Tata Apartment Hotel (Shenzhen Nanshan Metro Station)

The hotel has complete facilities, clean hygiene and considerate service. Snacks around the hotel are convenient, suitable for couples to live together, a good one-time stay.

I came to play here in Shenzhen on vacation. Overall, I am very satisfied. The room has floor-to-ceiling windows with good lighting, and the cleaning is quite clean. There are all kinds of home appliances, and there is a washing machine for washing clothes. It is very convenient to eat, drink, and do nucleic acid downstairs. Give it a thumbs up~

This time I went to work here in Nanshan on a business trip. The transportation is very convenient in all aspects. Exit H of the subway station is just a few tens of meters away. It is convenient for going to work. During the epidemic prevention and control period, the epidemic prevention work is also in place. The host treats people kindly and makes people feel like they are at home. I feel that the room is very clean and well-equipped. It has a washing machine and hair dryer. This is a very good recommendation!

Arrived at the hotel at noon and checked in. The hygienic environment is perfect. It is equipped with a washing machine on the kitchen balcony, and there is Chaoshan casserole porridge downstairs Hygienic and clean, transportation is very convenient, you can walk to the subway station in 2 minutes

I've been speechless, if it wasn't for insomnia and lack of energy to change hotels every day, it would be impossible to stay one more night 🙂 First: I won’t say much about the cleanliness of the room. Xiaoqiang ran around, and there was vomit from the previous tenant under the sofa. Second: I sent a message in the middle of the night, asking if I could request to change the room? You didn't reply, and I didn't bother you too much, because it was midnight. I waited until 9:30 in the morning and you still didn’t reply to the message, and I fell asleep (I’m asking here silently, is the store’s business hours so late) Replied me at 10:40: OK, just let the auntie clean up. Until 12 o'clock, I was woken up by a rustling sound in the room, and I fixed my eyes and saw that it was a person! As a person who is angry for getting up, I wake up in shock! I hope merchants can understand that feeling 🙂 Then came the most exciting part, the proprietress came up to apologize to me, but this apology made me more and more angry😡 The reason is that the proprietress asked me why I renewed the room in the middle of the night, so they had no time to reply to me and arrange to change the room. I would like to ask me as a consumer, do I even need your consent for when to renew the room? Also, even if I renew the room in the middle of the night, I didn't ask you to reply to my message in the middle of the night, nor did I call you in the middle of the night! Furthermore, the proprietress told me that the cleaning aunt came into the room to clean while the guests were sleeping. Some guests didn't mind, so the auntie went directly to my room to clean. I lose my temper because I mind. This sentence really made me speechless 🤦‍♀️What, it was my fault, I shouldn’t mind? Some customers don't mind my business, do I know them? Then the proprietress said again, I thought you changed the room and asked the aunt to come up to clean it. (Leave aside, the aunt saw whether someone on the bed should withdraw so as not to disturb the guest's rest.) Let me ask my dear first, I will change Didn't change rooms, don't you know? You didn’t send me your room number and password, and I didn’t reply you when I fell asleep. How can I change it? Soul exchange? So far, I just want to say that the merchant is at fault, and I can accept your sincere apology. Open the door to do business, nothing is necessarily perfect. But it would be too much to try to put the blame on the guests.

It’s not that I can’t bear it, so I wouldn’t even come to comment. I booked a room on Ctrip for one day at the beginning. After I moved in, the drain pipe under the washbasin was leaking. After communication, I was told to change the room the next day. Because I was interviewing and looking for a job nearby recently, I thought it would be more convenient to live and I didn’t want to change hotels everywhere, so I negotiated with the store on the second day to extend the stay for a week at the price booked online on the first day, and replied that the price must be increased on Valentine’s Day. After some haggling, both parties took a step back and negotiated an acceptable price for the continuation of the stay, and then asked me to look at the room to be changed. When I went to the first room, there were bath towels in the toilet and washing machine. I went to see it, and the water heater in the second room made a loud noise. I told me that there was another room to look at, but the exhaust fan in the bathroom was very loud. I thought the exhaust fan was not used often, so we negotiated the price for the extended stay. It's not too high. This room looks hygienic and it is said to be in the past, so let's live in it. After the things were moved in, I saw that the kettle was so dirty, and then I replaced it with the kettle used in my original room. When I washed my hands later, I found that the washbasin was blocked and not draining, so I took a dredging agent to deal with it. It didn't take long for me to see that the bottom of the bed was terribly dirty. I probably cleaned up the surface as usual, and I asked the cleaning staff to clean it up. Because I plan to live for a short time, I will clean up some corners and corners every day. Two days before the expiry date, the store came to clean my room (the aunt who did not clean it at the moment) I told the store that I plan to continue to stay, she said that the price will increase, and I will check out if the price increases. I will pay the current price Continue to live again (no need to clean, at most I don’t have tools for mopping one place, she said put a mop here for me, I said it’s ok, but I still want to clean it myself). Then she said yes. As a result, at 10 o'clock this morning, I transferred the rent for this week through WeChat and she never responded. At 1 o'clock in the afternoon, she replied that the price was not good, and I had to book according to the online price. I said, didn't we talk about it the day before yesterday, and she said that I didn't make a reservation the day before yesterday, and I understand that it is normal for me to pay on the day of renewal, but if she wants to say that, I will admit it. The price was not negotiated, so I was asked to check out, so let's move! Then she knocked on the door and said she wanted to come in to clean. I said I hadn’t packed my things yet. I sent you a WeChat message at 10 am and you didn’t reply until 1 am. I said no, and I didn’t find a place in advance. I just went to work, and I didn’t promise her to come in and clean later. I said that you would come to clean after I packed up. After I packed up, I informed her, and then she came to my room and told me to pay more for living. , I said no, I have already booked another place for a month, and she said I can return it. I am really speechless to the extreme.

The check-in experience is poor. First of all, the sanitary conditions are poor, and there is a lot of dirt from previous stays. Secondly, the facilities are poor, and the decoration is average. It is said that it is an apartment, and there is no refrigerator. One more thing I want to say is that the quality of the bath towel is too bad. I wiped my body and found that the bath towel was broken. I don’t know how many years the bath towel has been used...

Lots of cockroaches and noisy