Senmei Superior Business Apartment (Shenzhen Futian Port)

Senmei Superior Business Apartment (Shenzhen Futian Port) Reviews

Senmei Superior Business Apartment (Shenzhen Futian Port)

Futian District, No.5 Guihua Road, Garford Plaza, Block A, 11G, Futian District, Shenzhen, Guangdong, 518100, ChinaView Hotel Details
Senmei Superior Business Apartment (Shenzhen Futian Port)
Senmei Superior Business Apartment (Shenzhen Futian Port)Senmei Superior Business Apartment (Shenzhen Futian Port)Senmei Superior Business Apartment (Shenzhen Futian Port)
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Guest Reviews of Senmei Superior Business Apartment (Shenzhen Futian Port)

8.9/10
65 review
Verified reviews
Location8.9
Amenities8.7
Service9.3
Cleanliness8.8
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All reviews(65)
Positive reviews(61)
Reviews with photos/video(15)
Great service(22)
Clean and tidy(17)
Awesome rooms(16)
Great location(14)
Convenient location(11)
Many amenities(8)
Classy environment(7)
Easy to get around(5)
Negative reviews(4)
M442999****
Parent-child Room
Stayed in Apr 2025
Travelling with friends
3 review
2.0/10
Posted on May 11, 2025
The location of the hotel is very, very, very difficult to find. After locating it, I walked around three times nearby before I finally found it. The first person I asked nearby didn't want to talk to me, so I looked for it again by myself. I met the second person who told me that the apartment I was looking for was inside. I followed the direction he gave me and found Building B. I asked the person in Building B and he told me that I should look for Building A, so I walked back to the dark place and found Building A. There was no signpost at all. The place was very difficult to find, and the delivery guy couldn't find it either. The room environment was poor. There was a smell of cigarettes as soon as I entered the door. I don't know if the previous tenant was an old smoker or if this room smelled like something else. When I woke up, the cigarette smell on my body was more smelly than not taking a shower for two days. The bed was not clean, the mattress was moldy, the quilt was yellow, and the furniture was patinaed. I felt sticky and disgusting on my hands when I touched the cabinet drawers. There were all kinds of things in the cabinet, including quick-acting heart pills left by the previous residents, takeaway chopsticks and tableware, and disposable bowls. There were small insects crawling on the bed. There are refrigerators and washing machines, but they all have strong odors and I dare not touch them.
Original textTranslated by Google
6/8
Response from Property: 您好,非常感謝您對我們工作的要求指導,我們會整改。酒店方不知道你遇到了什麼情況,會使您百忙中間發表了那麼多文字,我想説的是,找不到位置的時候請第一時間聯繫酒店電話或者平台,感覺房間不滿意也可以同前台溝通,這邊會得到你最想要的服務,畢竟您花了錢,亡羊補牢,不如提前曬網打魚,留下美好的旅程;至於後面您的評論,酒店在這裏運營了七八年,也是第一次看到會把櫃子被子各種物件打開來找問題,這種找問題毛病的方法,一般會發生在個別房東退房時候提燈找租客問題扣按金的場景,總而言之,我們會非常感謝您細緻的檢查,其次説明一下我們是公寓酒店民宿,房間放廚房用品是方便有需要的客人用的,床單被套我們有專業的洗滌廠我們考慮的在洗滌過程中用太多漂白處理會對皮膚過敏,這些問題我們已經第一時間給廠裏面反應處理了,我們這邊會嚴格的清潔一下這個房間,再説一點房間是免費給您升級的雙床房考慮到你們是三位成人,雙床房是可以抽煙房間,您預訂的親子間是無煙房,下次也非常歡迎您下次光臨!學會溝通!
320206****
Parent-child Room
Stayed in Jun 2025
Family
31 review
10/10
Outstanding
Posted on Aug 4, 2025
The room is clean, spacious and bright, the service is warm, thoughtful and meticulous, and the room facilities are complete. The only downside is that it rains a lot in this season, and there is a damp and moldy smell in the lobby and room of the building. Otherwise, it is impeccable.
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Zhiyue
Parent-child Room
Stayed in Dec 2024
Family
60 review
9.5/10
Amazing
Posted on Feb 21, 2025
Because I had to go through Futian, I stayed in this apartment. I could walk to the port and it was very convenient to take the subway to Hong Kong. The lady boss provided very good service. The parent-child room we originally booked was too small for us, so we upgraded it for free. The room had a good view, and the rural scenery of Hong Kong was outside the window. The flaw was that the hygiene was a little inadequate, and the bathroom facilities were a bit simple. But it is a very economical and excellent port accommodation option in Shenzhen.
Original textTranslated by Google
Yeshenxu
Panoramic Double Room
Stayed in Nov 2024
Business traveller
26 review
10/10
Outstanding
Posted on Jan 19, 2025
The room is clean and odorless, the staff is very good, and there is a slide downstairs. It should be the most cost-effective near the port. You can see the night view of Shenzhen and Hong Kong at night.
Original textTranslated by Google
Response from Property: 您的認可,比鬧市繁華更讓我們欣喜,設施與服務,願為您帶來家的温馨!
🍂L. HF🤍
Panoramic Double Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 16, 2025
This B&B is very clean and easy to find. The whole area is very safe. The front desk service is very enthusiastic. I was troubled to send items several times and they responded. It's very good. I will come again next time I go on a business trip!
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Anonymous User
Parent-child Room
Stayed in Mar 2025
Travelling with friends
2 review
7.0/10
Posted on Apr 21, 2025
The room facilities are very old. I feel it is a big loss for 330 a night. It is not very close to the subway. It takes more than ten minutes to walk. The location is also a bit difficult to find. You have to go through the Sheraton Hotel and go to the back.
Original textTranslated by Google
Response from Property: I'm very sorry that I failed to satisfy you. We are in the same property as Sheraton. Building B and Building A are connected. Of course, it is very convenient to walk from the next building in 1 minute. Is it inconvenient to walk in 10 minutes? You can take a taxi to the port in about 2 minutes. If you think the room is not good, it's a great loss. Why do you extend your stay the next day when you are not satisfied with it as soon as you arrive at the store? Don't make things difficult for yourself when you go out to play. Customers are God. We all hope that every guest is satisfied and happy, but we hope to be honest. I wish you happiness every day!
Anonymous User
Mediterranean-style Queen Room
Stayed in Aug 2024
Solo traveller
7 review
9.5/10
Amazing
Posted on Sep 16, 2024
The merchant responded quickly and helped to check in in time. There are some small ornaments in the room, which is very artistic. The facilities are complete, including a refrigerator, washing machine and microwave. The hotel is very close to the border, and the transportation nearby is convenient. The bus stop is very close. You can take the bus first and then transfer to the subway. You can see the Shenzhen River through the window. The only shortcoming is that there is room for improvement in sound insulation. You can hear footsteps outside in the room. The overall feeling is very good. I will come again next time I go to Futian.
Original textTranslated by Google
Response from Property: Thank you for your support and praise. Welcome to come again next time!
M619862****
Comfy Double Room
Stayed in Jan 2025
Family
4 review
7.0/10
Posted on Feb 18, 2025
The housekeeper service is very thoughtful. Facilities: old and very large rooms Sanitation: average Environment: average Service: good
Original textTranslated by Google
Response from Property: We are very grateful that you took the time to evaluate our hotel. Although the facilities in the house are a bit old, we have maintained them well. You booked a cozy room with a garden view. When you arrived at the hotel, you asked for a river view towards Hong Kong. Our housekeeper also upgraded your room type for free. You were also satisfied when you checked in. Some of our rooms are also newly renovated. You did not raise any issues during your two-day stay, including hygiene. If our cleaning is not good enough, please let us know in time and we will have the aunt clean it again. As for the environment, we are in the same property as the Sheraton next door, Buildings A and B, and the environment is not bad. Of course, if you are not satisfied with anything, you can cancel the order when you check in. I wish you a happy life.
M490971****
Comfy Double Room
Stayed in Jan 2025
Couple
4 review
10/10
Outstanding
Posted on Feb 10, 2025
The location is good and close to the port. The room environment is also OK. I left something behind after checking out, and the warm-hearted boss helped me to send it. Thank you very much!
Original textTranslated by Google
Response from Property: We are very happy that you have expressed your appreciation for our location and transportation convenience. Thank you for your appreciation. It is our honor to help you and we look forward to your visit again!
Liulang•feizoubuke
Comfy Double Room
Stayed in Jan 2025
Business traveller
27 review
10/10
Outstanding
Posted on Feb 7, 2025
The experience of this apartment is pretty good! The customer service is enthusiastic and professional, the room is clean and comfortable, and the bedding is soft and skin-friendly. The facilities are complete and convenient. The location is excellent and the surrounding transportation is convenient. The thoughtful service makes people feel warm, and I will choose here next time I travel! Worth recommending~
Original textTranslated by Google
Response from Property: Thank you for your support of our hotel. We will continue to bring you a better experience. I wish you a happy life!
好想旅遊
Parent-child Room
Stayed in Sep 2024
Family
2 review
5.0/10
Posted on Jan 10, 2025
Needs improvement, thank you
Original textTranslated by Google
Response from Property: 尊敬的顧客,我們對您的不滿感到遺憾,我們會認真對待您提出的問題,並努力改善,祝生活愉快!
Anonymous User
Comfy Double Room
Stayed in Jul 2024
Business traveller
70 review
9.5/10
Amazing
Posted on Aug 9, 2024
Facing the port, next to the subway, not far away on foot Very good view
Original textTranslated by Google
Response from Property: Thank you for your support and praise, welcome to come again next time!
E2833****
Panoramic Double Room
Stayed in Nov 2024
Couple
31 review
10/10
Outstanding
Posted on Jan 13, 2025
The room is large and clean. The front is the Hong Kong territory. There is a refrigerator, microwave, washing machine, but the shower room is very small and is occupied by a large refrigerator, which is unreasonable.
Original textTranslated by Google
Response from Property: 感謝您對酒店的細緻評價,我們會繼續努力,為您提供更優質的服務!期待您的下次光臨!
E2249****
Comfy Double Room
Stayed in Jan 2025
Business traveller
17 review
10/10
Outstanding
Posted on Apr 12, 2025
Friendly service, good environment and facilities
Original textTranslated by Google
Response from Property: Thank you very much for your positive review, we are glad you had a pleasant stay!
320200****
2-bed Room With View
Stayed in Dec 2024
Family
9 review
9.5/10
Amazing
Posted on Feb 2, 2025
Very close to Futian Port, very cost-effective
Original textTranslated by Google
Response from Property: Thank you for your praise and support for our hotel. We will continue to bring you a better experience. I wish you a happy life!