Tianhe Hotel (Shenzhen Bao'an Airport Fuwei Metro Station)

Tianhe Hotel (Shenzhen Bao'an Airport Fuwei Metro Station) Reviews

Tianhe Hotel (Shenzhen Bao'an Airport Fuwei Metro Station)

No.82 Fuzhong Road, Bao'an District, Shenzhen, Guangdong, 518103, ChinaView Hotel Details
Tianhe Hotel (Shenzhen Bao'an Airport Fuwei Metro Station)
Tianhe Hotel (Shenzhen Bao'an Airport Fuwei Metro Station)Tianhe Hotel (Shenzhen Bao'an Airport Fuwei Metro Station)Tianhe Hotel (Shenzhen Bao'an Airport Fuwei Metro Station)
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Tianhe Hotel (Shenzhen Bao'an Airport Fuwei Metro Station) Guest Reviews

9/10
Good
370 review
Verified reviews
Location8.9
Amenities8.9
Service8.9
Cleanliness9.1
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All reviews(370)
Positive reviews(356)
Reviews with photos/video(66)
Easy to get around(29)
Friendly front desk staff(23)
Close to metro(17)
Many amenities(9)
Convenient parking(9)
Delicious breakfast(8)
Good Internet(3)
Stayed multiple times(2)
Negative reviews(14)
Guest User
Superior Family Room (Self-Service Laundry In Hotel Public Area)
Stayed in Nov 2023
Family
4 review
9.5/10
Amazing
Posted on Jan 27, 2024
So New so clean. value for money. Rooms are so spacious. Plus free common breakfast. Outside hotel has daily night market and cheap and delicious restaurants. Will surely book again if we will go back.
Response from Property: Dear guests, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well has always been our pursuit. We will adhere to the service philosophy of Tianhe and give guests a feeling of "going home". All hotel staff look forward to your next stay!
BartZelf
Queen Room
Stayed in Apr 2023
Solo travellers
29 review
8.5/10
Very Good
Posted on May 3, 2023
Nice hotel, close to the airport, good service. It's clean, neat, all amenities are present and comfy bed, good option if you have to stay only for the night. Breakfast included, not that many options, but enough to get the stomach filled.
Response from Property: Dear guests, Hello! Thank you very much for your support and recognition of our hotel. Serve each guest is our pursuit, we will uphold the Tianhe concept of service, to the guests“Home” feeling, the hotel staff look forward to your next check-in!
WarrenParis
Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)
Stayed in Dec 2022
Solo travellers
11 review
10.0/10
Outstanding
Posted on Jan 30, 2023
Nice stay. Close to Line 12 on the subway line. Room is big and there are food choices nearby if needed. Convenient to get to the airport for early flights. Interesting use of robots to deliver food as well.
Response from Property: 尊敬的賓客，您好！非常感謝您對我們酒店的支持和認可。服務好每一位賓客是我們一直的追求，我們會秉承天合的服務理念，給賓客“回家”的感覺，酒店全體員工期待您的下次入住!
Mathias
Queen Room
Stayed in Apr 2023
Couples
14 review
8.0/10
Very Good
Posted on May 31, 2023
Lage relativ gut zum Airport
Response from Property: Dear guests, Hello! Thank you very much for your support and recognition of our hotel. Serve each guest is our pursuit, we will uphold the Tianhe concept of service, to the guests“Home” feeling, the hotel staff look forward to your next check-in!
Guest User
Queen Room
Stayed in Feb 2023
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 8, 2023
The hotel's hygiene is very good, giving people a very clean and tidy feeling. The rooms are well-equipped and the service staff are of high quality. Parking is available at the door. It is close to the subway station, about seven or eight minutes' walk. It's seven or eight kilometers away from the airport. It takes about 15 minutes to get there by taxi. It's pretty fast.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Tianhe and give guests the feeling of "going home". All hotel staff look forward to your next stay!
Anonymous User
Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)
Stayed in Dec 2022
Business travellers
1 review
10.0/10
Outstanding
Posted on Jan 16, 2023
The hotel lobby is full of New Year's atmosphere, with New Year's stickers posted everywhere, giving a sense of comfort to those who can't go home to celebrate the New Year when they are away from home. The girls at the front desk are also very enthusiastic. All in all, I am very satisfied with this stay
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Tianhe and give guests the feeling of "going home". All hotel staff look forward to your next stay!
Guest User
Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)
Stayed in Dec 2022
Other
1 review
10.0/10
Outstanding
Posted on Jan 15, 2023
The environment is good, the air in the room is fresh, clean and tidy, and there are all kinds of facilities. There is also a self-service laundry service on the eighth floor of the hotel. It is very convenient to dry clothes in the open air. The bathroom is designed with dry and wet separation. I like it very much. I highly recommend staying here! ! !
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Tianhe and give guests the feeling of "going home". All hotel staff look forward to your next stay!
Guest User
Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)
Stayed in Nov 2022
Travel with friends
22 review
10.0/10
Outstanding
Posted on Dec 13, 2022
The decoration of the lobby is very beautiful, and the atmosphere has a naughty feeling. The various stickers are very cute, and the ladies at the front desk are also very polite. The rooms are in the same style as Huazhu's hotels, with a simple and elegant design, which makes people feel very comfortable , I've been here for quite a few days, and the customer service sisters are also very enthusiastic. It's a very good check-in experience. Facilities: complete facilities, and robot delivery Environment: very close to the subway station, convenient to travel Service: the service attitude is very good Hygiene: the room is clean and hygienic
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Tianhe and give guests the feeling of "going home". All hotel staff look forward to your next stay!
Anonymous User
Queen Room
Stayed in Oct 2022
Travel with friends
4 review
10.0/10
Outstanding
Posted on Nov 19, 2022
The hotel service is excellent. The ladies on duty at the front desk at different times are very polite and considerate, especially if I left something behind, the lady at the front desk called to let me know and helped to send it back. The potted plants give people a very fresh feeling. The room is spacious and the windows are very ventilated. The bathing facilities are good and the basic daily toiletries are provided. The mirror is very large and suitable for taking pictures.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Tianhe and give guests the feeling of "going home". All hotel staff look forward to your next stay!
AnanAlan
Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)
Stayed in Feb 2023
Business travellers
4 review
10.0/10
Outstanding
Posted on Mar 19, 2023
Very cost-effective
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your support and recognition of our hotel. Serving every guest well is our constant pursuit. We will uphold the service concept of Tianhe and give guests the feeling of "going home". All hotel staff look forward to your next stay!
￥Romeo＄
Superior Family Room (Self-Service Laundry In Hotel Public Area)
Stayed in Jan 2023
Couples
12 review
6.0/10
Posted on Feb 6, 2023
Poor service attitude and incomplete equipment Not even a comb
Original TextTranslated by Google
Response from Property: Hello! First of all, thank you very much for staying in this hotel for many times. You can be regarded as a regular customer of our hotel. As a result, you give a bad review every time you stay. Do you think we have done something wrong? Why do you choose to stay multiple times after you are not satisfied? Every time you stay, you comment that our facilities and equipment are not complete. We have these basic items in each room, and the room supervisor checks every day, and there are no missing items. If there are any missing items, you can also inform the front desk, and the front desk can also send them to you. But your chances of winning the lottery are too high, and you will lose every time you check in. Here we suggest supporting the Chinese lottery. Don't forget us if you win the lottery. If you are not satisfied with our service, you can report it to our leaders. We will retrain. wish you a happy life!
Guest User
Superior Family Room (Self-Service Laundry In Hotel Public Area)
Stayed in Jan 2025
Travel with friends
22 review
10.0/10
Outstanding
Posted on Feb 6, 2025
寶安機場中轉一個晚上，周邊3人間太貴，性價比較高的找了這家，打車出租50元，滴滴快車30元，還是比步行距離的三張床的酒店性價比高。衞生和空間都很好，很大，周圍有吃的，很方便。麥當勞早飯7點就有了
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Response from Property: 尊敬的賓客，您好！非常感謝您對我們酒店的支持和認可。服務好每一位賓客是我們一直的追求，我們會秉承天合的服務理念，給賓客“回家”的感覺，酒店全體員工期待您的下次入住!
點點兒
Superior Twin Suite (Hotel Provides Self-Service Laundry)
Stayed in Feb 2025
Business travellers
5 review
10.0/10
Outstanding
Posted on Mar 19, 2025
很便利，很乾淨，櫃檯服務很好，下次還會再來住。 代收包裹很方便，浴室抽風機很強，保持浴室都是乾乾的，超級推薦
Translate
Response from Property: 尊敬的賓客，您好！非常感謝您對我們酒店的支持和認可。服務好每一位賓客是我們一直的追求，我們會秉承天合的服務理念，給賓客“回家”的感覺，酒店全體員工期待您的下次入住!
Guest User
Queen Room
Stayed in Feb 2025
Business travellers
86 review
9.0/10
Great
Posted on Mar 20, 2025
出差到這裏！交通便利周邊吃飯很方便。離地鐵站比較近，就是離馬路很近晚上車水馬龍很吵。！！！！！！！！
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Response from Property: 尊敬的賓客，您好！非常感謝您選擇入住天合酒店機場福圍地鐵站店，同時也感謝您提出的寶貴意見和建議，我們會努力改進將做的更好，為您提供更優質的服務，天合全體工作人員祝您生活愉快，期待您的再次入住！
Guest User
Queen Room
Stayed in Nov 2024
Travel with friends
3 review
10.0/10
Outstanding
Posted on Jan 4, 2025
家人們誰懂呀沒想到深圳還有這麼高性價比的好酒店呀，離機場近出門不遠還有地鐵站呀服務也是沒得説特別是辦入住的時候前台小楊小哥特別有禮貌還很細心。不僅耐心的解答問題還幫我們想怎麼解決。房間不僅採光不錯還挺大的，居然還有落地鏡超適合我們照鏡子,而且居然還有免費的洗衣跟烘乾，早餐也是一絕，不僅非常豐富，味道還挺好吃的超合適我們這種最求性價比的。最後一點就是這個隔音非常好，睡覺的時候一點其他聲音都沒有老給力了。必須安排五星好評
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Response from Property: 尊敬的賓客，您好！非常感謝您對我們酒店的支持和認可。服務好每一位賓客是我們一直的追求，我們會秉承天合的服務理念，給賓客“回家”的感覺，酒店全體員工期待您的下次入住!