Travelers Reviews of Shenzhen Hotels

Park Hyatt Shenzhen
9.6/52106 Reviews
Shenzhen Convention & Exhibition Center
THANK YOU VERY MUCH to the entire team at Park Hyatt for making my recent two-night stay truly exceptional. I was greeted with warm smiles and a proactive approach to guest service that went above and beyond. Especially thankful to Kyna in locating our lost items, and to Anastasiia and Stacey for their outstanding hospitality. And appreciated Concierge Lenn's assistance with arranging courier services. While I regret not having the time to enjoy the pool this visit, I am eagerly looking forward to experiencing it on my next stay. To all the staff whose names I may not remember, your efforts are greatly appreciated too😙. Loves

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.