Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 22, 2026
Guest User
From the moment I stepped into the hotel, from the greeter at the door, front desk staff, and lobby manager to the restaurant and bar, and room service, every single staff member greeted me with a smile and offered warm, attentive service. This truly showcased the quality of an established five-star hotel. While the furniture, bathroom facilities, and amenities in the room were indeed a bit dated, which is common in many older European hotels, the professional, warm, and thoughtful service completely made up for these shortcomings. The breakfast, once rated as the best in Europe, certainly lived up to its reputation. The rooftop bar offers a fantastic view of the Sagrada Familia. The hotel's location is superb, right in the middle of Passeig de Gràcia, surrounded by various restaurants, bars, and convenience stores. The room was spacious, and the bedding was comfortable. Facing away from the main street, it was incredibly quiet, and it even had a universal adapter. This is definitely one of the best choices for a trip to Barcelona.
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Price per night from:MXN$7,503
Posted on Feb 21, 2025|Family Room
Guest User
The location is superb, right on Passeig de Gràcia, just a 5-minute walk to Casa Batlló. Various luxury brand stores are right downstairs. There are also all sorts of small shops on the side streets, catering to every shopping need.
The concierge service was excellent; they proactively helped with luggage and always greeted us with a friendly 'hello.'
The breakfast restaurant offers a semi-buffet style, and the à la carte portions are incredibly generous. We didn't realize this on the first day and ordered too much. I suggest the restaurant staff could advise guests about the portion sizes.
The room itself was standard, but I was in a connecting room on the 2nd floor. Every morning and evening, when people upstairs took showers, I could hear very loud pipe noises, which significantly disturbed my rest.
Finally, some items in the mini-bar are complimentary, but the staff didn't replenish them proactively daily. We also had to specifically call for the daily complimentary bottled water for the room, which wasn't a great experience.
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Price per night from:MXN$7,044
Posted on Oct 7, 2025
FelixD
This was my second stay in the hotel. The reception staff was friendly and helpful, David treated us fantastically and gave us two great rooms in a high floor facing the sea and Montjuic mount, where luckily that same night there were fireworks. The rooms were big and very original, the same unique feeling as the whole building that you cannot find in too many hotels.
The roof top bar and swimming pool are excellent to chill and admire the beauty of the city. The gym is a bit compact but enough for a workout, and it has a small indoor pool to relax.
But the breakfast was for me the highlight. The service was impeccable, preparing coffee for you on demand, and the variety of fruits, cold cuts and different dishes was so good that our breakfast lasted close to one hour.
I will go again for sure!
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Price per night from:MXN$2,892
Posted on Nov 28, 2023
Guest User
This villa was just awesome to chill and relax at for a couple of days. Bali is so convenient now with GOJEK. We had a breakfast plan. While the villa is catered more for locals and the breakfast spread was just ok, the price we paid for this villa was so worth it. We lounged by the pool, napped, went for spas (which were super affordable!) and GOJEK food in for dinner. It was also pretty near the airport, and anywhere else, you could just access via booking a car.
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Price per night from:MXN$2,153
Posted on Jul 25, 2025|Axel Premium Room
Mbali Thusi
The hotel is in a great area close to the city centre and shopping Square and also close to the Metro and bus lines. The staff are very nice and amenities are good. As a female solo traveller I felt very safe in this hotel especially because it’s a LGBTQ+ but hetero friendly hotel. The beds are comfortable just be aware that the shower is see-through so if you’re sharing you will likely see the person taking a shower. The pool was also very nice for chilling in after a very long day of exploring. Just be careful of removing anything in the minibar. I removed some of the things and placed them on the table because I wanted to use the fridge to put my food and drinks that I bought myself . I unfortunately almost got charged for the things that I removed from the mini bar fridge even though I hadn’t consumed them. I did however explain to the receptionist that I returned all the drinks in the mini bar as I hadn’t consumed them.Overall I really enjoyed staying in this hotel and will definitely stay here again.
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Price per night from:MXN$2,102
Posted on Jan 14, 2025
Natalia,Estonia
Great hotel staff. Very helpful and friendly employees! Always ready to help: with a taxi, with recommendations, with booking tickets.
Very good breakfasts, they meet and see you off.
The only thing I can say is the air conditioning in the room, I couldn't get used to it and I was cold, the robe saved me 😁😅
Everything else, and especially the location, is great! Very nice Spanish restaurant, which greeted me in a friendly manner even at 22.00😇
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Price per night from:MXN$4,975
Posted on Aug 16, 2025
JamesZhao0258The breakfast was good, and the hotel's location was very convenient. In Barcelona, taxis were surprisingly easy to hail and a great option for groups, helping us avoid public transport – and thankfully, we didn't encounter any pickpockets!
Speaking of food, we tried four different tapas places, and Vintins was hands down the best, so much so that we ate there three times in four days! Going for lunch usually meant minimal waiting, but in the evenings, be prepared to queue for at least half an hour; even when we left at 10:30 PM, there was still a long line. The honey-glazed cod, grilled shell-on red prawns, shrimp and scallop skewers, and a €2.20 fried, croquette-like item were all incredibly delicious. Their desserts were also fantastic; the chocolate brownie, which I usually avoid, looked unassuming but was so good I ordered a second one after finishing the first!
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Price per night from:MXN$2,445
Posted on Feb 28, 2026|Delight King Room
Sherry_Xuan ZWhat first surprised me about this hotel was how incredibly friendly it is towards Chinese tourists. There was even a Chinese New Year greeting card and fruit on the room table. The front desk staff wished us a Happy New Year too! The moment we walked in, a wave of happiness just washed over us.
The hotel lobby is incredibly stylish, well-designed, and has a grand, trendy feel to it.
I really loved the many thoughtful design details inside the room. The embroidery on the slippers was very intricate, as were the bathrobes, which featured many embroidered butterflies. The hotel also has a dedicated area in the room for makeup and hair drying, which I absolutely adored – and the mirror is an irregularly shaped design, very beautiful. Even the mineral water bottles were beautifully designed. This hotel just emanates happiness everywhere you look.
The hotel environment fully meets five-star standards, but there are a few small details that could be improved. For example, the showerhead sprays water in a chaotic way and hasn't been fixed, and the water pressure is quite low, making showering a bit uncomfortable. Also, the hotel doesn't seem to have solutions for certain guest requests. For instance, I wanted to heat up some food I brought back from outside, and the hotel couldn't accommodate. I believe that for a five-star standard, they should consider and properly address customer needs.
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Price per night from:MXN$4,738
Posted on Dec 29, 2024|Deluxe Room
Guest User
Good location, close enough to the sagrada familia. Quiet at night.
However, compared to other 5-star hotels, this hotel has a very small lobby and crude elevators that don’t match a 5-star rating. Hardware-wise, it’s probably 4-star at best.
Service - Concierge staff was polite upon check in, but the display of hospitality stopped there. Thereafter, door men at the gate didn’t greet or even acknowledge guests upon leaving or returning to the hotel. Considering the hotel lobby was so small that guests literally passed by in front of them, it came across as quite indifferent and awkward.
Amenities - There were intermittent sounds of water dripping onto a metal surface in my room during my stay. My guess is the air con system had some flaws. I asked the concierge to send people to check when I was outside (which they did), but there was no follow up afterwards and the dripping sound remained the second night. Besides, the staff who entered my room for checking took away my room card from the electricity holder, which should have never been allowed for safety considerations because the room card was registered under my name and no other person should have it during my stay.
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Price per night from:MXN$8,267
Posted on Aug 27, 2025|Wonderful King Room Non smoking
Changyouxiaoyuzhou
First off, a huge shout-out to the service! From the moment we checked in, the front desk staff were incredibly warm and efficient, always with a genuine smile, and patiently answered all our questions. It wasn't just the front desk; every staff member throughout the hotel, from the pool attendants to the restaurant servers, made us feel comfortable, cared for, and truly valued. My elderly travel companions are quite particular about their food, and they had a few unconventional requests. The staff went above and beyond to accommodate them, and that feeling of being prioritized was truly wonderful.
The room's view also deserves a special mention! The moment I pulled back the curtains, I was absolutely stunned. The panoramic sea view outside was breathtaking and magnificent, with planes occasionally flying by. It's just a few minutes' walk to the beach, and at night, you can see countless lights twinkling. Even at midnight, people were everywhere on the beach, chatting, playing beach volleyball, and even doing Western-style line dancing. Every photo you take turns out picture-perfect.
Facilities and dining also didn't disappoint. The outdoor pool environment was fantastic; just soaking in it and enjoying the view was incredibly relaxing. The breakfast spread was super diverse, offering a full range of Chinese and Western options, hot and cold dishes, fruits, and desserts. Every morning, we started our day feeling satisfied and happy. For dinner, we opted for a set menu, and the portions were incredibly generous – enough to easily fill two people, and the taste was spot-on.
All in all, whether it's the service, the environment, or the dining, the W Barcelona excels in every aspect. Next time I'm in Barcelona, I'll most likely choose this hotel again! Absolutely fantastic!
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Price per night from:MXN$7,204