66)
Close to metro(63)
Many amenities(49)
Perfect for business trips(16)
Stayed multiple times(2)
Negative reviews(51)
Guest User
Business Twin Room
Stayed in Oct 2025
Travelling with friends
1 review
8.5/10
Very Good
Posted on Nov 20, 2025
The hotel offers excellent service with friendly receptionists.* Donggualing MTR station is just across the street, and it's only two stops away from Futian Checkpoint for connecting to the high-speed train to Hong Kong. The hotel is also fairly close to a mosque and halal food centres. For faster and more convenient travel, you can use Didi as transportation — it's cheap and reasonably priced.
Response from Property: 尊敬的賓客：您好！非常感謝您對我們酒店如此的青睞和喜愛！前進的腳步永不停歇，為了您的信賴，我們將更加堅持不懈，雅園酒店永遠屹立於這個城市，等候您的來臨！不見不散哦！祝：笑口常開^_^！
Guest User
Deluxe Twin Room
Stayed in Jul 2025
Travelling with friends
7 review
10/10
Outstanding
Posted on Aug 24, 2025
Stayed at "Yayuan Caitian Hotel (Shenzhen UpperHills Lotus Mountain Branch)" tonight. Although the room is a bit compact, it’s truly small but fully equipped! The environment is spotlessly clean and tidy, with all necessary amenities, and the bed is comfortable for a great sleep～ The location is super convenient, close to shopping malls and Lotus Mountain Park, making it easy to go out and find food. The staff are friendly and respond quickly, making the stay worry-free. For the price, it’s definitely a great value choice for accommodation in Shenzhen! Highly recommended for friends who prioritize cleanliness and convenience! 👍🏨
Response from Property: 尊敬的賓客： 感謝您入住酒店並分享， 很高興酒店的每一個環節都得到您的認可， 通過您細緻入微的描述， 可以感受到這次旅程給您帶來的幸福感， 這是我們服務者一直追求的， 這也將成為我們繼續努力、不斷進取的動力， 期待下次為您服務！
Jon Michael Metzinger
Deluxe King Room
Stayed in Sep 2025
Other
2 review
10/10
Outstanding
Posted on Oct 5, 2025
Close to Lotus Mountain. Convenience stores right downstairs. Staff friendly and helpful. I had to leave for the airport early in the morning and they had a taxi waiting for me. Thank you Yayuan Caitain Hotel and staff!!!
Response from Property: 世界上最幸運的是莫過於遇到懂你的顧客，感謝您的認可。小店努力做的會越來越好
Moca9
Business Queen Room
Stayed in Jan 2025
Business traveller
9 review
7.5/10
Posted on Feb 1, 2025
Good location, near shopping mall and park. Quite neighborhood. Overall service acceptable. Rooms small but, cleaned. Windows in the room be recommended. Internet speed were unstable. However, I would recommend for short trip.
Response from Property: 親愛的賓客，您好：給您帶來不好的入住感受,我們深表歉意,您的反饋我們將給予最高的重視並進行培訓整改,我們會不斷地提高服務質量和設施設備的品質,希望能夠給每位客人帶來温馨的入住環境,期待您的再次入住,祝願美好的事物每天與您相伴
Guest User
Deluxe Twin Room
Stayed in May 2025
Travelling with friends
4 review
9.5/10
Amazing
Posted on Jul 9, 2025
The room is clean and nice. The bathroom is also good. Super conveniently located opposite the Metro Exit. Close to the Islamic center and halal food options. I would recommend the Hotel 🙏🏼
Response from Property: 尊敬的賓客， 感謝你下榻 雅園 酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰蓮花山、 深業上城購物中心， 吃喝玩樂影院， 一應俱全。 歡迎您下次來體驗。
Guest User
Delicate King Room
Stayed in Mar 2025
Travelling with friends
37 review
10/10
Outstanding
Posted on Apr 21, 2025
Excellent location near mrt exit C. Large bed. Free Parking. Friendly receptionists. Large shopping complex nearby.
Response from Property: 尊敬的賓客： 您好！ 感謝您對雅園的信賴與選擇！ 從您步入 雅園的那一刻開始您就是我們的家人，我們希望用自己的貼心給您家人般得照料，雅園 就是您在深圳温暖的家外之家！常回家看看！ 祝： 安好！
Guest User
Delicate King Room
Stayed in Oct 2024
Other
75 review
7.0/10
Posted on Nov 25, 2024
Good location. Across the street from exit c. Very closed to the mall
Response from Property: Dear guests, hello! Yaer deeply regrets that we failed to bring you a satisfactory stay experience. We are very grateful for your favor. Among many hotels, Yayuan Caitian Hotel was chosen. The advantage of geographical location must be the primary consideration. Hygiene and service are our most important issues in daily life. With your valuable suggestions, we will try our best to do better. The hotel is close to Lianhuashan Park, Bijiashan Park, Shangmeilin, Shenzhen Industry City, and Xinhaoyidu Business District. The price is also relatively affordable. We will not forget our original intention, forge ahead, and strive to achieve the ultimate. Looking forward to meeting Yayuan with you again
Anonymous User
Mini Room
Stayed in Mar 2025
Solo traveller
10 review
8.0/10
Very Good
Posted on Jun 16, 2025
very good location but the smell of smoking is everywhere even booking non-smoking room.
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Deluxe King Room
Stayed in Sep 2024
Other
75 review
4.0/10
Posted on Oct 21, 2024
Very dirty. Pls see the pictures. All molds on the wall and dirty carpet
Response from Property: Dear guest, hello: We are deeply sorry for giving you a bad experience. We will attach the highest importance to your feedback and conduct training and rectification. We will continue to improve the quality of service and facilities. We hope to bring a warm living environment to every guest. We look forward to your stay again and wish you good things every day.
HAMA1818
Delicate King Room
Stayed in Nov 2024
Family
71 review
7.5/10
Posted on Jan 1, 2025
Location is not very convenient but it's compensated by their excellent service. It's quite a walking distance to UpperHills Mall which I would recommend taking a bike.
Response from Property: Dear guest, first of all, thank you for your review of the hotel. There is a bus station/Exit C of Metro Line 10 downstairs. It is only 20 meters away from the hotel. It is close to Lianhuashan Park, Beacon Hill Park, Shangmeilin, and Shumye Shangcheng. , located in the bustling center of Xinhao Yidu Business District, and the price is relatively affordable. We will never forget our original aspirations, forge ahead and strive to be the best. Looking forward to meeting you again at Yayuan
FJE
Delicate King Room
Stayed in Aug 2025
Solo traveller
9 review
10/10
Outstanding
Posted on Sep 15, 2025
Very good location and easy to find.
Response from Property: 尊敬的賓客： 您好！ 很高興您選擇入住 雅園 酒店， 看到您的評價小的頓時呆懵了！ 酒店地處繁華地段， 有着都市的熱鬧和方便，家，是避風的港灣，是温馨的小窩，是温暖身心的一隅。有愛才是家， 酒店一直希望會用自己的貼心和暖心， 成為您心中的那個家外之家， 期盼您的下次回家！
TinnyLam
Business Twin Room
Stayed in Jul 2025
Travelling with friends
3 review
10/10
Outstanding
Posted on Sep 6, 2025
Very good!
Response from Property: 尊敬的賓客您好： 感謝您對我們的肯定，讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷。滿意衹有起點、沒有終點， 我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情！
Anonymous User
Deluxe King Room
Stayed in May 2023
Couple
5 review
8.5/10
Very Good
Posted on Jul 3, 2023
Good place to stay for a bit of time!
Response from Property: Thank you for your approval. Welcome to visit next time.
Guest User
Delicate King Room
Stayed in Jun 2023
Family
1 review
7.5/10
Posted on Jul 10, 2023
Very convenient location, just take about 3 minutes walk to the hotel. However, it is a bit noisy. I can hear the sound from the corridor.
Response from Property: Thank you for taking time out of your busy schedule to comment. Welcome to visit next time!
Jennysong123456
Deluxe King Room
Stayed in Sep 2025
Business traveller
4 review
10/10
Outstanding
Posted on Oct 25, 2025
It's only a few minutes' walk from the Shenzhen Intermediate Court and very close to the subway entrance. Transportation is very convenient. The hotel staff is very enthusiastic and the rooms are very clean. It is a good choice for business travel!
Original textTranslated by Google
Response from Property: Happiness is the appearance of flowers blooming, warmth is the direction of the sun, waiting for a youthful promise, Xiaoya looks forward to your next visit