Stella @ Vortex Suites KLCC Reviews

Response from Property: Thank you very much for your kind feedback. We are delighted to hear that you and your family enjoyed your stay and appreciated the cleanliness, comfort, and location of the apartment.We note your comments regarding the lifts and parking, and we truly appreciate your understanding. Your input helps us improve the experience for future guests.It was a pleasure hosting you, and we look forward to welcoming you back again soon!

Response from Property: Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay and found the location convenient. It’s great to know you appreciated the easy walk to the Twin Towers and our friendly atmosphere.We hope to welcome you back again soon!

Response from Property: Thank you for your kind review! We're delighted to hear that you enjoyed your stay, the convenient location, and the affordability of our apartment. We look forward to welcoming you again next time! 😊

Response from Property: Thank you for your feedback. We're glad you enjoyed the location and overall experience. We understand your concerns regarding the additional charges for parking and facility use. These fees are set by the building management, and we strive to be transparent about them in our listing. We appreciate your input and will continue to find ways to enhance the guest experience. We hope to welcome you again in the future!

Response from Property: Thank you for taking the time to share your thoughtful review.We’re delighted to hear that you enjoyed the central location and found it convenient for exploring the city — it's definitely one of the highlights of staying with us. We also appreciate your honest note about the partial view of the Petronas Twin Towers. While the location offers many advantages, we understand that an unobstructed view may be important for some guests.Your feedback is truly valuable and helps future guests make informed decisions. We hope to have the opportunity to host you again in the future!

Response from Property: Thank you for your feedback and for staying with us.We’re glad to hear that you appreciated the location near KLCC. We’re sorry to learn that some aspects of your stay did not meet your expectations. Regarding the parking and nearby noise, we understand how these can be inconvenient, especially for families, and we are actively working on possible improvements.As for the apartment condition, we are in the process of planning upgrades to enhance guest comfort. Regarding the deposit, we apologize for the delay — the process typically takes 1–2 working days due to standard banking procedures, but we understand how this may feel inefficient and we’ll look into ways to improve the experience.We truly value your comments, as they help us improve. We hope to have the opportunity to welcome you again in better conditions.

Response from Property: Thank you for your great feedback! We're glad you enjoyed the view and found the location convenient. Hope to host you again soon!

Response from Property: Thank you for your kind words! We’re delighted to hear that you found the check-in process easy and appreciated our responsiveness. It was a pleasure hosting you, and we hope to welcome you back again soon.

Response from Property: Thank you for your feedback and for highlighting the value and convenience of our location. We’re glad you found the price attractive and appreciated the proximity to the city centre. 😊We understand that every stay can come with its own set of expectations, and we always strive to balance affordability with comfort. Your input is valuable as we continue to improve our guest experience.We hope to welcome you again in the future!

Response from Property: Thank you for your wonderful review! We’re delighted that you enjoyed the stunning views of the KL Tower and Merdeka 118 from your unit. It’s great to hear that you found the cleanliness, amenities, and the check-in process to your satisfaction. We appreciate your feedback on the parking fee and will take it into consideration. We're glad our location added convenience to your stay, and we hope to welcome you back the next time you're in Kuala Lumpur!

Response from Property: Thank you for your feedback. We’re glad you found the location convenient and appreciate your understanding regarding the WiFi issue. We apologize for the delay in resolving it and will ensure that our property is better maintained to meet the expected standards. Your comments are valuable to us, and we’ll take them into account to improve the experience for future guests. We hope to welcome you back again.

Response from Property: Thank you for your detailed review! We’re thrilled to hear you enjoyed the stunning views, spacious room, and found our team easy to deal with. We apologize for the inconvenience regarding the parking and clubhouse amenities. We’re glad you had a pleasant stay overall and look forward to welcoming you back. If you decide to use GRAB for your next visit, we’ll be ready to make your check-in process as smooth as possible!

Response from Property: So sorry for your experience, we will take note to improve on that! Next time perhaps you can directly tell us if you come across any issue so we can resolve for you right away! Nevertheless hope you had a pleasant time in kl! ☻

Response from Property: Thank you so much for your kind words! We're glad to hear you had a nice and good stay with us.We hope to welcome you back again soon!