Hotels Near Nature's Farm(West Mall) in Singapore

Robertson Quay Hotel The Great Business Tactics of This Hotel Address:15 Merbau Road, Singapore 239032 When you booked a connecting room of 2 single beds and one queen bed, the hotel will offer you a single room. You can see the fewer reviews from different customers who have posted in the past. The hotel front office offered me an option when I arrived earlier at 1:30pm, offer me a triple room (per photo), the conditions are allowed to enjoy earlier check-in and late check out for an hour, then can be moved to a connected room (per my booking) which is on the higher floor tomorrow. After viewing the room, I have rejected their offer. When I came back to 3:00pm to check in, I got the lower floor on the 3rd floor which has a lot of mosquitoes, the same platform of swimming pool which is easily accessed by outsiders from the window. Therefore, I have requested to move to a higher floor tomorrow, the front office said the higher floor is no longer available. This is ridiculous, why did the front office staff tell me earlier if I accept the offer, they can provide me the higher floor the next day. But as long as I rejected their offer, the higher floor becomes unavailable? Fortunately, the customer service of Trip.com is named as Mac who has assisted me to gain the higher floor after negotiating with the hotel. Front office staff have a bad attitude, Even when it's my turn when lined up, she has asked someone to come over to her desk, encouraging customers to cut the line. But the house keepers are always having excellent service, with a smile on their face always. Facilities and amenities: small pool with 0.9m and 1.2m Average price per person: SGD100

📍Address: Hotel mi Bencoolen 🚗 Accessibility to transportation: Bencoolen was the nearest stop. 🏃🏼♀️ Activities in the area: 20 minute walk to marina bay, 20 minute walk to downtown. 🌟 Rating: 8/10 💞Reasons to Recommend: Close to MRT stop and close walk (20 minute) to the marina. 💡 Think about: The rooms are small, if you’re traveling with large suitcases it might take up most of the room. There’s no laundry facilities on site, you have to go next door to the hotel across the road and use their self laundry facilities. Hiring a driver for a great experience of local places.

great place to stay as it is conveniently located right beside an MRT station. There's a convenient store and money exchange right outside the hotel as well. staff are very accomodating. the rooms are smaller than i expected but it was fine.

Cons: - The whole hotel is undergoing renovation with hoardings/ tarpaulins around, had to walk over to another block via a transfer floor (also under renovation) and change lifts - Main pool and gym seems not accessible due to renovation works - Check-in took quite long to queue, even with all 4 counters in service, still by traditional pen-paper handling with requirement of deposit. Also noted some mass group room booking/ check-in probably by tours/ agents which largely took up reception’s capacity - Sound insulation is quite a problem. There was no seal under room entrance door (could see corridor light seeping through the bottom gap), and under separation door with adjacent room, could hear from neighbours quite clearly - Middle floor’s view of our room is limited to the podium pool (undergoing works), opposite hotel black and back lane of Funan mall. Reckon higher floors would have much better views - Windows of room are quite dirty from outside which affected the view. Single-glazing only, could hear city noises from time to time Pros: - Very convenient location at city centre right next to big Funan mall with direct connection to MRT and loads of food choice; right opposite to old fire station, Fort Canning Park, cathedral, etc; walkable to most city centre spots - Considerably spacious room in heart of city, which was recently refurnished with simple and modern touch - Clean interior, but with some touch-up on damaged toilet wall tiles. Some tiles seems to be replaced but with slight color variance with the remaining ones - Hot water with more than enough water pressure - Comfy beds and linens

Good price for staying and 5 mins walkable distance from Lavender. Even-though room is just enough for staying not that spacious. Convenient for many food stalls and attractions areas such as Haji lane, arab street and Bugis. Overall, it is one of the good options.

Excellent service we experience at Andaz hotel Staff very helpful and we treated very special at all time, thanks to Jonas Bansao and Bernadette of F&B section…one more thing is when my son lost his bracelet the amount of 2.5k found and return on the spot by the help of receptionist and also to Ms. Fannie Liaw who took  care of the said jewellery. 💯 percent good feedback.

First of all, the location is excellent because it is right beside the Lavender MRT station, which made travelling convenient. In terms of cleanliness, the room was quite clean, but one big problem was that the shower drain constantly emanated a foul smell. We had to close the toilet door, otherwise the smell would spread. In terms of service, we requested for extra pillows, and the hotel were able to accommodate to our request promptly. However, during check-in, the staff wasn't cheerful or welcoming. Also, when we asked some staff about the hotel facilities, they either replied that they don't know, or replied with a rather negative body language. Finally, for facilities, the basic ones were present, along with a small gym room and a swimming pool. However, the mini fridge inside the room was not cold enough at all, causing our ice cream to melt. Also, there were no coin laundry in the hotel. Overall, the biggest advantage of this hotel is its location. Yet, despite being branded as sort of a budget hotel by many travel vloggers, the price wasn't budget at all, and the product value is definitely lower than what one would expect from its price.

i booked an urban suite to celebrate my fiancé's birthday, and we absolutely enjoyed ourselves to the max. the hotel system was down when we were checking in, but our front desk staff, Rosy, explained the situation to us, gave us a beverages voucher to enjoy a drink each while we waited for our key cards at the lounge, and even personally came over to hand us the cards once the room was ready. shortly after we checked in, a staff member from the collection club lounge dropped by the room and gave my fiancé a mini cake, a box of chocolates, and a birthday card. we went to the collection club lounge for evening cocktails and were surprised with a bread pudding platter with a lighted candle to celebrate my fiancé's birthday and managed to catch the ndp rehearsal's fireworks show. overall, the interactions we had with the staff members were exceptional, and we felt very welcomed and taken care of, everywhere we went. the urban suite room was very clean and spacious, and we had a wonderful view of the cbd area. having stayed in many hotels in singapore, this is by far the best room and experience ive had.

We request for our room to be at 9 floor and above, the request was fulfilled. They also upgrade us to the a bigger unit at 25th floor with a beautiful view. We are very please and happy with this special arrangement.

The room is clean, however small compared to the pictures uploaded on this app, however the staffs are accommodating. The place itself was near mer train just few minutes away. There were a lot of food restaurant around the vicinity too. Though I hope there is a microwave with the room. Overall 4.5/5 stars.